Kitchen & Bath Authority has a rating of 4.5 stars from 1,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 298th among Kitchen sites.
All went well. I was able to find the product I wanted, in stock, shipped and delivered as promised. It was installed and looks great. I am very satisfied with my overall experience!
Everything went as smooth as silk from ordering two delivery. I had a rather large crate delivered with exposed cardboard surrounding my shower stall. No dings. No problems.
This is criminal. I was charged and never received the item. I worked with customer service and they would claim to ship and the item would never arrive.
Arrived in good condition in timely manner to the address provided. Would recommend using this company for your bathroom supply needs.
I ordered 2 mirrored medicine cabinets, and they arrived quickly, and very well packed - no chance of breakage in this shipment.
The sinks are fine. I should have done a. It more research as the sinks are a bit smaller than I would have liked. They are fine quality, just small.
Excellent service, competitive pricing and fast delivery. I would definitely use this website for my future remodelling needs.
KBAuthority had exactly what I was looking for at great prices. Will definitely be a return customer!
The product arrived on time and in good condition. However, it did not fit.
The return experience was not pleasant. I had to pay $40 to return and then the re-stocking fee on top of that.
After placing the order, I received an email letting me know I needed to open the box and check to see that the order was not damaged before signing for the package. I waited to hear from the delivery company but nothing. The next day I was at work and came home to the package on my doorstep. No notification, no emails of delivery, nothing. Thank god everything was in tacked and did not need to send it back. Two days later I received a shipping notification but for someone else's order. Hope that persons order went well.
Product arrived in a timely manner and in new condition. Would use this company again.
The sink we ordered was delivered quickly and arrived without issue
I have not received an order placed on 12/5/24 sales order # *******
Placed a phone call and spoke with some one over a week ago. Never heard back.
They confirmed my order quickly and helped me order a faucet that wasn't going to take 6 months to get delivered! Would definitely use them again!
Good experience. Product in stock when not in stock with other vendors
Received my order in a timely fashion. Was well packaged to prevent damage.
I have not installed the base yet but it looks and fills sturdy
I ordered 2 of each item and have only received 1 of each item
Purchased this hoping it would match my other faucet and it's perfect. The shipping was faster than I expected, and the customer service was great!
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1