LegalShield has a rating of 4.1 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. LegalShield ranks 21st among Legal Services sites.
I am the widow of my beloved Air Force Veteran (among many other things) husband and his death from turbo cancer this last year has left me in a very precarious financial and general life situation. I am living in a rent to own mobile home in which the toxic mold infestation that is affecting my health was obfuscated by the owner, or we would never have signed the rent to own agreement. Because I asked the owner to remediate the mold (caused by her years of negligent maintenance of this mobile home)she has now served me with an eviction lawsuit. I cannot afford an attorney to represent me, but at least LegalShield has given me valuable guidance that has bought me some time during these dire straits I find myself in, at age 72.
Attorney Elizabeth took the time to listen to my issue, get the notes needed, wrote a very powerful letter and now just waiting on a response. The letter was so powerful that I wanted to give myself a refund.
Christine, thank you so much for sharing your experience. We’re truly glad that your LegalShield Provider Lawyer could provide the attentive and effective support you needed during this challenging situation. Please don’t hesitate to reach out if you need further support—we’re here for you every step of the way.
Working with LegalShield was efficient and very pleasant. They sent me a law firm to work with. Within less than 2 weeks my new Will was drawn up and sent to me.
Efficient and Excellent customer service.
Charles, thanks for the glowing review. It's fantastic that you were able to complete your important legal documents efficiently and confidently with our team. We look forward to continuing to provide support when you need us.
Every time that my family members and I needed any legal questions and needs some types of clarifications with our daily lives dealing with any businesses and resources of helps these Pre-paid Legal Law Firms from their offices will make sure that most of our legal problems are being address and also resolved. We thank you very much for many years that your Legal Firms had help us like me and my family members as military veteran and civilian.
Vicente, thank you for your kind words and continued trust over the years. We truly appreciate the opportunity to support you and your family, and we are proud to be part of your trusted resources. We’re always here whenever you need assistance.
The attorney had a very nice way of explaining to me the background and offering the proper guidance to someone like me who has had little experience in these matters. As a result of our conversation, I felt that I had the proper understanding. I am so pleased to have this service.
Nick, thanks for your kind words and trust in our services. We're truly grateful to hear that the guidance provided brought clarity and confidence during a complex matter. It’s a privilege to support you, and we’re here whenever you need us.
Wells Fargo was having a big problem releasing monies coming to me as sole beneficiary to my deceased
Brother's Comsumer Deposit Account. I've been with Legal Shield for twenty plus years, and everything has always been done for me at a perfect experience! Thank you Legal Shield.
Al, thank you so much for wonderfully describing your experience. It’s truly rewarding to know that we could provide the smooth assistance you deserve during such an important process. Thank you for your continued trust over the years. We look forward to continuing to support you when you need us.
Legal shield referred me to a law firm for estate planning. The Firm was extremely expensive even after the 25 percent discount. The forms I needed filled out I filled them out myself, the lawyer from Legall Shield verified that I had the correct forms and that they were filled out correctly. That extended help saved me hundreds of dollars.
Yolanda, thank you for sharing your experience and being so thoughtful in describing how the help informed your process. Thank you for being a valued member and opting for peace of mind with our service.
Communication & Responsiveness
- Were responses timely and clear?
- Did the firm keep the client informed throughout the case?
- Was legal jargon explained in a way clients could understand
Jean, thanks for highlighting our commitment to clear communication and timely updates. It's wonderful to hear that our efforts have made a difference for you. Thanks for being a valued member.
Contacted legal firm and got a prompt answer to privacy questions for my small business Made an appointment with them and they were on time and very efficient.
Andrew, thanks for the review. When you need legal help, LegalShield is here. Thanks for being a valued member.
I liked the attorney very much but did not speak to her as often as I would have liked. Spoke yesterday and was happy with her response. Wish she could meet me and offer more advice.
Lynne, thanks for the review; we appreciate your feedback. If you still have questions or need further information about your legal intake, please feel free to reach out to your LegalShield Provider Lawyer directly. Our team would be happy to assist you. It’s a privilege to support you, and we’re here whenever you need us.
Thank you very much for helping me avert a lawsuit. There was falsified information that was presented. The truth was presented in writing and the issue was resolved
Purvette, we appreciate your kind words. It's gratifying to hear that our team's professional efforts made a positive impact. Thank you for being a valued member of LegalShield and for sharing your experience.
Most of the will was previously done. It just needed to be copied and updated for change of address and property. Thank you for getting it done in a timely manner.
