Kaycee Beauty

I am so disgusted at the amount of time this is taking for my products to arrive! 2 months ago I made my order and still no information on where my product is! I no longer even want there trashy product.
I've sent numerous of emails asking for refunds and they just apologise and give me some sort of fake tracking number.
I am disgusted at this customer service if it even is a real thing! I'm convinced this is now a scam. My money was taken from my account very quickly but no products. To say I'm angry doesn't even cut it.
If I could give these money thieving idiots a 0 star I would. They don't deserve 1 star.

Ordered from KayceeBeauty.com on April 27, ordered 4 sets of brushes. Still haven't come. I emailed their "Customer Service" email just to get a generic response of "sorry, what's your tracking & order #?" I give it to them, wait another 2 weeks for nothing, just to email again and get the same response. I have emailed them 3 times now telling them I just want a refund and they don't even acknowledge it. They gave me a USPS tracking # that didn't work and said there was no parcel to track, no information with that #, and I complained about that. Now, magically, 3 days later, they give me an international tracking # (wasn't told it was coming from overseas) and the date that they receive the parcel information was the last day I emailed... about 4 days ago... total crap. I will never order from that site again. I haven't even gotten the product to evaluate and see how good it is. If I ever get it, I will do another review on that.

This business is clearly a fraudulent business. I ordered a set of brushes after seeing an advertisement on Instagram, on the 17th May. I allowed over a three weeks for delivery before I emailed them, due to the pandemic. However I still have not received any brushes nor any communication back after 3 emails! Stay away from this company, they didn't send a confirmation email, the tracking number is fake, the orders do not get sent and you will receive little to zero communication.

Do not buy!

I order a set of make up brushes each for me and my mum. Once ordered I received an email order confirmation, then three weeks later I received an email saying that my order had been shipped. 20 weeks down the line, after many emails (which have not been replied to) I am still waiting! Do not order from this business as they are not legit and just take your money! I would definitely not recommend. I am getting in touch with my bank to get my money back.

It's been 2 months and still no brushes. I ordered 3 sets of brushes. I've sent emails to them, they only sent the tracking that has been the same since day one, my brushes have not moved from that location. I've sent them over 10 email, which I feel they are not even read/care because on one they are asking for my order number, aaaa hello it's on the subject line with my name lol. Very unprofessional. Still have not heard from them or gotten my money back.

I made my purchase back in late April, the website said that I would be receiving my purchase within two weeks. Two weeks came and went and nothing. I emailed them and they sent me a message saying that they were on the way. I checked the tracking number and all it showed was that it was coming from China and then that it had arrived at some airport in USA. By late July I contacted my bank because I figured I would never get my purchase. I was thankfully refunded my money from the bank. I had emailed them several times but never got a reply ever again. I learned my lesson to always review an unknown website in the future before making a purchase. This is a scam company. I rather just go to the mall/stores and make my purchases there.
Wish I didn't have to give them any stars as they don't deserve them.

I ordered brushes from this company weeks ago, and all they have done is change my delivery date. My brushes are not coming in and it is a scam. The brush sets are a rip off because they don't actually come in or get delivered. it is a waste of your money. I researched more reviews and they all say the same thing. Some people even said its been two months and they still have not gotten the brush sets after emailing them and calling them about it. I wish I had seen those reviews before I ordered. Apparently they give fake order numbers as well. waste of money.

Unfortunately you have to rate with stars but this company does not deserve any. I ordered 3 sets of brushes in March and I still haven't received them. I have sent several emails asking where they are and then reply with a fake tracking link. I've asked for a refund several times and they're still ignoring my request. Save yourself faf and order from a legit website because this is just a scam! They will be shortly reported on account of fraud so I suggest everyone does the same so this website gets removed.