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Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Great customer service! A few days ago, I bought a bathroom SURFACE MOUNT BODY SPRAY from this site. The product gets delivered to me on time and is remarkably exceptional. I am entirely satisfied with my buying and looking ahead to buy more wonderful products from this site.
Found the exact sink we were looking for at a great price, with fast shipping. Arrived within 1 week of ordering.
Very helpful customer service when I spoke to them on the phone to verify availability etc. Great people to work with. Excellent communication and availability throughout including confirming order arrival. I had a great experience as a result of their customer service which was incredible. Combine that with their excellent pricing, and I will definitely check with kbauthority if I do decide to update the bathroom next.
A couple of days back I ordered a food waste disposer from Kitchen & Bath Authority which I received today. The quality of the disposer is really amazing and its functioning is also very good I am really very satisfied with the product and looking forward to buy some more items from this company soon. 5 stars!
I ordered an item from the website after confirming with a sales associate that the item was in stock and ready to ship. After processing payment, 7 days passed and I received no notification that the item had shipped. I called customer service and was notified that it was on back order. At that time I cancelled the order. 11 days later I checked my credit card and found that I had not been credited for the $2,283.75 I had been charged. I called in and spoke with a customer service rep who stated my card would be credited within 48 hours. 48 hours later, my card had not been credited, so I called customer service and an agent told me it would be credited by Monday or Tuesday (another 5 days later). Why this company struggles with providing a simple credit back when they fail to fulfill an order is beyond me. What mechanism they have in place that prevents their agents from completing a simple credit card transaction leaves me to question the ethics of this business, particularly in light of their misrepresenting the availability of stock from the get go. As I write this, the issue remains unresolved, as I have been on hold with KB Authority for the last 10 minutes listening to hold music.
Nick was very responsive. The first time I placed the order, he informed me that it is on back order with manufacturer but can get me one from another warehouse for $155 more. I declined and went to two other sites. Turned out they all cancelled my order without proactive communication and wasted weeks of my time. I came back to Nick and he got the order processed quickly and delivered on time. Much better service but worth the price
Excellent sales people
Excellent experience from beginning to end. My chat agent was helpful and followed up on my order when I had to put a hold on the purchase and forgot to release the hold. Thank you for a hassle free shopping experience.
Quick and easy
Good overall
What an amazing customer service! 5 stars to your website! Looking forward to buy some more kitchen items from your website.
Item was easy to order and well priced. Shipping was a little slow. Spoke with Samantha about a small issue and she was EXTREMELY helpful. Would gladly do business with your company again.
Great prices on high quality items
There were so many options to choose from that it was a little daunting, plus, I'm extremely cautious in making my decisions; I want to select the perfect product that I'll be most happy with. I wish some of the reviews had been more specific to the items I was purchasing rather than the general shopping experience, BUT everyone starts out gathering info at some point.
Unfortunately some items found at web site were not available once I tried to order. Still waiting for back ordered items.
Just received the bathroom mirror with shelves! It's really looking good and I received my order in the estimated time only. I must say the mirror looks very stylish and now I have got a lot of space to keep all my important products. Thank you Kitchen and Bath Authority for such an amazing product.
Product received in good condition. Customer phone support was polite and effective. Overall good experience.
No hassle. Order correct the first time!
Super easy ordering and intelligent customer service interactions. Deliver was on time and pleasant
It was good except it took 4 tries to actually check out when i hit the checkout button it would empty my cart.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members