Carolyln, thanks for the positive review. It's fantastic that you were able to complete your important legal documents efficiently and confidently with our team. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Attorney John Barry helped me with my issue and was on time. Discussed my options and explain the legal matter and how to handle it. Hi has the knowledge and experience to cover what I needed advice on.
Khaldoun, thanks for sharing your experience with us. We’re glad our team was able to provide clear advice suited to your needs while being timely and knowledgeable. We appreciate the confidence you’ve placed in our team.
During these changing times it's difficult to find wholesome, dedicated, professional and caring professionals.
Legal shield is a 5 star business hands down!
Gloria, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. We look forward to continuing to support your needs. Thanks for choosing us.
I have had some positive experiences with Legalsheild as of today, I am waiting to see how this case turns out before I can evaluate fully the services they offer but am happy so far just waitting on the end results because this is an on going process.
Temporeal, thanks for the review. We appreciate your patience throughout your intake, as some legal matters take longer than others to resolve. We look forward to continuing to assist you in the future.
After submitting the questionnaire, I was contacted by an attorney. He asked specific questions and then explained how it would appear in the documents. Made a few suggestions, but allowed me to ask questions and make a decision without comment. Provided good advice.
Denise, thanks for the review. We are thrilled you had a good experience completing your Will with our team. Please don't hesitate to reach out if you need further assistance. Thanks for choosing us.
My Coaching session with my assigned Attorney was very reassuring and gave me a great boost of confidence!
Debbie, thanks for sharing your positive experience. We're glad the coaching session with your LegalShield Provider Lawyer boosted your confidence and provided the reassurance you needed. It’s a privilege to support you, and we’re here whenever you need us.
The attorney that I spoke with listen to my concerns, was able to draft a letter on my behalf and got positive results
Jimmy, thanks for your kind words. We're thrilled to hear that your experience surpassed your expectations and that we could deliver positive results on your behalf. Please feel free to reach out anytime you need assistance—we’re here to help.
She is the best. I like or love a person that communicate & understand me has a person with little to no problem
Terrence, thank you for your kind words and for recognizing the importance of clear communication. We look forward to supporting you with any future legal needs. Thanks for sharing.
Madden & Associates provided impactful guidance and support during a very vulnerable time in my life with health concerns and stress from my current employer due to unfair treatment.
Marissa, thank you for sharing your experience with us; we are glad your LegalShield Provider Lawyer could support you through such a difficult time. We're honored to be a part of your journey and are here if you ever need further assistance. Thanks for being a valued member.
Answer: As a LegalShield member, you get access to a variety of legal services, in general, including advice on an unlimited number of personal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. For more information on plans and pricing available in your area, please visit www.legalshield.com or contact our Member Services team at (800)-654-7757 between 7-7 CST Monday-Friday and a member of our team will be happy to assist. Thank you.
Answer: Hi Gayle, thanks for the question. We are happy to provide you with some clarification. We have not had a name change. PPLSI is our parent company. In a world where so much seems beyond an individual's control, our brands, LegalShield and IDShield, empower people to defend themselves against injustice and secure their future. LegalShield is a pre-paid monthly subscription service that operates in a highly regulated industry, monitored by the FTC and is most certainly not a scam. To learn more, please visit our sites: www.pplsi.com and www.legalshield.com.
Answer: As everyone's circumstances are unique and laws vary from state to state, you should only take professional legal advice from a lawyer. With a LegalShield Membership, our members can speak to a local Provider Lawyer on a number of topics, and they will work diligently to guide you and find a resolution. We offer a variety of personal and business membership options. To find the membership that is right for you, please visit www.legalshield.com to sign up on your own. If you would like further assistance or want to ask specific questions, please contact us at (833)-951-2754 between 7-7 CST Monday-Friday and one of our team members would be happy to assist you.
Answer: A friend was doing it and my wife thought it would be good for legal advise.
Answer: Our Customer Care may be reached at (800) 654-7757 from 7 A.M. - 7 P.M. CT, Monday - Friday. You can email us at memberservices@legalshield.com. These requests are generally worked within 24-48 hours.
Answer: I have not found one yet. This is going to make me look for a better company.
Marcela, thank you for sharing your story. We're sorry to hear of your husband's loss and for the challenges you’re facing. We're glad our team's guidance has so far helped provide some peace of mind. Please don’t hesitate to reach out anytime—we’re here to support you every step of the way.