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How would you rate Kmart?
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Argentina
5 reviews
2 helpful votes
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Kmart exclusive brands
December 7, 2015

I have been a fan of Thom Mcan shoes since 1999. But now actual stores are hard to find, and when you do, there's no size availability. So the online store is the perfect solution.

Date of experience: December 7, 2015
Indiana
4 reviews
1 helpful vote
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Love this store for their layaway option. Helps when I need time to pay on a big purchase. The options for delivery after payment is complete are wonderful.

Date of experience: February 9, 2015
California
39 reviews
20 helpful votes
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Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

Date of experience: April 27, 2016
Utah
8 reviews
19 helpful votes
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Kmart was one of my favorites for online shop with instore pickups.

They were a national staple for so long - not quite as long as Sears (which looks like it going to be joining the closed status).

Date of experience: January 26, 2017
California
3 reviews
2 helpful votes
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One of my favorite places to shop!
Occasionally, they have super good sales on clothing. I got jeggings for only $6, originally priced $22.
Also, their brand of food, Smart Sense is also really good.

Date of experience: March 14, 2012
Delaware
11 reviews
54 helpful votes
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Favorite
December 28, 2016

I go wherever there is a Kmart. Can always find something to get at Kmart. Great prices and lots of sales. Never had a problem with Kmart and really miss the one we had in Dover Delaware.

Date of experience: December 28, 2016
California
14 reviews
92 helpful votes
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Kmart lured me in with their Shop Your Way points. Big mistake - what a HUGE waste of time dealing with this company. I've made 6 orders over the past 6 months & every single order was cancelled & I got the weirdest emails every time saying that I had cancelled the order?! Nope, I did no such thing. I emailed customer service & they said they couldn't help me & I had to call a phone #. At that point, I was over it, it's not worth the time & stress to deal with such a dysfunctional failing company. I haven't shopped at Kmart in many years due to negative issues back in the day when they had filed for bankruptcy. Now I'm reminded why I stopped.

Also even if your orders don't get randomly cancelled, the site is confusing to use. There's Kmart, Sears & individual sellers on their site (kinda like individual Amazon sellers?). To make it MORE confusing, you can only use the Shop Your Way points on certain items so it can be frustrating to find items you need/want to use points on. I just can't justify the headache of shopping at Kmart.com when Amazon & Target are so easy & stress free. Kmart needs to seriously get their act together. They lost this customer for good.

Date of experience: June 18, 2018
Illinois
13 reviews
3 helpful votes
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I am pleased with Kmart's buy online and pick up in store option. I have a Kmart three miles from me so it is convenient and I don't have to pay shipping fees.

Date of experience: January 27, 2015
Virginia
2 reviews
0 helpful votes
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Grand kids
November 16, 2017

They live far away so we order for them alot... birthdays, Christmas, etc. Always find a good selection and prices, and shipping. Can use points and discounts

Date of experience: November 15, 2017
Georgia
34 reviews
20 helpful votes
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Kaymart specials
June 26, 2015

I have gone there when they have specials and had a lot of fun depending on what I was after then. Kmart is very reliable. I go there more often since I moved to where i live now
Brenda Carlton

Date of experience: June 25, 2015
Missouri
4 reviews
1 helpful vote
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This store Is the worst store in urbandale, Iowa and the world! The product hey have there are Garbage! Especially the electronics! I bought a computer laptop there! I was told it was new! Not refurbished!- but it was a lie! From day one it started to fall apart! And didn't even last a few months before it stopped working for good! And the cameras there are not worth buying either! Management is horrible! The most evil manager there is a lowlife criminal who discriminates against anyone who is religious or a good christian even though their a steady customer! He will try to get you to stop witnessing in front of his store by trying to get u evicted from your home in order for u to stop! If u live right across from the store! At the worst motel in urbandale, Iowa!- the motel relax! Both owners discriminates against christian people! That's wrong and a crime! Everyone should know that!- including them! Yet he didn't even care! The manager there is pure evil! And his evil plans and the motel landlord didn't work to get me out and be homeless! Thank God for that!- they're plan failed! But shame on them both for trying! I'm so glad I will never be their customer ever again! Kmart is the most wicked and discriminating store in the world! Avoid this one! Beware!

Date of experience: December 4, 2017
Washington
1 review
0 helpful votes
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Kmart has good prices and its customer service is amazing. I ordered here many times and never had any regrets even once. Will use it again and again!

Date of experience: July 29, 2017
Michigan
5 reviews
3 helpful votes
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Kmart and I have a really good relationship. I sometimes order stuff online and just pick it up from the store which is two minutes away from me. I love you K.

Date of experience: November 10, 2015
Ohio
5 reviews
0 helpful votes
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Website need work
July 6, 2017

There are Good deals one the website but sometimes when the stuff arrives it is cheap merchandise. The website also seems to have quit a few glitches.

Date of experience: July 6, 2017
Nevada
1 review
0 helpful votes
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Good product
February 22, 2017

I want to tell everyone that i bought some products from this store and their quality was outstanding. I am using these electronic products. All are great.

Date of experience: February 22, 2017
Texas
2 reviews
13 helpful votes
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KMART ONLINE
December 13, 2014

KMART ONLINE

Ok so I would like to order a couple of dresses from Kmart online because I do not like near a kmart. Here is the little tricky trick they are pulling. If the item is on sale, you cannot order it online. 10$ off each of the dresses I would like to purchase. But I am out of luck. Until the price goes back up. Then they will send it out to my house no problem, I have been watching the site for several months now and this is what they do. CRAPPY! DO NOT ADVERTISE THE SALE PRICE ONLINE IF YOU HAVE NO INTENTION OF GIVING IT TO THE CUSTOMER ONLINE! JERKY MOVE. LOST A CUSTOMER.

Date of experience: December 13, 2014
Massachusetts
3 reviews
6 helpful votes
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Living on Nantucket, I love Kmart. We hit there at least twice in a weekend. Usually on a Saturday and then again on a Sunday at 3:30 prior to getting the 6:00 boat. Great value on a shopping trip...

Date of experience: June 19, 2015
New Zealand
4 reviews
6 helpful votes
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Excelent
February 25, 2017

Their clothes are reasonable ive bought from them even when my kids were young they cater for all sizes and match yopur fashion sence even shoes to match

Date of experience: February 24, 2017
GB
2 reviews
0 helpful votes
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I bought here only some furniture in my bedroom. I can say it's the best furniture I've ever seen! Prices are not the cheapest, but the quality is great.

Date of experience: May 25, 2016
Massachusetts
8 reviews
27 helpful votes
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Sales men help? Nope
February 25, 2015

I had to many problems with no real custmer service. With tvs dvd players.
Ink tanks for my printers. But for other items i do like them very much. I enjoy shopping there.

Date of experience: February 25, 2015

Overview

Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

service
23
value
21
shipping
17
returns
18
quality
18
+8