KingLinen

Ordered a Bed in a Bag set on Oct 10th. Received a notification that it was shipped on the 20th, and that I should receive it by the 30th. Here it is Nov 17th and after multiple calls, and excuses that FedEx still hasn't picked up the shipment at the Canadian Border... they finally admitted to me on what had to be my 10th call that the shipment is considered lost. I spoke to FedEx myself multiple times, and they were so blunt as to tell me that they don't have a good history with kinglinen orders, and that absolutely nothing was ever picked up by them. I had to call Kinglinen twice to get a refund... and luckily because I used paypall it was fairly easy to do. Mind you the first time they refunded me... they "neglected" to refund my shipping costs. Took another call to fix that. PLEASE... do not order from this company. They are a nightmare to deal with, and will gladly give you the runaround.

I ordered the White Collins 1000 Thread Count Solid Sheet Set Queen. When I received it, I washed it according to the manufacturer's guidelines. Our bed is a regular queen size bed - 60 x 80, which is what the product claims to fit. We could not get the fitted sheet on the bed at all. We measured it and it was actually 56 x 76,4 1/2 inches short each direction! No way it could ever fit our bed. The flat sheet claimed to be 90 by 102. It was actually 90 x 96. The pillow cases fit. We immediately packaged it back up and I called to return it. I was asked if I'd washed the sheets, I told her I had (I assume most people wash new sheets before using them), and she told me since the product had been washed, it was not returnable. So now I am stuck with $70 worth of sheets that will be used for paint drop cloths. Very, very disappointed in the product and the service, will never order anything else from this company. I also posted a review on their sight as to my disappointment, but it was not posted. Somehow, I am not surprised. Terrible way to do business... The only reason I gave a one star review was because "no stars" isn't an option.

Last december i was looking for a comforter set for myself and my daughter. We both loved the same set i ordered in black and white - they were selling them at 69,99$ valued at 200$ or more and of course plus and exchange to canadian it costed me almost 300$ for the 2 sets. Firstly i must say it took more than 2 days and when it arrived to my surprise, it was not the quality i expected. Cheap is the word... made in China, really if i was to order directly from China it would of cost only 120$ no shipping and no taxes...
I calLed to return 2 sets and again to my surprise, customer service very bad
It would cost another 135$ for returning plus i would loose the original shipping fee
The worst company to deal with PLEASE DE NOT VISIT THEIR WEBSITE

I purchased what was supposed to be a dark brown leopard micro suede patchwork bed set worth $250 on sale for $70. What I got was a piece of crap micro FIBER bed set that was so poorly sewn it wasn't even funny (see pics attached). There is no way it is worth $250. It wasn't the same color either. I contacted King Linen first and they said they would refund me but only if I shipped it back which would have cost me hundreds of dollars from Canada. Luckily I bought it off of Amazon so I filed a claim with them. At first they were only willing to give me $15 towards shipping but I did not accept that offer or give up. When I pointed out the fact that King Linen was committing a crime, fraudulently misrepresenting what they were selling, as well as selling defective product Amazon reviewed it and I was reimbursed the full amount of my order and don't have to ship it back. This company is a joke and should not be allowed to conduct the business at they do. Stay far, far away from King Linen.

I just received my comforter and and sheet set that I ordered from Kinglinen for Christmas. This was the worst decision EVER! The sheet and comforter are the Cheapest quality I have ever seen. The picture that they have on their site is very misleading.The items that they sent, looks nothing like the one their site! GARBAGE! It was my first time buying from this sight, and my last! NEVER AGAIN! THESE ITEMS WILL BE RETURNED ON MONDAY! SO DISAPPOINTED! BEWARE CONSUMER!

I RECENTLY BOUGHT TO COMFORTER SETS AND HAD THEM SHIPPED FROM CALIFORNIA TO ONTARIO CANADA. WHEN I PLACED MY ORDER THE SHIPPING FEE WAS $34.00 TO SEND, THEY ADVERTISE THAT YOU CAN RETURN THE ITEMS BUT YOU PAY THE SHIPPING. I PAID $239.00 FOR BOTH THE SETS AND IT WAS SENT BY FEDEX. THEY WERE PAPER THIN, COLOUR DIDNOT MATCH JUST PLAIN NASTY. I WENT BACK TO FEDEX TO RETURN THEM TO SENDER AND THE CHARGE WAS $196.83 SO THAT MEANT ALL I WOULD GET BACK IS $43.00. I TALKED TO THE COMPANY AND ALL THEY SAID WAS SORRY BUT THE CUSTOMER PAYS FOR SHIPPING RETURNS. WHAT A RIP OFF

I bought a complete bed set off them. It had a comforter, skirt, flat sheet, fitted sheet, a total of 6 shams, and a couple decorative pillows. When it arrived it smelt... BAD. So I sprayed febreeze on it. Upon looking at it, it had holes all through out it. Pretty sure mice had been chewing, urinating, and dedicating on it. When I had it returned they emailed me saying they wouldn't refund the money because it wasn't "resalable". It shouldn't of been sold to me in the first place. Why would you try to sell it again? Weeks of fighting with them and sending them more proof (even though they had the items and good thing I took lots of pictures) they offer to refund me the money for just the sheets. Finally after it took MY MOTHER (yes I'm a grown adult with children of my own) to call them and Amazon I'm getting my full refund. If there's a problem with getting your refund, just call Amazon they'll fix it. Or call my mom she will get the refund.

