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Keto Cycle

How would you rate Keto Cycle?
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GB
1 review
3 helpful votes
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When I got interested in keto, i understood that immediately that it was not a diet I can just easily follow. So I had to look for a structured approach. I found out about keto cycle from the ad and have been using it for over a month. Keto is definitely hard but the app makes things easier. I dont have to count macros myself or do portion control. App does it for me. The recipes are good too. I definitely recommend it for people who are feel lost in this diet.

Date of experience: September 30, 2021
Washington
1 review
2 helpful votes
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Not What You Think
September 7, 2023

This program really doesn't teach you anything. Recipes with their ingredients that you have to buy. Auto renewal without notice. Even if you cancel one day after renewal, NO REFUND. Bogus program. You can get most info about Keto online free. Don't waste your money here.

Date of experience: September 7, 2023
Tennessee
1 review
0 helpful votes
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This app has a lot of helpful features for anyone just starting out with Keto diet. There's a lot of trackers here, including meals and daily water intake, that are unbelievably helpful. I also quite enjoy the interface and layout of the app and the contents. There's an exercise tracker/helper app as well. Over all, highly recommended for beginners looking to get healthy using Keto and exercise.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Not too long ago I was overweight and found about Keto Cycle. With their full support with customized meal plan I was able to lose considerable amount of weight and I'm still going through. Don't know about other's but I feel just great seeing results.

Date of experience: November 10, 2021
Mississippi
1 review
1 helpful vote
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Looks Okay
June 1, 2022

I normally don't like it when the first thing an app shows me is a paywall, but this app at least was showing coupons for newcomers. The app is filled with good information and good testimonials from other customers, which makes me more likely to buy the product. I also question if I bought the product would it be in Spanish. I don't see a way to translate the page.

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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5 days in, down 4!
July 29, 2022

I love that the meals are suggested, recipes are all provided, plus you have many other choices depending on your food preferences.
Following their recipes gives you 17 to 39 carbs daily. The app figuring out my macros for me helps so much.
I was already in Small Ketosis yesterday. I hadn't checked before that.
I am disappointed with several features of the App otherwise, especially when trying to input my own meals. Several popular brand names didn't register even with the SKU, and I couldn't find several ingredients listed in the database.
At times I can see the print icon, but mostly I can't see or even find it.
The recipes are easy to follow and often delicious. My favorite meal so far is Cheddar Cauliflower Soup. Makes a large size mug full and satisfies me for hours.

Date of experience: July 29, 2022
Colorado
2 reviews
3 helpful votes
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Easy to follow but..
November 25, 2022

I enjoy the different meals, even how the shopping list can be made for you. The articles are good as well. The how are you feeling section doesn't cover much, you are limited. And you cannot add your own. Example: cramps. Adding foods is also hard to do not easy. Finding different meals to swap search is not real easy. Removing ingredients is non existing. Adding comments in app is hard to find or non existant. And step tracker cannot be updated to reflect steps. Phone has to be on person to calculate. Meals are great but the calories are higher than the app sets. So if you eat everything it suggests you will be in yellow on calories.

Date of experience: November 25, 2022
Nevada
1 review
0 helpful votes
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Great app, easy to use
September 2, 2022

So far the app has been pretty easy to use and adjust into a keto diet, Its a different type of diet that could be pretty hard to adjust to however I find that this app is very helpful and useful in getting what you want. Wonderful diet plans and an easy interface to get to and understand everything in the app

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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I tried Keto Cycle and wanted to post my experience. I was having issues with the app because I have a very old phone. When I aksed for help, they tried a few suggestions and eventually said they could not help with/fix my issues and offered me a refund. In the end I took the refund and cancelled the program, and the amount was credited back to my credit card within a few days. I was impressed with the customer service. I liked the convenience of clicking a meal they suggested to add it to my daily totals, and there were some great meals. It made keto very easy and I lost 5 pounds in the few days I was using the program. I would highly recommend it.

Date of experience: November 20, 2022
Texas
1 review
8 helpful votes
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Auto renewal
March 12, 2022

I do not recall signing up for this diet, yet I was setup on a yearly renewal with Paypal, I was able to cancel the auto renewal, but was still charged $66 for the first month and they refused me a refund, told me to look at their refund policy.

