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FreshGo

How would you rate FreshGo?
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Texas
1 review
0 helpful votes
Follow Dee L.
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The colors are natural and vivid.
June 23, 2022

I have ordered from this company a few times. The lenses are NATURAL looking but you have to make sure you confirm the shipping info (express, USA warehouse etc. before you order.) They USUALLY arrive within a week. I haven't had any issues with the colors. They look the same on my eyes as on the website!

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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While the main thing that keeps me coming back is the shipping (it's fast to the US), it has a wide variety, but you gotta move quick because they sell out quickly, especially if you require prescription lenses. So far my favorite collection has been the Nonno collection. The colors are vivid and realistic. But the Premium hazel has been a surprise, giving me the golden color I wanted. Hopefully this company can branch into more fantasy based looks and collections.

Date of experience: February 1, 2023
Texas
1 review
0 helpful votes
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I'm in love
March 26, 2022

I'm so in love with my turquoise, green and grey contacts, I have gotten so many good compliments on my eyes people have even said where I have gotten them and purchased some of their own. They feel great in my eyes and doesn't bother me at all.

Date of experience: March 26, 2022
Arizona
1 review
2 helpful votes
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Junk, don't buy
November 4, 2022

This was the worst purchase I have made. These are junk so very thin they crinkle in the eye I didn't need them for the color I needed them to work for my eyes I don't need a prescription though. Don't buy it they are junk!

Date of experience: November 4, 2022
Maryland
1 review
3 helpful votes
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Customer service is awful
December 11, 2022

Don't waste your money. If for some reason there is something wrong with the contact lenses they make it impossible to replace or refund it. So it's buy at your own risk because they couldn't care if customer is satisfied once money is paid.

Date of experience: December 11, 2022
Michigan
1 review
0 helpful votes
Follow Francine G.
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Love them soft some others was to big but these are perfect.buy them you will not go wrong. They are the same eye color as mine.a little brighter

Date of experience: August 13, 2024
New York
1 review
3 helpful votes
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No Support
October 3, 2023

I made my purchase Sept 21st. My order was expected on the 29th, but then it was marked to return to sender for "insufficient address". I have since then tried to contact support via email, phone, and the site chat. I have yet to receive a response, and it is now Oct 3rd. This insufficient address situation is not on me, and now I want a refund.

Date of experience: October 3, 2023
South Carolina
1 review
2 helpful votes
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Waste of money
May 1, 2023

I bought two pair of prescription contacts and it made vision very blurry and could hardly see anything. Very disappointed and a waste of money. I can see better without glass better than I can see with these contacts in.

Date of experience: May 1, 2023
Canada
1 review
0 helpful votes
Follow Zara S.
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Some of the lenses don't appear on the eye as the chosen color. They appearance change based on the client's natural eye color.

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
Follow Betty L.
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This is my first time ordering contacts online. Both the web service and the customer service contact have been diligent and extremely helpful throughout this process. I will continue to be a customer because I receive such excellent service and my contacts arrive in a timely manner. Any questions or issues are immediately addressed by a very nice staff member Who is personable and engaged in customer satisfaction

Date of experience: July 13, 2023
Alabama
1 review
0 helpful votes
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The best contact lenses ever made!
June 4, 2024
Updated review

Fresh Go is one the best contacts lens to buy from why they have very soft lens and comfortable on your eyes and a very natural eye color very fast delivery when placing your order I wear the hydro grey I love that color on my eyes this is the only company I order from I'm a loyal customer and you should be to make your order today and I promise you you want be disappointed

Date of experience: June 4, 2024

Best contact ever!
March 12, 2024
Previous review

Fresh Go contact are the best quality contacts this was my first time buying from this company and ordered 4 different brands of products Hidrocor they are great very soft lens comfortable on your eyes I did the 1 year wear I will be ordering again from this company they are the best

Date of experience: March 12, 2024
North Carolina
1 review
2 helpful votes
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Ocean Green
August 6, 2022

First time trying contacts so it took a few minutes to get them in but they look awesome! They sent a message to make sure and place the contacts in contact solution for 6 hours before using. So make sure you do not put them in right away.
It took a couple of weeks for the contacts to arrive and the tracking did not work. The payment was through paypal so I thought Fresh go might be a scam but it is not. Think I will order some more!

Date of experience: August 4, 2022
Massachusetts
2 reviews
0 helpful votes
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Greatly satisfied
December 6, 2022

I really love them. I love also the case you provided to convenience caring for your eyes threw out the day. A compact with liquid holder and contact case and tools when placing and taking out my contacts love it. Thank you.

Date of experience: December 6, 2022
Georgia
1 review
0 helpful votes
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Great job
October 21, 2022

I enjoyed this purchase from product delivery and customer service everything didn't go accordingly do to misunderstanding but they were very helpful and corrected the issue promptly and I was very pleased with the outcome

Date of experience: October 20, 2022
New York
1 review
0 helpful votes
Follow Robyn F.
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I love my green contact lenses! I have brown eyes and they look quite natural. The lenses are also very comfortable. And the price can't be beat. However, be prepared to wait awhile for your package to arrive.

Date of experience: October 18, 2023
New York
1 review
0 helpful votes
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Very satisfied
March 24, 2022

I bought 8 pairs of colors contact lens last month and they were very nice and cute. Also they are very good quality. Whenever I buy anything to use first I think about the safety and the quality. This brand is very trusted for me. I will buy again when I need it.

Date of experience: March 24, 2022
Montana
1 review
0 helpful votes
Follow Crystal g.
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Within the last month I've bought 7 pairs of contacts from FreshGo and every one of them has been amazing! The color is the same as the picture. The contacts are amazing for cosplay and I even bought some colored contacts for my mom (2 pairs because her eyes have two different prescriptions) and I got my friend a pair for her cosplay as well. I will definitely be buying more in the future and I'll definitely recommend buying from FreshGo if anyone ever asks me where to get good quality contacts.

Date of experience: June 1, 2023
New Jersey
1 review
0 helpful votes
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Product Satisfaction
September 17, 2023

I was very satisfied with my first purchase. The promo code did not apply for my second purchase, however I received a quick response and was promply refunded the promotional difference. I would refer this product to anyone I know.

Date of experience: September 16, 2023
Wisconsin
1 review
0 helpful votes
Follow Kathy O.
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I was a bit weary to try a new color but I ordered them anyway. Soo very happy I did! Very pleased with the pop of the green. Get compkiments all the time when I wear them. Definitely will try others by this company.

Date of experience: August 23, 2023
California
1 review
0 helpful votes
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Great quality
November 11, 2023

Not only was the quality good but they were comfortable and true to description. The bonus was that we got them in time! We will be ordering more in the future

Date of experience: November 11, 2023

Overview

FreshGo has a rating of 3.5 stars from 109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshGo most frequently mention customer service, colored contacts and brown eyes. FreshGo ranks 15th among Contact Lenses sites.

service
70
value
72
shipping
74
returns
33
quality
70
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