Kinguin

I bought an old game that had no one playing online. This was my fault and I requested a refund within the next day of purchasing. A purchase of only $13.69, seems small enough to refund, even with their buyer protection plan. NO action was done by the support agent to keep me as a customer.

Kinguin are selling a bunch of gift cards for different sites, there is one site called duelbits and when you buy their gift cards on kinguin you are paying for an example $70 for a $50 gift card unless you find a discount code then it will be $65 instead... It doesn't make any sense why kinguin are taking such high fees and on top of that if you check the reviews there is not one single bad review because all of the bad reviews gets removed so its only "NPC" like positive reviews saying "Oh what a great giftcard"

After purchasing the Windows 11 OEM Key I tried to activate it but the key had already been used. I left a 1 star review on their site but my review was never published. The on-site reviews are faked. Don't buy from them. The website is a scam.

All 5 star reviews have negative votes on them because non 5 star reviews are dropped.

Brought trend micro, upon trying to activate redirected to some bull$#*! site, they rang to say "my internet was faulty" and i would need to pay $70 to get the trend activated scamming $#*!s, Photo only shows that the code also says expired after going through other ways to activate

Kinguin.net is NOT legit. The office key I purchased did NOT work. Not only that, I tried to contact them multiple times and they not respond at all. Nothing. Sure... they use language on the site that will put you at ease with your purchase, but the words are not true. You will lose your money, and be dismissed. Period. (that is my experience with Kinguin.net).

I've purchased many games and software from the site and have had positive experiences with everything. Even when a couple things I purchased had bad keys, I contacted customer service and in no time they rectified my situation with no further issues. Keep in mind it's a marketplace similar to eBay, so not everyone is legit, but customer service has helped me in the 2 cases when I had a problem, and all the other stuff I purchased worked just fine and I've used the site for a couple years now. I recommend it to anyone looking for a good deal!

Always check your purchases are from reputable sellers! They help ensure products sold are correct, and the customer service is spot on, but you should still ideally verify that the seller is trusted.

Usually cheapest, and if not, you get rewards so you probably also get it cheaper based on rewards ultimately

Kinguin associate, Thomas, helped me resolve an issue with one of the products I purchased through Kinguin. His support was friendly, easy to understand, and fast. He continued to provide support on a separate issue after my initial issue was cleared up.

Purchased a Windows 10 key and it would not activate. Called Microsoft and they advised that it was already being used (in other words, it's either stolen or they sell the same key several times). I opened a ticket and after more than 24 hours with no response used the online chat option. They claimed that it was Microsoft that was lying, and that they'd be able to activate it right away. But after providing screen shots of the error I was told this was a "very rare case and they'd have to contact the vendor" and that it would take another 24 hours. This is a new PC build and the first time I've used the key, so if this "rare case" applies to you, buyer beware!

Obviously since they sell cheap Windows 10 keys there may be some doubt as I had too, and my key initially seemed to be false. I figured I would at least contact the Kinguin live chat to see what they would say, and what happened over the course of an hour or so was some of the best customer support I've ever seen. I got the same agent twice, Bastian, and not only did he guide me in the right direction and eventually got the key to work, he even did the activation through Microsoft support himself. To go "third party" and help me to that extent was such a relief and I couldn't be more thankful. I'd never heard of Kinguin before but this experience has made me a customer for sure.