The first and only time I have ever had to use Lasership, my package was
"lost" in transit. What a coincidence that my order through Walmart
Included 4 items, two of which were shipped by FedEx and I had no issue
With those. Within the same order, the other two items were shipped by
Lasership and they were "lost". I called lasership and spoke with
Lagreta, she informed me they never received the package from Walmart,
Only received the shipping label. I called Walmart to see what happened
And Michelle put me on hold and called lasership. Michelle from Walmart
Told me that lasership told her they did in fact have the package and
They just hadn't updated their system yet. So I called lasership back
And spoke with Lagreta yet again and was told they had no record of this
Phone call from Walmart. (recordings should prove otherwise who is
Telling the truth after I file a claim/suit). All in all, lasership was
To quick and eager to make Walmart replace my order as "lost in transit"
Which pushed back my delivery date. Reviews online show that I am
Hardly the first person to experience this issue and I wonder how they
Are still in business. Seems like the packages are being "stolen" rather
Than "lost" in my honest opinion. Too much of a coincidence that it
Seems to be an ongoing issue with multiple customers and as I said, my
Other packages within the same order were just fine and had no issues
Being sent through FedEx.
Worse delivery company ever. I wonder how they are still in business. No issues from ups, Usps, Amazon drivers or Fedex bud when packages gets handled by laser$#*!, it's newer deliverered
Everytime I've ordered from a company who uses lasership my packages have been tossed or put at the wrong door! & I've had orders not even show up
I will not give any stars to this bunch of senseless horrible people. It is a shame Amazon is partnering with them. Drivers are stealing packages.
No $#*!ing good!... THEY STEAL PACKAGES!... SMFH!... YOU WILL NEVEEER GET YOUR PACKAGE!,,, MY TRACKING WAS AT A STAND STILL SINCE OCT 8TH... AND STILL THERE OR SOMEONE WEARING MY SNEAKERS. ITS ALLL GOOD THOUGH!... I GOT ANOTHER PAIR DELIVERED FOR FREE!... MY BUSINESS IS CLOSED!... U WILL RECEIVE NOTHING ELSE FROM ME... $#*! YALL!
Lost money on a sale because item was stolen. Idk what to do about the thefts but i know several other people that have complaints about lasership
Every package I've had shipped to me through Lasership ends up stolen, despite marking the package as delivered. Absolute piece of $#*! service. AVOID AT ALL COSTS.
Company on Amazon I ordered from used Laser Ship and the package was never received. Had to contact Amazon for refund.
Don't use this shipper!
I don't know who the driver was, but a box containing 184.5 ounces of laundry detergent was spilled all over my front steps, THIS IS A CHEMICAL SPILL AND SHOULD BE CLEANED UP BY LASERSHIP, NOT ME.
I have never had a bad experience with LaserShip! The drivers are great, and the customer service is phenomenal! 10/10 would use again!
Waiting on a package that has not yet been delivered. I do not know why Zara would want to be associated with them.
Tracking stopped giving updated notices. Last tracking message is two days ago. Customer service never answers the phone and no email reply.
I had no problems with this shipping company package arrived on time. The date they said it would be delivered it was.
Worst and pathetic service. Never deliver on time and when you receive it, chances of the package being damaged is so high.
Might as well use the usps or even the pony express. I paid $15.00 for 2 day delivery over a week ago.
Any package that was supposed to be delivered by this company never arrived! As of today I have 4 not delivered.
This is the third pair of shoes that someone at laser ship has stolen. It's hard enough for a pimp to get by but man this is messed up
Delivery person threw my package in my yard! Not happy at all! They could of put it on my porch or mail box which they were standing next to!1
They'll keep your package and say it's delivered. If anyone knows someone employed by them, punch them in the face.
You'd have to be totally we Todd Ed to use this company for your business. They suck dirty donkey balls
Overview
LaserShip has a rating of 1.1 stars from 1,902 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LaserShip most frequently mention customer service, front door and next day. LaserShip ranks 393rd among Shipping sites.
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- Vienna, VA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members