Never received my brushes. It has been 5 months now. I emailed repeatedly and I just got the runaround. Now they will not respond. Money is gone and no brushes.
I made an order in May and I still have not received anything, I have also emailed the company several times with no response. Extremely disappointed, don't use this company!
Ordered 4sets of brushes in April, still haven't got, no reply to emails since early June, when tracking, for the last 6? Weeks has not moved from airport in Hangzou? Will not refund
I ordered the brushes in the beginning of May and still not received them. I RECOMMEND 100% to never order from them, it is a scam. The tracking number give no details at all and when asked for more details they have no answer for you. I have asked for a refund 6 times and they have said they cannot do it since my order is still processing. I CANNOT STRESS THIS ENOUGH DO NOT ORDER FROM THEM. If I could do zero stars I would worst customer service EVER.
I have constantly reached out to customer service due to them not having a phone number to contact them for tracking assistance. It's been 6mnths and still have not received my 4 sets of brushes that I ordered. I have sent them about 10 plus emails maybe more for assistance and they just have not been very helpful with my tracking! LIKE WHAT IN THE ACTUAL HELL!
Tried returning a dress that did not fit. They do not have a return policy. They wanted to give me $4.00! Shove it!
Placed an order over a month ago. Tracking number doesnt even work, takes you through to some weird web page when trying to copy order number. Wish a read the reviews first. Such a scam!
I came across a promo kaycee beauty were having on snapchat and decided to place an order. I placed an order since march 2020 and it is November 2020, i am yet to receive the brushes i ordered. I have sent a lot of emails and they keep telling me my order is on the way because it is an international order. They have stopped responding to my emails. DO NOT BUY ANYTHING FROM KAYCEE BEAUTY, THEY ARE CRIMINALS.
No brushes were sent. Simply money taken away, this company should be banned. Emails were simply ignored and no refund.
I ordered 3 sets of brushes during a "sale". I do not understand why they would HEAVILY advertise a sale if they could not meet the demand. I ordered 2 months ago and have not received them.
I ordered 3 different brush set on April 25,2020 and as of today, I still have not received items. I have emailed Kaybee Beauty and the only reply I've gotten back is " I'm Sorry" you should receive your items". I have asked for a refund but they said since the items were shipped they could not give a refund. I get an email today saying that they have a new supplier and that my order will be delivered. Once again I said it's been4 months and if I have not gotten the old order it's lost somewhere and I need a refund or my items shipped express. BUT that was a FLAT NO... I WILL NEVER RECOMMEND THEM TO ANYONE AND NEVER ORDER FROM THEM AGAIN.
I ordered 4 sets of brushes 2 months ago, and still have not received them or a email back. I DO NOT RECOMMEND. & will never purchase from this business again.
Disappointed experience with kaycee beauty wouldn't recommend to anyone. You're better buying in store
Has to be the absolute worst company. Ordered some brushes that never showed up, tried to email several times and got nothing back!
This website is a scam they take your money then don't deliver the items stay away from them if I could give them zero stars I would
That's taking so long but I finally got my brushes and there is no smell. So sucks for the delivery time but good quality btw
I wish I could put 0 stars! Ordered some makeup brushes beginning of May still not received at the end of June! Emailed 3 times and no response from ANY! AVOID AND DO NOT ORDER FROM THIS COMPANY!
I ordered 3 months ago, I emailed 10 times and nothing yet. Please don't waste your money they are scamming people. I will give it 0 star
I placed my order in May and still have not received it. I have emailed multiple times with no response back at all.
Overview
Kaycee Beauty has a rating of 1.5 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kaycee Beauty most frequently mention tracking number, customer service and makeup brushes. Kaycee Beauty ranks 694th among Cosmetics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members