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Lensabl

Overview

Lensabl has a rating of 3.8 stars from 5,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.

service
1,049
value
581
shipping
569
returns
242
quality
560
This company responds to reviews on average within 0 days

Instant Feedback

5,676 reviews
+344
How would you rate Lensabl?
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Minnesota
1 review
0 helpful votes
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Excellent customer service and product
June 5, 2021

Very good communication and the final product I received it well made.

Date of experience: June 5, 2021
Texas
2 reviews
0 helpful votes
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Awesome
November 6, 2020

Second pair to change out lenses. Wonderful. Love this service.

Date of experience: November 6, 2020
Washington
1 review
0 helpful votes
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Excellent service!
September 17, 2021

Ann on the customer care team was super helpful and always there to help me!

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Easy service
May 1, 2023

It was super easy to use and so far I'm loving my old sunglasses again!

Date of experience: May 1, 2023
Massachusetts
1 review
0 helpful votes
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Very pleased
June 4, 2021

I just received my glasses and am very pleased with the results.

Date of experience: June 4, 2021
Switzerland
1 review
0 helpful votes
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Nice packaging
November 8, 2022

Everything went smoothly, but the lens quality could be improved a bit.

Date of experience: November 8, 2022
North Carolina
1 review
0 helpful votes
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Great experience
January 26, 2023

Glasses arrived with no issues thanks would definitely choose them again

Date of experience: January 26, 2023
California
1 review
0 helpful votes
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Not a good experience
May 6, 2023

The process was very snow. It took more that 2 month to complete my order.

Date of experience: April 6, 2023
Virginia
1 review
0 helpful votes
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Lensabl Review
September 20, 2021

After 3 weeks waiting still have not received glasses or e-mail...

Date of experience: August 21, 2021
New Jersey
1 review
0 helpful votes
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There are better companies
November 12, 2022

I was disappointed with the company policies and lab work.

Date of experience: October 13, 2022
Maryland
1 review
0 helpful votes
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Outstanding
September 30, 2023

High quality, well organized, user friendly, affordable. Love my new glasses. A+

Date of experience: September 30, 2023
Sheridan C. Lensabl Rep
over a year old

Hi, Rachel!

We're thrilled to hear that you had an outstanding experience with Lensabl, and we appreciate your kind words about our high-quality, user-friendly, and affordable service. Your satisfaction is our top priority, and we're here to provide you with excellent eyewear solutions.

If you ever have any more eyewear needs or questions in the future, please don't hesitate to reach out. Thank you for choosing Lensabl, and we look forward to serving you again!

Hawaii
1 review
0 helpful votes
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Something feels off
January 31, 2023

Lenses seem a little off. Maybe the blue light blocking element is making it hard for me to see.

Date of experience: January 1, 2023
Massachusetts
1 review
0 helpful votes
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Sunglasses
July 31, 2021

I
Am
Thrilled!
These are great glasses. Love everything about them

Date of experience: July 31, 2021
Illinois
1 review
0 helpful votes
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Awesome product
September 1, 2020

Easy seem less experience. Quality lenses. Tons of options. What's not to like?

Date of experience: September 1, 2020
California
1 review
0 helpful votes
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Good
April 12, 2021

Lensabl is a great store to get my contact prescription filled. Thanks.

Date of experience: April 12, 2021
Pennsylvania
1 review
0 helpful votes
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Great glasses
October 27, 2021

Everything was so easy and my glasses are fantastic!

Date of experience: October 27, 2021
Mississippi
1 review
0 helpful votes
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Perfect lenses with prescription!
August 19, 2023

My sunglasses, prescription lenses are better than the original. Love them, thanks!

Date of experience: August 19, 2023
New York
1 review
0 helpful votes
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Glasses
November 7, 2020

Excellent quality. Shipping took longer than expected.

Date of experience: November 7, 2020
New Jersey
1 review
0 helpful votes
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Great for old frames
January 30, 2023

It took longer than expected, but the quality is great!

Date of experience: January 30, 2023
California
1 review
0 helpful votes
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Same Excellent Service
November 8, 2020

Second time using Lensabl and looking forward to the third. Thanks so much.

Date of experience: November 8, 2020