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LiliclothReviews 6,864

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Tennessee
1 review
0 helpful votes
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My sister love the gift
April 7, 2023

The shopping was easy and the prices were fantastic!

Date of experience: April 7, 2023
Indiana
1 review
0 helpful votes
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My First Order...
April 7, 2023

This is my first time ordering from "lilicloth", and I really enjoyed looking at everything. I'll be back again! Thanks Dennis!

Date of experience: April 7, 2023
New York
2 reviews
0 helpful votes
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Very nice and satisfying
April 7, 2023
Updated review

Easy. Payment. Good quality; All the above
But a better CHAT which you can place an order would make it a lot easier for me.

Date of experience: April 7, 2023

Quality check
March 15, 2023
Previous review

You ask too soon. Ask me again when I receive the merchandise. It's not about the Sale but the product

Date of experience: February 13, 2023
California
1 review
0 helpful votes
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Not good as product is not what is advertised, the t-shirts for smaller than advertised and quality of shirts are not the best for the price. Neck stretches after wearing half a day

Date of experience: April 7, 2023
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback. The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
The 20% is a cash refund, not a discount. Would you like to accept it? Please kindly reply to our email, we would love to communicate with you to solve your problem.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


I'll let you know when I receive my order
February 25, 2023
Previous review

I'll let you know when I receive my order

Date of experience: February 25, 2023
Florida
1 review
0 helpful votes
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Piss Poor Customer Service!
May 7, 2023
Updated review

I ordered three women's T-Shirts. Approximately two weeks later two shirts arrived vis USPS. The enclosed receipt indicated there was an "Unshipped Item," which was a "Women's Crew Neck
Saint Patrick's Day Casua...". After waiting another week, I sent an E-mail to Lilicloth"s customer service informing them of the missing item. After exchanging 4 E-mails with them and being told to check with my neighbors, the post office, look carefully around my door, etc., etc., I gave up ever receiving a replacement T-Shirt and informed them I planned to pass on their poor customer service to at least 40 of my friends. So bottom line, instead of replacing a $16 T-Shirt for a loyal custom, they have lost that customer and at least 20-30 future sales. Not a smart way to run your business.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback. We sincerely apologize for any bad experience caused to you. Upon checking, the package was delivered to your mailbox on 2023-03-21.
In order to give you a better shopping experience, we sent you a resolution for your order. Please kindly check it.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!


It was OK
March 4, 2023
Previous review

It was OK. Proof of the pudding will be how timely the order arrives...

Date of experience: March 4, 2023
South Carolina
1 review
0 helpful votes
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SMALL
May 7, 2023
Updated review

All items were either labeled wrong or they were children sizes. I purposely ordered a larger size to make sure they would fit me. NOT TRUE SIZE AT ALL.

Date of experience: April 7, 2023

HOPE ITEMS ARE GOOD AS THEY LOOK WHEN WE GET THEM
March 3, 2023
Previous review

HOPE ITEMS ARE GOOD AS THEY LOOK WHEN WE GET THEM

Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
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SIZING & WASHING T-SHIRTS
April 6, 2023
Updated review

I was ordering t-shirts for my husband and they fit perfect, as was designed. However, he washed them in cold water and they shrunk a full size (maybe more); I knew it stated on the packing that not to wash the shirts before wearing...now, I know why! If he had worn them, it would have been the same outcome. I wanted the shirts because the sayings are sooo cute, but I don't know a better way to order them. I did go up in size when I ordered, but they still shrank.

Date of experience: April 6, 2023

MY ONLY WISH IS THAT THE BAGS CAME IN DIFFERENT COLORS,...
January 27, 2023
Previous review

MY ONLY WISH IS THAT THE BAGS CAME IN DIFFERENT COLORS, NOT JUST WHITE.

Date of experience: January 27, 2023
Wisconsin
1 review
0 helpful votes
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I liked the saying on the T Shirt and that was my reason for ordering. Got the shirt but didn't like the lettering because it was just huge. I ordered a large but I didn't like how the lettering was.

