website thubmnail of letgo
How would you rate letgo?
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California
1 review
6 helpful votes
Follow Paula T.
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Terrible selling/buying place. Presently, I have 5 items that I have "repeatedly" confirmed that I want to buy; yet over a week's time, sellers do not get back to you to make the purchase. What's the point? Going to close my account. PS, hundreds of negative reviews!

Date of experience: July 15, 2018
Minnesota
1 review
2 helpful votes
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Listing gosts
August 1, 2018

I sold a motorcycle over 3 weeks ago and promptly marked it as sold then moved on but let-go did not let it go. I have had more chats asking after I sold it than before! The same for a car I sold but not as many and stopped after a week. I removed app from my phone because no longer have anything to sell but chats & notifications roll in constantly including Allison even after I Blocked her.

Date of experience: August 1, 2018
New York
1 review
4 helpful votes
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Scams
November 12, 2016

Nothing but scams on this site. More than craigslist. Everyone texts you to "ship" the product. This website needs to filter out the scammers much better. Very disappointing in this day and age to allow such fraud.

Date of experience: November 12, 2016
New York
3 reviews
15 helpful votes
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Letgo is a terrible app. It constantly bobards you with notifications on items you have no interest in. It notifies sellers of people that have looked at their item for sale and tells them they are interested when they have not chosen to notify the seller. The settings constantly rest to default every time you close the app. If you did a search on a product you will get notifications on that product all day long. 10 new postings on dishwashers. But i already purchased one! Stop notifying me!

Date of experience: July 11, 2018
New York
106 reviews
432 helpful votes
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Don't Waste Your Time!
January 24, 2018

I only rated this two stars because the app and website are nicely done. But don't be fooled by good design or the funny commercials. I used this app to list a bunch of stuff from electronics, clothes and accessories, and furniture. Everyone replying was "is this still available?", people who don't know English, or people who just waste your time with stupid questions that already have been answered in the description/details.

A big issue is that this platform has only been out for a little bit of time, so there's many more sellers than there are buyers. Perhaps after a few years, LetGo will improve in its community. As of now, it has no benefit to me and only been a waste of time. I removed my listings and emailed them to delete my account. It felt really weird and discomforting for me to post my listings here. In reality, the platform is good. The problem is mainly the community of buyers and maybe even sellers.

Date of experience: January 24, 2018
Florida
1 review
6 helpful votes
Follow Evyann D.
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This app has no security and there's a lot of scams. It's not safe. Yesterday I met with the person who was going to "buy" my phone and he stole it from me and ran away. I had to call the police and they told this is happening very often. Please spread the words. This has to stop. I lost a lot of money

Date of experience: August 15, 2018
Illinois
1 review
5 helpful votes
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If I had a choice I would give it a zero. They locked up all of our accounts while I was in the middle of setting up a time to meet with someone to buy from them twice. Still no response from the company. Takes me to a page to verify my account but won't let me do it even though I verified my account in the beginning when I set it
Up! Use another site!

Date of experience: January 26, 2017
Pennsylvania
1 review
7 helpful votes
Follow Mike K.
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I have been selling on Craigslist for years and I decided to try Letgo on the recommendation of someone who bought an item from me. When I get a reply on a post, I always try to reply immediately. Even so, most of the time the person never messages back. Why is this? Either their are alot of really sadistic people out there or the messaging part of the app is highly unreliable. I just can't believe there are that many different users who will respond to an ad and then never say another word. I would say it happens around 85% of the time. When I get one of those I always report it and block that user but there seems to be a never-ending stream of them. I read reviews on here about sellers not responding to potential buyer inquiries so I have to wonder if the app is just very sketchy with communication reliability. On Craigslist, people can be unreliable too, but not anywhere near this extent. Letgo needs to step it up a notch.

Date of experience: November 30, 2016
New York
1 review
2 helpful votes
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A complete sham!
July 14, 2017

This app is horrible. It allows uneducated buyers to misrepresent their products and if even dare to correct them or suggest they change the listing they can review you immediately without doing any transaction with you, say horrible things and then block you so you cannot respond. Furthermore, half of the people do not respond when asked a question and just as many do not follow through you when you set up a meet. I've deleted it and will never reinstall.

Date of experience: July 14, 2017
North Carolina
1 review
3 helpful votes
Follow Rae R.
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I was successful for a few months last summer, mostly from the same flea market buying my items, a few others here and there. Nothing for the past nine months, and now only, "Is it available?" from seven different people. When I respond "Yes," there is nothing further from them. Phishing? About to withdraw. The constant notifications in between from Letgo asking me to list more items is very annoying and you can't choose which notifications to receive, it's all or none. Disengaging~

Date of experience: May 6, 2017
Ohio
2 reviews
10 helpful votes
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I got robbed!
July 2, 2018

I went to sell a iphone se and met in a public place - the punk grabbed the phone out of my hands and took off - from now on I will stick to ebay. By the way the guy goes thru Ed Da Plugg from Columbus ******* and is currently selling my iphone on his site now. Looks like everything he sells is stolen merchandise. Word of advise don't meet up with this thug. I alerted Letgo but his site is still up and police could care less.

