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Keto Cycle

How would you rate Keto Cycle?
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Oregon
1 review
5 helpful votes
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Do not sign up
June 7, 2022

I signed up thinking this would be great and easy... The meals were high carb ie. 15 grams for breakfast, 20 grams lunch etc. For someone on Keto this does not work. When I contacted them the rep was rude and said we didn't do anything wrong and just because I don't like the options they won't refund me. So their policy is a bait and switch! So disgusted with this business.

Date of experience: June 7, 2022
Florida
1 review
2 helpful votes
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Buyer Beware!
February 24, 2022

This is a total scam. I stupidly signed up for a whole year. Then read the menus. I am a diabetic and have high triglycerides through heredity. KetoCycle. Diet is not the eating plan for these sort of challenges. Requesting a refund is a horror. I paid through PayPal, which offers no consumer protection. I later did the research that I should have done on the front end - yes, my own stupidity. Based in Lithuania. Run, don't walk away from this website.

After a few more emails to Paypal and Keto Cycle Diet, I am told that I will be receiving a full refund. Persistence and perseverance wins the race.

Date of experience: February 24, 2022
Pennsylvania
1 review
0 helpful votes
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I really loved this KetoCycle app since it provided me with a personalized meal planning and coaching service that helped me achieve my health and fitness goals through its ketogenic diet. With its intuitive interface and advanced algorithms, I was provided with tailored meal plans and recipes that suited my unique needs and preferences. The app's features like grocery lists, macro tracking, and progress tracking made it easy for me to stay on track and achieve optimal results. Additionally, its team of expert coaches gave me personal support and motivation to help me overcome challenges and reach my goals. Overall, KetoCycle is an excellent tool for anyone looking to improve their health and wellness through a ketogenic diet. I really loved it and highly recommend it.

Date of experience: April 8, 2023
Texas
1 review
1 helpful vote
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I want to repeat what others are saying, these people find loopholes to keep your money even when you explain you had no intentions of reordering. I also don't believe I got any kind of reminder in advance that I would be rebilled. Bad business practice - Shame on them.

Date of experience: September 11, 2022
North Carolina
1 review
1 helpful vote
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Fantastic App!
December 21, 2021

This app appeals to me because it has a large variety of delectable recipes as well as various customization choices.
This app helps me comprehend what has how many carbs, weight-loss activities, and a weight monitor, among other things, because I'm not familiar with carbs or foods like that. I enjoy how the app keeps track of all of the key elements of weight reduction and maintenance. The software is easy to use and has a nice look to it.

Date of experience: December 21, 2021
Washington
1 review
1 helpful vote
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Best Keto App
April 18, 2023

In my experience, I highly recommend the Keto Cycle app as a fantastic tool for anyone looking to try the ketogenic diet or support their weight loss journey. The app is incredibly user-friendly and offers a wide range of customization options based on my dietary preferences and restrictions. I love the meal planning feature, which provides me with easy-to-follow recipes and generates a grocery list for me based on the ingredients needed for the week. Additionally, the tracking functionality has been incredibly helpful in keeping me accountable to my goals and providing detailed insights on my progress. Overall, I have found the Keto Cycle app to be a game changer in my health and fitness journey.

Date of experience: April 17, 2023
Canada
8 reviews
42 helpful votes
Follow Mar M.
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It's no diet. I bought it and right away wanted to cancel it because I was allergic to most of the items. When you purchase it, there is no option to choose. The food was nothing special, it's everything you can google it online. They are scams and they refunded me only 50% of my money. They gave me the excuse that it's online program and they assumed that I printed the garbage meal plan. I didn't even check what was the second day meal plan. They will look for anyway to steal from you.

Date of experience: January 1, 2020
California
1 review
1 helpful vote
Follow Sheree R.
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Paid for an app through GooglePlay.com in September for 3 months but did not get access to the app. I've called the customer service, and they claim they never got the payment. I've called Google play.com and they refuse to refund the payment even though I have shown them I do not have access to the app. No one is willing to help me so I am out of $30.91. I've had to follow the Better Business Bureau complaint against both of them. My advice is to stay away from this app, and, google play.com.

Date of experience: October 14, 2022
Pennsylvania
1 review
5 helpful votes
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As noted in many reviews here the app is worthless. Their business practices are a scam. You'll receive a renewal charge after a year but you won't receive any advance notice that the charge will be made. It just shows up on your credit card. I noticed the charge right away and contacted them immediately to cancel the subscription that I didn't know I had, and asked them to refund the charge. 2 days later they responded that my so-called subscription would be cancelled but there would be no refund, even though I told them on the same day the charge was made. That's what is commonly called a SCAM! A reputable business would let you know that the renewal charge was coming and give you an opportunity to cancel. Or at the very least, they would offer a refund after sneaking this charge onto your card. But not Keto Cycle! They have a good thing going here by snagging your money and not giving it back. Don't make the mistake I made! It's a worthless app and a company whose business model relies on people not realizing they are subscribing to something and not refunding once they realize it.