Date of experience: April 6, 2023
Michigan
3 reviews
2 helpful votes
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Cool hat.
April 6, 2023

Sy to use site, that's not always a given with all companies. Wearing hat as I type. :)

Date of experience: April 6, 2023
Tennessee
1 review
0 helpful votes
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Product quality
April 5, 2023

First time shopper. Just found your site, was pleased with the quality of your product

Date of experience: April 5, 2023
Indiana
1 review
0 helpful votes
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Confused.
April 5, 2023
Updated review

Quick and smooth.I love your clothes. But delivery seems to take forever.

Date of experience: April 5, 2023

Quick and smooth
March 3, 2023
Previous review

Quick and smooth.

Date of experience: March 3, 2023
Ohio
2 reviews
0 helpful votes
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I'm a tall guy...
April 5, 2023
Updated review

Nothing to it. I wish you offered tall sizes though. There are a ton of guys over 6 feet tall...

Date of experience: April 5, 2023

Pretty happy
September 17, 2022
Previous review

Pretty happy

Date of experience: September 17, 2022

So far, so good...
February 9, 2021
Previous review

So far, so good...

Date of experience: February 9, 2021

I like the styles and quality
January 18, 2021
Previous review

I like the styles and quality. This is my 2nd order.
Shipping speed could be improved upon.
Overall? Thumbs up!

Date of experience: January 18, 2021
California
1 review
0 helpful votes
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Fun gifts!
April 4, 2023

I like the funny comments on the shirts, and the sweatshirt I bought is very warm.

Date of experience: April 4, 2023
Kentucky
1 review
0 helpful votes
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Drake
April 4, 2023

It was great just wonderful I loved it. I will buy again

Date of experience: April 4, 2023
Massachusetts
1 review
0 helpful votes
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Plenty to choose from but waiting to see quality and sizing. My experience has been that clothing comes in much smaller than expected. Lets see

Date of experience: April 3, 2023
Georgia
1 review
0 helpful votes
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I didn not get what I ordered
April 3, 2023
Updated review

I need to return anyway, because the sizes are smaller than expected and recived duplication of same shoirt and items, even though I ordered different colors on line

Date of experience: April 3, 2023

I WOULD HAVE LIKED TO GO BACK AND CORRECTED MY ORDER...
October 22, 2021
Previous review

I WOULD HAVE LIKED TO GO BACK AND CORRECTED MY ORDER ON 2 SHIRTS FOR MY WIFE TO XL VS XXL, BUT COULD NOT. SO I GUESS ILL HAV E TO LIVE WITH IT. BUT IF YOU GET THIS ORDER, ALTHE WOMENS SIZES SHOULD BE XL. THANKS

Date of experience: October 22, 2021
Georgia
1 review
0 helpful votes
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T-Shirts
April 2, 2023

I like this website and your selection of T-Shirts.

Date of experience: April 2, 2023
Arizona
1 review
0 helpful votes
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Great product
April 2, 2023

Lots of fun! Hope to do business in Likethe future. I would like to buy wholesale in larger quantities. I am a woman/veteran owned business and have been selling at mostly Military Bases and VA's for over 15 years. My customers appreciate great products at reasonable prices! Hope we can talk soon. Thank you.

Date of experience: April 2, 2023
Canada
1 review
0 helpful votes
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Time
April 2, 2023

I was informed it would take 8 to 10 weeks to receive my package. I had ordered 6 tee shirts. At 8 weeks I received a package with 3 shirts in it. A week later I received another package with 2 shirts in. The next week I received a third package with the final shirt in.

Date of experience: April 2, 2023
Ohio
1 review
0 helpful votes
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Takes longer than it should. The shirts are nice and not something I can make that is why I got them

Date of experience: April 2, 2023

Very concerned about the quality of the merchandise
January 20, 2023
Previous review

Very concerned about the quality of the merchandise. I hope they are as good as they look

Date of experience: January 20, 2023