This is the second time I order the same order from Ulta, and never receive either of them. Horrible customer service!
My package was not delivered to me say was sign by FD who the hell is that! Iam trying to call but no one answer very bad service
I been giving the wrong tracking number a week now and I still haven't received my package. I think this is the worst company ever
This is the worst delivery company ever seen, suggest not to use this route for future deliveries, leave a note after making the purchase online, DO NOT SEND BY LASERSHIP DELIVERY COMPANY
They deliver services is pathetic and claim that they try to deliver at the last minute. It's really frustrating l
Opted to try them for free two day shipping through Fanatics. Was delivered next day by 5:30pm. So it was a great experience.
They didn't deliver my order and it took them 4 days to investigate about it, then sent me an email saying that they delivered it! Liars and thieves!
Stopped ordering thru Sephora because of LASERSHIP... unreliable, undependable and you get what you pay for... 1 dollar service
Came in one day so happy it is the best website in the whole world I love laser ship Thanks we all love you
After 5 packages delivered through this company and each have been late or wrong address delivered. This company is the least reliable out there.
LaserShip is by far the worst place to have your packages shipped through. When ordering from a retailer that uses them, I suggest upgrading from standard shipping to avoid shipping through LaserShip. My package was sent to their facility on 04/05/21. It was out for delivery but somehow ended up back at their facility, why? I had been in communication with someone at the office located at 8475 Western Way #160, Jacksonville, FL *******. She continued to give me the run-around about my package. My tracking # states that my package is at their facility. However, no one can locate my package. I finally had enough and asked to speak to a manager. Of course, he was not available, so I was transferred to a voicemail. I did leave a message and have yet to receive a callback. I called back today, 4/12//21, and spoke with another female. She was confused as well about where my package was. A guy came on the line that said he was the manager and proceeded to talk over me as I was trying to get answers, then yelled. "your package will be reported lost, call the seller for a refund or a replacement," then hung up! Really?!?! Are you serious!?! I am very disgusted that any retailer would do business with this company. I need answers as to what happened to my package! The "manager" advised me to call the retailer and ask for a refund or have them reship it. How unfair is that to me as the customer and the retailer? Are the employees walking away with packages and advising customers to reach out to the company for a replacement or refund? Either way, this is sad! This company should be held accountable for all of these "misplaced" packages. I do not see this company being around very long.
They should change the name to Lazy $#*! to better reflect who they are.
WORST DELIVERY SERVICE POSSIBLE.
FAILURE IS THE NORM FOR THESE LAZY, INCOMPETENT IDIOTS.
They marked my package delivered last night as of 754 pm. I was home, nothing was delivered! How do you mark it delivered when it's not delivered
It's been days past delivery where is my stuff? I need to know. I have my tracking but when I put it in your site it's nowhere to be found
Horrible company. Full of liars and thieves on all levels. Company deserves to be put out of business asap.
I would give them zero stars if I could. They lied about delivering two different packages from two different companies. They never came to my home.
They say they delivered my package but I never got it. Three time amazon used them as the shipper. Three times I didn't receive my packages.
Answer: I've never heard of these thieving criminals that are LaserShip before this past day. Wally World never used them for us in Detroit. No tracking # for 2-day shipment all day. At 8PM check the order, says it was "delivered at front door at 1PM". Yet I was working in my yard at 1PM and I can definitively state that there were no delivery people at my house, or even on my street. I was in my front yard, so not possible. But if you look on here, and at other sites that use them such as VitaCost or Sephora, those packages probably have more value than the hair dye and dog food they stole from me. Packages from those co's are chronically stolen. So how they're still in business? No idea. But I'm all for BBB reports and contacting the State Atty General on these criminals.
Answer: The joke is a delivery company that doesn't deliver.
Answer: Good luck with that. Check your tracking. It may say delivered at front door. They are known for saying packages are delivered that customers never receive. This company is shoddy beyond belief.
Answer: Because they are liars and they like to steal... It's happen to me... Being home says delivered and signed for... The worst part is that Amazon is aware of this...
Answer: PROTECT YOUR PACKAGES! PERMANENTLY SHUT DOWN LASERSHIP - Sign the Petition! http://chng.it/6gRVmGfN via@Change
LaserShip has a rating of 1.1 stars from 1,902 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LaserShip most frequently mention customer service, front door and next day. LaserShip ranks 393rd among Shipping sites.