Date of experience: March 12, 2022
Switzerland
3 reviews
10 helpful votes
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First of all, I did not have a good experience over all with their system.
Second, their subscription for the app renews automatically without giving you a reminder or checking in if you still want to use it or not.

Instead they just charge your the $66 and then when you cancel on the day and ask for a refund, they refuse it, justifying it with their unfair conditions.

And third, their products that they sell, to help along with your Keto Diet, like their Keto Bars, taste awful.

Would not recommend it to anyone, I will now never ever again use them and escalated the case on paypal, to get my $66 back.

After I got paypal involved and wrote a complain letter to the Support, all over sudden I got the full refund, not just 50% as they first told me.

This is what should of happend in the first place, when a customer contacts support within the first 7 days, when an automated payment goes through and things have changed for them. Then a full refund should be given without arguing about it and trying to force unfair payment conditions on the customer.

Since they made after the complain letter an effort to rectify their mistake, I have adjusted my review from 1 to 3 stars. However for me, I am done with this Company.

Date of experience: July 8, 2021
Utah
1 review
0 helpful votes
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Looks great!
November 12, 2021

This a clear and easy way to start my journey into the Keto diet. I love that they cater to what I like to eat and how much I can meal prep. I'm excited to continue looking into this!

Date of experience: November 11, 2021
California
2 reviews
2 helpful votes
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I was charged twice (2 quarters) after I decided to cancel the subscription and have a supporting email with date acknowledging my cancellation. Now I have to dispute the charges. This is no way to run a business. Do NOT purchase this service! I followed the rules.

Date of experience: October 6, 2023
Washington
1 review
5 helpful votes
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I was really disappointed in the functionality of the app and requested a refund within hours. I was denied a refund unless I could prove that the app was faulty. Absolutely a waste of money and time. Some people may like it but if you are unhappy you should be able to get a refund - especially within hours of making the purchase!

Date of experience: October 1, 2023
Montana
1 review
2 helpful votes
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Guarantee your program if you truly believe in it
September 30, 2022

While this program might be fine for some it's just not for me. I purchased 6 months which was dumb on my end and after 5 weeks contacted and asked for a partial refund. Nope. If your program is that great you should stand behind it.

Date of experience: September 30, 2022
Colorado
1 review
7 helpful votes
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App sucks and never got my plan
July 29, 2022

The app isn't user friendly unless you enjoy manually having to calculate your servings into ounces because they don't have all measurements for food entry. I also never received my so called custom meal plan, the link just leads me back to the app. So disappointed and now I'm out $33 since they charge the weeks up front.

Date of experience: July 29, 2022
Illinois
1 review
14 helpful votes
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Not as advertised
April 24, 2023

This plan does not offer a customized individual daily meal plan as advertised. It also says you can have a full refund within 14 days if you find fault with the product. They then denied my refund when I requested one after the 1st day. Don't waste your money!

Date of experience: April 24, 2023
Australia
1 review
13 helpful votes
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Watch out for auto renewal! Scam!
January 12, 2023

The app is very average!
Have not used it for nearly a year and then got charge over $100 for auto renewal and they will not refund my money!
Stay clear of this scam! They just want your credit card details!

Date of experience: January 12, 2023
Ireland
1 review
16 helpful votes
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Absolute waste of money
August 29, 2023

Very complicated and time consuming, plus the menus they provide require loads of ingredients at very small quantities, not at all suitable for someone living alone. Shopping lists are ridiculous, where can you buy 30 grams of bacon and 80 grams of mince? Buy a pack and have to weigh it out yourself, and the remainder goes bad because you cant eat it 2 or 3 days in a row. When I asked for a refund as the diet was advertised as simple which it definitely is not - I was refused. Not great customer service either.

Date of experience: August 29, 2023
Michigan
1 review
13 helpful votes
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Awful "plan"
May 29, 2021

You are presented with specific recipes for each meal, often consisting of boiled eggs or canned sardines, OR requiring you to cook for over an hour at lunchtime. There is no general guidance concerning macros etc. and the recipes are gross. Really terrible "program" - actually just a collection of bad recipes.

Date of experience: May 29, 2021

Overview

Keto Cycle has a rating of 2.1 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keto Cycle most frequently mention customer service, credit card and meal plan. Keto Cycle ranks 13th among Diet sites.

service
200
value
196
shipping
100
returns
147
quality
186
This company does not typically respond to reviews
+97