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FreshGo has a rating of 4.61 stars from 102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshGo most frequently mention customer service, colored contacts, and brown eyes. FreshGo ranks 13th among Contact Lenses sites.
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There's always a remarkable variety to pick and choose from and if there's an issue that may arise, customer service makes it right. I have been a customer for well over 4 years. They also have the most green eye contact variety so that's a bonus.
I've been waiting more than 10 days and the tracking system says my order has been stuck in Melrose Park, Illinois for 8 days now. I don't even live in Illinois. I contacted customer service and they sent me an admittedly A.I. Response saying I have to wait 14 days before inquiring where my order is... WHAT?!?! Does anyone have a number I can call to speak with an actual person?
There's always a remarkable variety to pick and choose from and if there's an issue that may arise, customer service makes it right. I have been a customer for well over 4 years.
They also have the most green eye contact variety so that's a bonus.
Products used:
Eye contact lenses.
I've been waiting more than 10 days and the tracking system says my order has been stuck in Melrose Park, Illinois for 8 days now. I don't even live in Illinois. I contacted customer service and they sent me an admittedly A.I. Response saying I have to wait 14 days before inquiring where my order is... WHAT?!?! Does anyone have a number I can call to speak with an actual person?
Fresh go is my go to for colored contacts. They have good color choices and the diameter of lenses is bigger compared to other websites making the eyes pop. So far I have not sustained any damage to my eyes either. The only reason why I didn't give them a 5 stars is that I wish their contacts would last longer and get shipped faster. But, overall my go to company!
A very simple procedure to order. Quick delivery. I'm satisfied and will be ordering again still waiting for my free pair.
Products used:
Contacts
Whether the product (any product) has defects, the workmanship is not up to par or is late in shipping out, is all secondary to the 'customer service' after the purchase. The 'customer service' at Freshgo is #1 out of any company I've ever dealt with. Sean was prompt, informed and generous with his time in rectifying my issue. This is the only company I'll ever use for all my colored contacts in the future.
Products used:
Colored Eye Contacts
My contacts are super pretty and soo easy to use! They worked out great for what I needed! Definitely will be ordering some more!
I really like the quality of the lens,i buy 2nd tjme now i like to try new colors, I don't try blue green color now i will buy blue and green🤩
Nd no watery eyes it's really easy to wear the lenses 🤩🤩🤩
I will give 5 🤩
While the main thing that keeps me coming back is the shipping (it's fast to the US), it has a wide variety, but you gotta move quick because they sell out quickly, especially if you require prescription lenses. So far my favorite collection has been the Nonno collection. The colors are vivid and realistic. But the Premium hazel has been a surprise, giving me the golden color I wanted. Hopefully this company can branch into more fantasy based looks and collections.
Fast delivery, eeeks before originally expected. Great product. Covered my dark eyes! Very happy!
Products used:
Colored contacts
These were amazing! I was a zombie Prom Queen for Halloween and the minute I put these contacts in, it made my outfit complete! Everyone at the party said they could barely look at my because it creeped them out! Definitely will be ordering again.
I have only good things to say about these guys what a great place...
Spectacular place to buy colored lenses...I can say I have been very pleased with all my purchases so far.
Products used:
Colored lenses
Great quality lenses at an affordable price well done... I was amazed by the different colors. Thanks
Products used:
Lenses
I made my purchase Sept 21st. My order was expected on the 29th, but then it was marked to return to sender for "insufficient address". I have since then tried to contact support via email, phone, and the site chat. I have yet to receive a response, and it is now Oct 3rd. This insufficient address situation is not on me, and now I want a refund.
Products used:
Red Sclera Halloween Lenses
I have bought many pairs of contacts from fresh go for almost 2 years now, and they are always so pretty and natural looking. One of the last times I purchased from them, I accidentally received the wrong color contacts, so I went to customer service. Sean was so nice, and sent me the pair I had originally ordered, and it came very quickly, and was perfect! I will keep on buying my colored contacts from here :)
Products used:
Hidrocor ochre contacts, hidrocor Acela contacts, and hidrocor graphite contacts
Love ordering from FreshGo. The times I've purchased are always quality and customer service is always Top when needing assistance shipping is fast and coupons always available to get good deals
Products used:
Contact lens
I love the brand, I purchased multiples different colours. All are perfect, il so satisfied and I recommend it.
I love my green contact lenses! I have brown eyes and they look quite natural. The lenses are also very comfortable. And the price can't be beat. However, be prepared to wait awhile for your package to arrive.
Purchase the 3 tone brown contact lens, absolutely beautiful. I have naturally dark brown eyes and these were perfect to introduce some color for a very natural effect.
Lens fit great, very comfortable to wear and stayed in place. Need to order another pair, highly recommend.
Products used:
FreshGo contact lens
These green contacts POP!
Very comfortable to wear.
Definitely will purchase again in the future.
Products used:
Contacts
I am a body paint artist, and these contacts are exactly what I'm usually looking for to finish off my looks. They are extremely comfortable and super pigmented when wearing them. If you are someone looking for natural colored contacts, fun contacts for halloween, or contacts for cosplay in general, I can not recommend this brand enough. They are easy to purchase from, offer great deals on their site, and the product arrived in a timely manner.
Not only was the quality good but they were comfortable and true to description. The bonus was that we got them in time! We will be ordering more in the future
Very pleased to have received my shipment so quickly. Love the way they feel, very comfortable. Will buy again more.
I have purchased 3pairs but 2 of them don't work properly I just barely used them and they bothered my eyes. I will try them later to see if they work if not I will just use the one good pair that is so comfortable. Overall the products are good.
Tip for consumers:
I love the colors and products but I am just having trouble with 2 pairs that are giving me trouble.
Products used:
I used 1pack of the 3 that I purchased.
FreshGo is perfect for non prescription contacts. I ordered my first pairs a couple months ago and was nervous about how I'd do with contacts since I've never had to wear them before. Their contacts are super user friendly and look great. Ordering is always easy and I typically get my packages very quick. I've done green and blue on my dark dark brown eyes and they came out fantastic!
Products used:
Contacts
Gain trust and grow your business with customer reviews.
[Official] FreshGo - FASHION ON YOUR EYES. Founded in 2016 and been doing colored contacts businesses worldwide for over 10 years, FreshGo aims to provide customers with the most professional and fashionable contact lens products and services by taking advantage of great sourcing ability in color contact lenses, specialized experience in e-commerce management and service, and advanced Internet technology. The Service Center is composed of sophisticated optical experts and optometrists, making sure to provide the best services and most professional guidance for customers. The research team with ten years’ experience ensures to continuously develop and launch new designs to become an eye fashion leader!
