I bought 50$ worth of jewelry and it never arrived. The seller would not respond at all to my issue with the missing package until forced to when I escalated the issue with Etsy. She immediately became nasty and accused me of trying to scam her though the tracking info shows the package never leaving the hub in New York. Because she was able to provide a picture of the package labeled to my address, Etsy says I'm out the money. Its their policy. Amazon and Ebay do not hold the buyer responsible for lost packages, Etsy does. My credit card company has already credited me and will back charge from Etsy. Etsy rules protect the seller and is the only one who does. The shop owner is virginie from BijouVintageMercerie. Also you cannot rely on the reviews for a given shop because Etsy often removes the ability for customers to leave a review when there has been an issue. SHADY.