I ordered a 10$ set of brushes from this site over TWO MONTHS ago. I had to email them and ASK for a Tracking number a few weeks later... when I got it, the status NEVER changed within the two months. Until about a week before the two month mark where it said the customer requested a refund or something along those lines... WHICH I HAD NOT. So I emailed them telling them I had been very patient and would just like a new US tracking number (as I was told once they get to the US they get a new tracking #) and that I had not YET asked for a refund, otherwise I WOULD be asking for a refund in a week if I don't receive a new updated tracking #. They never emailed me back and I gave them over a week to email me back. I now just emailed them asking for a full refund which I highly doubt I will receive. It's even more messed up because two of my friends who live near me ordered the same day as I did (ordered within hours of one another) and THEY DID receive their packages (a month and a half later). 0/10 DO NOT RECOMMEND THIS WEBSITE/COMPANY!
Placed my order in April paid for it it is now July and I still don't have my order 40.00 it's always something with customer support
I ordered before Easter. Today is July 5th and I still have not received my order!
What now? How do I get my money back?
Never received my order and have now moved. Tried to get my money refunded and can't get an answer back from customer service!
I ordered 2 sets of brushes on May of 2020 and I NEVER received the products NOR did I ever got a refund. I wish I could give them a rating below.
Ok so I've been seeing that lady ketki replying saying that they don't sell brushes when I've just bought brushes from Kaycee beauty and well $#*! I've been scammed so wtf do I do now
I ordered my brushes in may and its July now. No brushes no answer no money. This looks like a scam
Answer: They don't answer you back. I have not been contacted in over a month. This company is fake, it's not real and they give you tracking that does not actually show a package at all. DO NOT ORDER
Answer: Yes. You never receive the product you pay for. And you can NOT get a refund or speak to an actual human being.
Kaycee Beauty has a rating of 1.5 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kaycee Beauty most frequently mention tracking number, customer service and makeup brushes. Kaycee Beauty ranks 694th among Cosmetics sites.