KokoPie

Tried to buy some socks from them and was charged for large parcel shipping. Thought it was a mistake when I tried to contact them about the mistake they denied it and said I was a cheapskate for asking about the excessive charge. Treat your customers like that and lose a sale don't shop here use reputable companies instead my money and how I spend it is up to me and you will never see another dime from me my family and friends learn how to treat people or go out of business

I am actually pretty shocked by the bad reviews here right now! I had a really good experience with this place. I was always wondering if this website was a scam or if it was accurate. When it was black friday, I finally decided to order: one bag, one necklace, one crop top, one skirt, socks and one jumper. After 2 weeks my order still hasn't made any progress, so I sent a mail to kokopiecoco. They told me that they had received a lot of orders due to the holidays coming so they couldn't take care of it. They were really nice and polite. One week later I received my package. Everything was in place (the accessories came in a different delivery though). The clothes perfectly fit, and the fabric used is really good. I had no complaints and was really happy with it. I will definitely order there again. Only thing I might find bad is the price, a little bit high sometimes, but it's fine because I don't order clothes really often, and they're a small team. You need to check it out!

Ordered on Dec. 13,2018 and it is now Feb. 8, and I still am waiting for most of my order. I got all the cheap stuff around January but the good stuff, skirt, shirt, leggings has still not come, this company sends auto replys and I have shipping numbers but it states that my stuff has been sitting in one location for order a month, china is usually pretty good, so it makes me believe it is Kokopiecoco's issue. Will never use them again, and if they did they're job right, they would have a hell of a good company...

Ordered pants 2 months ago to get here in time for Xmas. This is the email I got Hello,

Thank you for contacting us. The item in question is shipped separately from our manufacturer in China. This item has a longer processing and shipping time, and is a made to order item. Shipments from our team in China will normally arrive in 25 business days. The tracking info will be available upon request as soon as the shipment arrives to the destination country.

All orders since Black Friday have longer processing and shipping times due to the high volume of orders received. Normally, our processing times are 5 business days, however, due to the high volume of orders received during our sales our processing times are longer than usual.
This is the busiest time of year for kokopie.

Thank you
Kokopie

I ordered a dress, a sweater, and a t shirt from here last year for Christmas. It too me TWO MONTHS just to ship from Philadelphia to my house which is only an hour away? When I finally got the package only the dress came in, not the sweater and the t shirt, and the dress was very cheap and wasn't even from the actual company itself. Then recently this year I ordered an I phone 6 s plus case and that also took two months to arrive and guess what? They messed up the order too! The case was the style I wanted but not for the right phone size. I also emailed them twice, one asking why it hasn't arrived yet and the other about getting the wrong phone case, and they never responded back.

I saw so many bad reviews about the shipping. Still though I couldn't help but give it a shot. I only ordered one item and the shipping was pretty expensive. I live in the USA and the order arrived just on time! It came in LESS than a WEEK. I was amazed. It came in cute packaging. The item in particular was a skirt. It came in good quality and everything! Having seen all the bad reviews I was shocked when it arrived, even quicker than my other orders from other websites. I'm definitely shopping here again, this time I'll get more stuff that's on sale! *v*

First, I'm a mom. Our daughter fell in love with the items on the site, like most of the young women here. We were hesitant, when we saw the negative reviews, but because of the positive reviews we purchased 6 items. Now, we wonder if the positive reviews are from actual independent customers or some underhanded marketing ploy. Our daughter received two items within 3 weeks. However, the other 4 items have yet to appear --- after 10 weeks. Our queries have been ignored. Based on our experience, and the experience of countless of other Kokopiecoco customers, it's our opinion that this company must be making a bundle by just shipping out a couple of the items that have been ordered, and then pocketing the rest of the money.

I ordered my daughter a backpack a month a go, plenty of time before school started and it is showing it has not sent out yet! I contacted the company and they said it would ship out on "Wednesday". Well a couple of Wednesdays have come and gone and no backpack and it is still showing that it hasn't been shipped out! Not only did I waste 40.00 on this backpack, I had to buy her another one to start school with! Another thing is... underneath the picture of the backpack it said the price was 29.99, when I went to check out it was 40.00! She really wanted it so I reluctantly ordered it anyway, I am calling my bank today to try to get the charges reversed as well as the BBB! This company is not a good one to do business with, on top of everything else they were very rude to me just because I had the nerve to ask where my backpack was! Please do your self a favor and do not order from this rude, shady company!

They have very good social media marketing, their posts always rave about how high quality their items are and how they ship from the US, but their customer service is horrendous. I ordered 5 items on Black Friday, have sent multiple emails, but only 2 items have arrived after more than a month's wait... how long is a phone case, beanie, and set of chokers supposed to take to make? Also, the items I received were a tshirt (normal quality) and one of their pins (very cheap quality-the plastic is coming off the design, the metal is rusty). They do not reply to emails as well. Do not trust this company.

I got a 10 pack of black chokers for a good deal and they are very nice and soft. I got three jackets and I really like too. I got the holographic jackets in all three colors and both sizes. The L/XL sleeves are a bit too long but I don't mind. The sizing is kind of confusing which is why I bought both but they both fit me and I have a big bust and waist. The only problem I have with the jackets is that in seams are very itchy and I haven't gotten to wear them out because of it and it's too hot right now to wear long sleeve under them. All in all it's a good store and they have very good deals and fast shipping! :)