Lens.com has a rating of 4.4 stars from 3,558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
My first time ordering lenses online. Chose Lens.com over 1800 contacts and happy with the results
Quick, easy and extremely cost effective compared to other contacts sites!
Easy great simple fast order and ship comfortable fitting thanks
Matches the fresh dimensions sea green better then the emerald green.
Unbelievable great deals on contacts & fast delivery as well. Very happy!
Lens.com sell all brands of contacts at a reasonable price.
Prompt delivery and great customer service. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
This was my first experience with Lens.com. The order process was very easy and shipping time was quick. Great prices also!
I can see baby! Thanks to the lens Lens. I was under duress, but took an online vision test. All is good and I am happy.
Delivery was fast, had to return a box that had the wrong prescription but easy to fix. Friendly customer service!
This was a super easy ordering process and quick turn around. Highly recommend Lens.com.
Great service. Was fast service easy to use website. The lenses I ordered came right away. Would recommend this site to anyone.
Lens arrived damaged, and my request for return was refused by the customer service.
It's outrageous when a $50 contact lens ends up costing $68 because of fees. I bought 2 lenses last year and the total was $91. What happened?
Helped me get the correct lenses even though my eye doctor prescribed a lens brand that they didn't stock. Perfect and arrived fast.
Smooth and easy transaction. Got exactly what I ordered. Have ordered from them before and will do it again.
Came on time and everything was correct. I really appreciate this company. Can't go wrong with them!
Only needed 1 box and the price to get it was the lowest best price I could find. The standard shipping was faster than expected.
Rep had to call to get revised prescription and was very friendly, helpful and patient. Made the self happen
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.