KokoPie

I ordered a sheer rainbow jacket from Kokopie and upon trying it on found that the material used means the seams have all these little plastic-like fibres poking out that scratch and irritate skin so badly it's unwearable. Upon reporting this to Kokopie they told me that I was wrong and accused me of just not liking the item. I wanted a full refund, they told me to return the jacket and have been very hostile. Never buying from them again.

I see a lot of negative reviews for KokoPie but I think it's worth noting that not many people feel the need to write a review of their order was successful. I was quite worried about buying from this company because of the negative reviews about it, but I ordered anyway and it was actually fine. It came within a reasonable time, no damages, they fit and the items were as described. But I do think that if they hadn't fit, it'd be difficult to return/exchange - so I recommend making sure that you really really want what you're about to order and try and be as honest with yourself as you can about the right sizing. Overall I'd probably buy again.

DO NOT send them any of your information, they will hold it against you and even threaten you. Super terrified of what they could do.

I had ordered from them and nothing ever shipped, I contacted them multiple times but no answer. I created a chargeback and then I finally got a reply from them but at that point I just wanted my money and time back. They were very rude and accusatory towards me, and always on the defensive. It escalated to the point of where they threatened me and said they were retaining all my information for the future. Really scared. I have no idea what they might do with my info. They don't deserve to be in business.

Kokopie is one of my favourites places to purchase clothing online because of how unique their clothing is. It's always amazing quality and from my experience is very true to size more often than not. Their customer service is very responsive and helpful, i don't have to wait more than a day to receive a reply. The only problem i have experienced is that preorder items often take longer to ship than what it says on the product page. But that's really my only complaint!

I bought two items and was very happy with the design.
Quality was very good, I had no problems with wearing and washing the shirt very often. The Choker is my most comfortable one even if I wear it less often.
The shipping was okay. It was very long, but that's okay for a shipping over such a long distance. I liked the package with the alien on it.

Contacted this company after ordering a special they had run for a t-shirt get a hat free. Got the t-shirt, never received the hat. I emailed them and after a week they responded with 'you didn't order a hat'. I have an email and order confirmation clearly stating the shirt and free hat. After reading the reviews here I think it's time to contact the Better Business Bureau and notify them of this fraud, misleading advertising and outright overcharging. Hope they do something about it and in the meantime. Don't order from this company!

I made my order 10 days ago for 6 items and just got my clothes in today. Many people were saying that they wouldn't get some of their clothes but I got everything and they were also very nicely packed in seperate zip lock bag type things with their logo on it. None of the sizes or anything had gotten mixed up and my tracking number was legit aswell. For me the expierence was great and I will order again from the store but if you're really concerned from other reviews, maybe order something very small to test if it will come in for you before getting a big order worth $100 dollars :) hope I helped!

I had many positive experiences on this site, I purchased a lot of times and I was always satisfied with it. Sometimes the wait was long, but everything arrived! The quality of the items is impressive, it's worth the cost that may seem high! I LOVE their designs, they're the best! It's literally my favorite shop, if only the shipping wasn't so expensive I'd buy from it like everyday. A couple times I wouldn't recieve responses to my emails or messages but in the end I didn't have any issue!

I got some pink boots from here, really love the shoes but pretty dissapointed by customer service and product quality. Shipping took 2 months and I had to email them about it about 3 weeks in, they said there was an order problem so they had to 'reship it'. I got my shoes and they're nice but I've had to glue the heel back on as it bent out and broke, now this would be fine if they were cheap but when I'm paying around 100 dollars in my money (aud) to buy and get them to me I'm expecting good quality products, they haven't delivered.