LaserShipReviews 1,901

They don't even deserve one star. I order from old navy all the time and my packages arrive at my house religiously. This time they very stupidly went through lasership, who lied and said they "tried to deliver but the business was closed." -? My house is a closed business? I've called TWICE demanding to know where my $75 package is and they "don't know but can put an inquiry." Even old navy has no information on what the hell happened to my items. No items. No delivery, no information either. Ignorant company.

This Company should be out of business. They said my package was delivered, they took a picture of the package in front of the apartment, but it was the wrong apartment. I sent them an email letting them know that the package was left at the wrong building. So, I went to the apartment to get my package and the person whom they left my package at had opened the box, that's crazy. The company finally respond three days later apologizing and saying get in touch with Walmart. They take no responsibility for their actions.

This company is horrible, I placed an order from a well known merchant and they use this company. Never heard of them. Before last week. Anyway, my package was on the trick for delivery and after waiting all day it updated to a possible delay... ‍... the next day I called to inquire about my package and they said the driver got tired and return with my package to the distribution center. So, the next day it was out for delivery again and I said well see. Not to excited about receiving it that day. Welp, the same thing happened and it stated on truck for delivery, then may be delayed. Gots to be kidding me. I called the company to pick up my package and they said I have to wait to be contacted by someone. So I decided to track my package again and it's on another delivery vehicle. This has got to be the worst delivery service ever.

The service they provide is the most atrocious service I have ever received and now refuse to purchase anything online that is shipped from them or upgrade to premium delivery to keep my blood pressure down. I can't believe this is the service provided in the year 2020. However I will no longer be a victim of this extremely sub-par service. They'll eventually lose the contracts once the retailers receive enough complaints and lose enough money.

I have requested delivery to my apartment door. Drivers drop packages at unsecured front entry to apartment building. Drivers do not buzz apartment and wait to be let into building to deliver to the apartment door. Already had one package stolen. Leave package in entryway where anyone from outside has access. Customer service has been sent emails regarding this and I personally talked to them, My next step is to call vendor I purchased from and again request they not use this service. I cannot control who vendor uses... Would not recommend. Photo is front door entry. Could not download the package photo they took. It is outside this door.

I have never used or knew of lasership until know. I had a 155.00$ package from fashion Nova who stupidly used them and now I have it missing! They took a pic of leaving it on my front porch door right above the top step. Not even in front of my door out of view needless to say it was very visable to every car going down the street that day so apparently someone saw a large white package and decided to take it. Wth?! Why wouldn't they leave it in front of the door out of view. Someone will have a nice wardrobe thanks to me and leadership. Why didnt these idiots put it right in front of my door atleast! I wouldn't doubt it if they didnt keep it. I'm out 150$ now..

I hate the the clothing company I like uses these people so I wont be buying clothes from them anymore. Lasership ls literally the WORST shipping company on the planet and needs to be shut down. I had three packages that were supposed to come Saturday, Sunday and Monday. Here it is Tuesday and I only have one. The other was "delayed' and the driver was supposed to bring it by 11 and NEVER DID. I call today and now they are saying I wont get one package until Wednesday! Meanwhile I am still waiting on the one that never came by 11 last night. They must be super cheap because with all these complaints why are companies still using them?!?!?!?!?!

Worst shipping company ever. They must charge companies like Walmart next to nothing to deliver packages otherwise I cannot figure why retail uses Lasership. Stull waiting for an important package that was supposed to deliver next day over 5 days ago. Lasership damaged the firat order and I never received it as they returned it to Walmart. My second order seems to be permanently "delayed". I hope Lasership goes out of business because they are trash.

They claim that my package from fashionnova is delivered to a person "x". They even have a signature on the tracking. However I was at home for the whole day and nothing was ever delivered. I search my apartment building and nothing is here. Calling the customer service line and being out on hold and hung up on.

I am rebuilding my wardrobe after getting rid of clothes. I ordered new clothes for my birthday trip in a couple of days and now I don't have them. Congrats to whoever stole a leather mini skirt and a snake print shirt. Hope it fits. *sarcasm* if I could curse in this review I would. But imma play nice. I hate thieves. Fudge you for ruining my birthday plans.

My order said it was delivered looked every where for it even asked my neighbors to see if they buy any chance got it and they didn't either than I looked at the picture and it wasn't even my house. Called and told them and they couldn't do anything or it would take 48 hours. Not that it mattered anyways because by that time the person that received my package already most likely opened it and it has all my personal information inside of said package. But they can't do anything. I had to contact where I ordered it from to get a replacement package but that's not what I wanted.