First of all, I did not have a good experience over all with their system.
Second, their subscription for the app renews automatically without giving you a reminder or checking in if you still want to use it or not.
Instead they just charge your the $66 and then when you cancel on the day and ask for a refund, they refuse it, justifying it with their unfair conditions.
And third, their products that they sell, to help along with your Keto Diet, like their Keto Bars, taste awful.
Would not recommend it to anyone, I will now never ever again use them and escalated the case on paypal, to get my $66 back.
After I got paypal involved and wrote a complain letter to the Support, all over sudden I got the full refund, not just 50% as they first told me.
This is what should of happend in the first place, when a customer contacts support within the first 7 days, when an automated payment goes through and things have changed for them. Then a full refund should be given without arguing about it and trying to force unfair payment conditions on the customer.
Since they made after the complain letter an effort to rectify their mistake, I have adjusted my review from 1 to 3 stars. However for me, I am done with this Company.