Date of experience: February 21, 2024
Canada
1 review
1 helpful vote
Follow Karlee C.
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I purchased the plan in hopes to kick start my keto journey. When signing up you are promised a customized meal plan and other added perks. What I received was a calorie, step and water tracker (which if you have an Iphone you can do this on your phone for FREE)... everything else is listed as an additional cost ranging between $25-$100 more than already paid. When I read the terms and conditions for refunds I had 14 days to request a full refund, which I had emailed them 3 days after purchasing, when I finally received an email back I was told I was not eligible for a refund since the product was not "faulty". Well to me not receiving the meal plan that was offered is definitely faulty. Please if I can give you any advice do not give this company your money! I have been fighting for this refund for the past 2 weeks now and still getting the same outcome.

Date of experience: January 31, 2023
New York
1 review
8 helpful votes
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Absolute Crap
January 6, 2023

BUYER BEWARE. If you think this app is a keto equivalent to MyFitnessPal, you're wrong. It doesn't include any metrics accept macros, no fiber, no sugar, nothing. If you add your own food, get ready for the least comprehensive experience. It literally didnt have the correct nutrition facts for turkey sausage in the database. If you're sticking wholly to their meal plan, fine but if you understand keto and are looking for a tool, go with a different meal tracker. This app/company will lure you into this amazing keto tool then keep your money when you realize its crap. I asked for a refund and cited the issues with the food tracker and they claimed "digital purchases are non-refundable and are only granted if there's a problem with the app's functionality." So after using this app one time, I'm $50 in the hole.

Date of experience: January 6, 2023
California
1 review
1 helpful vote
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Beware of scam
November 2, 2021

I purchased a meal plan that I can't access. I emailed them several times and called them to resolve this but they always give you the run about that someone will contact you within 24 hours and resolve the issue but it's ALL LIES. And they refuse to refund you. Stay away!

Date of experience: November 2, 2021
India
4 reviews
0 helpful votes
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Keto review
November 27, 2021

I like this app it has many delicious recipes and plenty of options to upgrade experience if needed. There's a shopping list too which is convenient and it has many things that can be tracked and viewed in one spot. Very convenient. Keto Cycle offers a new, educated approach to the famous Ketogenic diet.

Date of experience: November 27, 2021
India
1 review
0 helpful votes
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Best keto app
November 19, 2021

Love the weight loss! I am getting closer to my goal all the time and, once I hit it, I plan to continue on. This plan does NOT starve you. The portions are small but that just makes sense. Would definitely recommend the keto plan for anyone who has a weight problem or may have a family history of diabetes. This can help!

Date of experience: November 19, 2021
Arizona
1 review
3 helpful votes
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Refused a refund
September 8, 2023

This company is a fraud. I contacted them repeatedly and they refused to refund the money I wasted on this app. It was not helpful at all and most of the content is found on keto websites. They promised the money back ONLY if you lose all your goal weight within 28 days! I selected more weight than I should so I can set a higher accountability level so unless I don't eat for 28 days I will never attain my weight goal. This company is fraudulent and preying on vulnerable people that are desperate to lose weight and take advantage of their situation stealing their money. Don't trust them at all!

Date of experience: September 8, 2023
Colorado
1 review
1 helpful vote
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This site is a scam. It is all set up to sell you things that don't really do anything, and you cannot get a refund. The site is full of huge contracts and disclaimers that you can't read until after the fact. The App is all upsell and sales gimmicks, not helpful. Customer support does NOTHING. No responses at all, except to solicit more sales or get 5 star reviews before you have tried anything and figured out it sucks. Do NOT waste your money, you will not get it back. Horrible terrible company. I assume she is making a killing getting people quickly trapped into trying it, and never being able to cancel or get a refund. Heed the other reviews that are similar. I wish I had.

Date of experience: July 8, 2022
New York
2 reviews
2 helpful votes
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The meal plans are great and macros calculations are great IF you can get your meals to log onto the correct days. You add water intake or steps or make changes to your meal plan, it adds it to a previous day. You can't go back to add a snack to a previous day. VERY frustrating. Support just keeps saying its an IT issue that's being addressed. They refunded me 50% of my subscription. I didn't cancel because I am still using the meal plan and recipes. Also, can use PC OR phone. They say they will eventually sync but after 2 weeks, I can't go back and forth.

Date of experience: September 6, 2022
India
1 review
0 helpful votes
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Amazing useful app. I was thinking of dieting but could not find the right way. The. I found this app which helped me a lot to lose my weight. I am using this app without any investment. Just amazing app for me. This app is so easy to use. I'm fully satisfied with the app and I'll highly recommend this app to everyone Those who are thinking of starting a diet. Thank you so much.

Date of experience: November 23, 2021
GB
1 review
5 helpful votes
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Exactly what every review from the last week states. This app is terrible and they scam you for quick money. I think I used it for 4-5 days a year ago. Uninstalled it and forgot about it. They just took £60.00 and have back tracked on their 14 day policy. Refused to refund the renewal even though I don't use the product and didn't ask for it to be renewed. Simply terrible service.

Date of experience: September 12, 2022
Pennsylvania
1 review
0 helpful votes
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I was sent an email saying I was going to be charged for a renewal to which I replied I did not want to renew. Their reply was I had 48 hours before being charged later than that was too late. I received the email one day before my card was charged. This is not an honest way of doing business. They should notify you at least a week in advance.

Date of experience: April 19, 2023

Overview

Keto Cycle has a rating of 2.1 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keto Cycle most frequently mention customer service, credit card and meal plan. Keto Cycle ranks 13th among Diet sites.

service
200
value
196
shipping
100
returns
147
quality
186
This company does not typically respond to reviews
+97