Ordered 2/7/2017
Delivered 2/11/2017.
I wanted to wait to write this review just to see how long it would take for everything to fall apart, since I noticed snags on the comforter as soon as I opened the package. The set was beautiful, but the comforter was soooooo thin, totally not what I expected. Everything snags on it so easily, and everything has pretty much torn open at the seams except for the bed skirt.

It was the "taupe Royale" king sized bed set and it is very close to the picture, looks wise. The colors matched my bedroom perfectly but it is EXTREMELY cheaply made.

I can't speak on customer service because I didn't even want the hassle of them giving me the run around trying to send it back or getting a refund. I just got another bed set by Martha Stewart's line and it's gorgeous.

All in all, it was beautiful, but flimsy, cheap material, and not wore the money at all. I gave a 2 out of 5 based off looks alone and the fact that the bed skirt is still functional. Do not waste your money.

And for whatever reason, I couldn't leave a review on their actual website. Hmmm...

I ordered a comforter set from Kinglinen.com. I was attracted to their site because it focused on what I was looking for... Linens. They also have pictures of everything and the site is organized well. They also have reviews of their products.

GOOD: Their prices are good (if you believe their Sales, the prices are even better). They include extras, like my bedding ensemble included 3 pillows, which I didn't expect. They shipped right away and they haven't spammed me to death. If they don't have something in stock, they tell you before you give them your CC. Some of their products have matching pieces for sale (i. E. When I selected my comforter set, it showed me matching curtains).

NOT SO GOOD: It is very hard to tell the quality of the merchandise. Their pictures do not reflect the colors you choose. For example, at kohls.com when looking at fabrics, you click on a color swatch and the entire picture reflects the change. Unfortunately, at kinglinen, you must rely upon the individual swatch's color depiction. They have few customer reviews on their products. They do not have a wide variety of linens and their quality is assumed to be the same (based on the price, everything costs about the same).

CONCLUSION: My 7 piece Queen bedding ensemble was $69.95 (total). The quality was what you would expect from Kmart/Walmart between $59 - $89 ( + Tax). I WOULD RECOMMEND KINGLINEN.COM FOR A GUEST ROOM or something that is used for show rather than purpose. They seem to be honest. If you want higher quality cheap linens, I would checkout overstock.com.

My dealings with a King Linen is a one time occurance. I knew what to expect reading reviews. I bought a beautiful new bed; mattress and stead... Seriously, it's awesome. I needed new bed linens and decided "Hey, what the heck, it's probably going to be the same thing I'd get at Walmart but they dont have the selecion and I don't want to spend $400 right now"... I live in Canada and thought they would have a CAD option and they didn't, but proceeded anyway. I paid for the order and did not get free shipping. I paid almost double for the order when "exchange" was factored in. I received my package in order. It had the usual "I'm manufactured in a place where I don't care about dreams and living"... Plastic fabric smell. I unpacked the box, and enjoyed that part, be cause it feels like a birthday or a special holiday. The colours are vibrant, most pillows are decent, stitching and stuffing needs desperate work. I've washed the comforter and side items a few times but it will probably bite the dust before the comforter from Walmart will hit it. Not to mention the red dye used in the pillow shams have left a red stain on my beautiful new headboard... Dyefast people! I gave 2 start because of the ease of ordering and promptness of receipt front the US for a big package.

I believe customer service should work hard to satisfy the customer. I ordered a comforter set. When it arrived, it looked nothing like the picture. I called customer service. They inducted me to send it back. I asked if they recommended I replace the set I had or purchase a new set. No suggestion. I wanted to know if she thought this one was just a bad set or if they all looked like this one. No help from customer service. So I ordered a different set. It was delivered defective. I again called customer service. I was told I could replace the comforter but if anything was wrong with it, I'd be stuck with it. They would not refund my money and I could not return the damaged comforter. I asked, what if the next one you send is defective as well, I was told, they would inspect it"this time". I then asked, didn't you inspect the previous order sent to me. The gentleman said "no", it was shipped without inspection. I told him that was unacceptable and unfair that I should be stuck with a possibly defective comforter and lose my money. He dais that wad my only recourse. I have outfitted my bedrooms for three years using KingLinen. This is the first time I've ever had a problem but it's also the last. I will not use them again. Customer satisfaction is very important to me. I told them I was going to retort them to the BBB because that is one of the criteria they use for their ratings. He didn't care.