Date of experience: July 2, 2018
Utah
1 review
3 helpful votes
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Seem Perfectly fine to me
February 18, 2017

I certainly read the reviews, it's like any other app or newspaer add. I am hoping we can sell our dining room set that we have only used a handful of times. I also realize that there are also other people selling dining room sets. It's a chance you take. It works just fine. Not great but I have no suggestions to make it better however, DEFINITELY not deserving of a 2 or below rating. Good luck to all hope you find or get the deal you want. AB

Date of experience: February 18, 2017
Canada
1 review
6 helpful votes
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This app is full of people who are inconsiderate and think the world revolves around them. They simply say they're interested in the item and take time out of your day to say that they are wanting to buy the item, but to only flake and disregard anything prior and lowball you last minute. I have been using the app myself for a couple months now and have had more than 20 people flake on me. They simply do nothing more other than block you and right a poor review about you, which is harmful to your reviews. Would not recommend to use at, it's the worst app ever which is paired with their customer service.

Date of experience: July 24, 2017
North Carolina
1 review
2 helpful votes
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Beware
December 18, 2016

Every individual that contacted me were scamers. I received 3 FAKE checks and none in the correct amount! At least I had enough sense not to try and cash them. I contacted the banks and local authorities. It's a shame that there is nothing they can do. Please be careful.

Date of experience: December 18, 2016
Pennsylvania
2 reviews
5 helpful votes
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Letgo is a con job
June 24, 2018

I have been using letgo for less than a year now and already I hate it. It is not worth wasting time on.
I never sold a damned thing because of the fake people who claimed to be interested and the idiots who were real kept asking a ton of stupid questions.
Then there is letgo idiotic techs themselves, twice now they have deliberately removed my ad(s) for now reason in my opinion. They said it violated their terms and policies, what a crock. I tried to reason with them but they would help me when I tried to communicate with them about resolving the issue and asked them to help me post the item again... correctly. They simply ignored my emails, texts and phone calls. So I had to quit using the site and Im glad I did because now I found the even tho ebay is expensive, my stuff sells almost instantly as "Buy" only! I hate letgo and will never go back to those sheisters!

Date of experience: June 24, 2018
New York
1 review
2 helpful votes
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Just like everyone is saying you get a lot of is it still available, is your price firm? I think next time I get one of these I'm going to say yes it's free where can I bring it to? Busy there balls for waiting my time. Listed a lot of stuff and never got any sales! Just bull$#*!?

Date of experience: June 2, 2017
Tennessee
1 review
8 helpful votes
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Complete Rubbish
February 17, 2018

You really have to be desperate to sell on this site. I had a bad experience with some of the crazies and reported it to Letgo. They did absolutely nothing. You're better off at a swap meet. If Craigslist had a toilet for for human Sh$%Bags, it would empty into LetGo. Seriously avoid buying and especially selling on there. The experience ranks up there with prison rape, ulcerative collitis, and amazon seller support.

Date of experience: February 17, 2018
Canada
1 review
4 helpful votes
Follow Sheng n.
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So I use letgo for 2 days now. And the most question and chat content I got is "is this still available". So I assume those people were the guys inside the company or any hired by them to pretend that this app has been use alot by users. BTW, app has very beautiful design and easy logic usage.

The company or team should also put more man power on filter the content and risky user.

Hope they doing better.

Date of experience: December 8, 2016
Virginia
1 review
3 helpful votes
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NEVER USE LETGO!
August 9, 2018

So I was trying to sell my tv and all I got were serious lowball offers from people and spam. I ended just pawning my tv and got more for it than I would've on that website. I have since asked numerous times for their so-called "customer service" to delete my account, but they haven't done it. It is beyond frustrating. Selling things online isn't worth it and can be very tough anyway, but using Letgo makes it not worth the frustration.

Date of experience: August 9, 2018
Pennsylvania
1 review
5 helpful votes
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FRAUD!
September 26, 2018

I put a motor for sale on let go for 100$ the guy who was going to buy it sent me 2 Fraudulant checks the first of which I deposited in my bank and they just now figured out it was fake the guy tried to send me a second one which I kept and am taking to the police. How can you create a site and not protect people from scam artists. That guy is a piece of garbage to have tried to do that to me thankfully I'm sure he will be getting his back

Date of experience: September 26, 2018

Overview

letgo has a rating of 1.8 stars from 839 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with letgo most frequently mention customer service, many people and phone number. letgo ranks 177th among Auction sites.

service
21
value
19
shipping
15
returns
15
quality
14
+15