KokoPie

It has been over 2 months and I have still not received my item. They sent me a fake tracking number on December 28th and told me that the item has been shipped. That tracking number is still sitting there and still says that nothing has ever been sent to them in order to ship it. They are nothing but Crooks they will steal your money and they will not send you anything or if they do send you anything it will be very cheap quality crap. Buyer beware!

In February I had bought two pairs of shoes. The first pair had arrived but I still haven't gotten the second pair. It's now August, and I was able to get my money back for both pairs of shoes, but now they are threatening me, saying they will "contact the authorities in my area for theft". The bank had justified my claim, and although they have screenshots saying that the shoes were delivered, I have yet to receive the shoes. I may have gotten my money back, but I see a lot of reviews saying people couldn't get refunded. Please do not buy from here.

I placed an order for three items at the beginning of October. I asked for a refund on one of the items that was a "preorder" after a month had gone by, and was told I could only get store credit. I accepted and replaced with other, non-preorder, items. It is now the middle of December and I've still only received one item. This second, replacement order was placed at the beginning of the month and I still have no shipping confirmation. The one item I have is fine, but I will NEVER order anything from this company again. This is absolutely ridiculous. I've never had so many issues getting items I paid for.

I tried to cancel my order, but customer service didn't email me back until the day my order shipped, two weeks later. When I pay $15 in shipping, I expect it to come quick. Customer service is absolutely horrible. The items are such $#*! quality. The inseams stick out, jagged and untrimmed. They pass for walmart clothes. Waaaay too expensive. The hats arent worth $20, they arent even sewn properly and have horrible cheap buckles.

The clothes seem nice but I wasn't so lucky with the shipping and customer support. I ordered 2 shirts in January and it still didn't come for a month. So ok, I figured they were busy, although it says that shipping takes a week. So, I send them a email and they said that they would reship it the next day... It is now May 9th and I tried to contact them. Sadly, I trusted them and never got my clothes. I was really excited to get my package... They have been ignoring my emails now aswell sigh :( This store has real clothes (I think) but bad customer service (unless they're plotting against me) It's good too know that other people had similar experiences like me:(
1/5 qt clothes sucky service

I was really looking forward for my trousers that I bought on Black Friday, but when I put on the crotch area was pretty tight. Everything else fit me as a large like it should, but that area was on the tighter side. Not only that, the tread of the pants was coming undon. I really like the stores designs and all but this looked nothing like the model was wearing. The fabric looked so cheap. I can't return it and now I just have to deal with, oh.

I'm literally quite shocked with this company. They have all the time to post on their social media outlets about how great their products are and flaunt sales and US shipping, yet they have no time to respond to their customers. And if they do, they're evasive, defensive, and down right hostile! I bought my friend a hoodie nearly two months ago for Christmas and now it's January and it has yet to come. One response to an email only to say that they had shipped the item. Well where is it?! I'm out 60$ and now they have my address and card information, I'm absolutely mortified. To be a US based company, they're treating us as if they were an overseas shop. PLEASE research before you buy. Their website has no place for reviews, big no no. Just because they have models and crazy good social media outlets doesn't mean they're a good store. And from what ive heard from instagrammers and bloggers, they mistreat their models too. Watch out.