business logo of LensDirect.com
How would you rate LensDirect.com?
grey star
grey star
grey star
grey star
grey star
California
3 reviews
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Send Message
Share Review
Report Review

It took six weeks to get my lenses. Competitor Lensibl made them in two. Status was not updated regularly. I was told that the first set of lenses did not pass inspection, and while I'm glad they were not sent out incorrectly, and was never told exactly what the problem was and weeks went by without the status being updated. The final lenses are correct and I appreciate that, but I don't appreciate waiting 6 weeks for simple single vision lenses.

Date of experience: January 16, 2025
Ukraine
3 reviews
0 helpful votes
Follow Franklin G.
Unfollow Franklin G.
Send Message
Share Review
Report Review

I ordered lenses for some framed that I bought and first of all, the timing in sending the frames and getting them back is very short, it's about 7-8 days and I'm in California and the factory is in New York. Very quick excellent service. The lenses are great, very well made. When I had to change the lenses they were done immediately. I would highly recommend LensDirect!

Date of experience: February 6, 2022