business logo of Justfly.com
How would you rate Justfly.com?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
2 helpful votes
Follow shamim l.
Unfollow shamim l.
Send Message
Share Review
Report Review

No option for giving zero or else would have given. Booking can't be cancelled nor changed. They never disclose it while booking.

Date of experience: August 5, 2018
Canada
1 review
0 helpful votes
Follow Jeffrey Z.
Unfollow Jeffrey Z.
Send Message
Share Review
Report Review

Competitive price!
December 8, 2019

Easy and quick. Good site when looking for a cheaper flights. Really satisfied customer here. Definitely would stay on this site again

Date of experience: December 8, 2019
Tennessee
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

Best prices in the air up there!
November 1, 2019

By far the best flight prices I found. And for holiday travel to boot. Will definitely use JustFly again in the future.

Date of experience: November 1, 2019
Indiana
1 review
0 helpful votes
Follow Jason U.
Unfollow Jason U.
Send Message
Share Review
Report Review

Best prices easy to use
November 1, 2019

I've booked my airfare through justfly every time I've flown since I discovered it. They seem to always have the lowest price.

Date of experience: November 1, 2019
Australia
1 review
1 helpful vote
Follow Micheal F.
Unfollow Micheal F.
Send Message
Share Review
Report Review

Decent
February 2, 2019

Not a bad experience, It all worked out in the end. I would say it could use more clear customer service interaction.

Date of experience: February 1, 2019
New York
1 review
0 helpful votes
Follow Ania P.
Unfollow Ania P.
Send Message
Share Review
Report Review

Always use JustFly and I love it.
December 15, 2019

I have been using JustFly for quite a long time. It is so far my favorite website to purchase my flight tickets.

Date of experience: December 15, 2019
Pennsylvania
1 review
0 helpful votes
Follow Brencye R.
Unfollow Brencye R.
Send Message
Share Review
Report Review

Competition
November 6, 2019

Will like to see more competitive rates and all around deals on round trip and one way fares. Overall good customer service.

Date of experience: November 6, 2019
Canada
1 review
0 helpful votes
Follow Jason K.
Unfollow Jason K.
Send Message
Share Review
Report Review

Easy to use and lots of selection
November 6, 2019

Very easy to use and navigate... great prices thanks... they have a good flight selection and flying times work perfect for me.

Date of experience: November 6, 2019
North Carolina
1 review
0 helpful votes
Follow Beverley V.
Unfollow Beverley V.
Send Message
Share Review
Report Review

Great and will use again. Very Easy booking, No waiting, pleasant and helpful people working. Pilot kept us informed of delayed landing.

Date of experience: November 8, 2019
GB
1 review
0 helpful votes
Follow Cameron W.
Unfollow Cameron W.
Send Message
Share Review
Report Review

Great Deals
January 18, 2021

I love using this site! It's so exciting to discover the cheapest deals all in one place, and the services are excellent.

Date of experience: January 16, 2017
Texas
1 review
0 helpful votes
Follow Barbara E.
Unfollow Barbara E.
Send Message
Share Review
Report Review

Fast & easy to use!
May 15, 2017

Checked several sites and these were the best prices I found. Also had great prices on rental cars. A one stop shop!

Date of experience: May 14, 2017
South Carolina
1 review
0 helpful votes
Follow Diana B.
Unfollow Diana B.
Send Message
Share Review
Report Review

Easy
June 24, 2017

Even the Delta website won't let me choose a seat when making the ticket, I will use Justfly.com because they did! Thanks

Date of experience: May 23, 2017
Hong Kong
1 review
0 helpful votes
Follow Olivia R.
Unfollow Olivia R.
Send Message
Share Review
Report Review

Comprehensive and easy to use
May 29, 2017

First time using JustFly and I found it a delight! This survey is annoying, why do I have to write 100 characters?

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
Follow MD M.
Unfollow MD M.
Send Message
Share Review
Report Review

I got the best
June 16, 2017

I visited 5 prominent sites for the last two days and finally purchased from justfly, because it was the cheapest among all

Date of experience: June 16, 2017
Ohio
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Send Message
Share Review
Report Review

Fair
May 31, 2017

Price changed at check out when finishing the transaction, was disappointed think that is bad business, I should of cancelled the ticket.

Date of experience: May 31, 2017
Rhode Island
1 review
0 helpful votes
Follow Carmen B.
Unfollow Carmen B.
Send Message
Share Review
Report Review

Great prices!
February 25, 2020

I had a family emergency and needed to get on a flight ASAP. Thank your for finding me the best prices available.

Date of experience: February 25, 2020
New York
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Send Message
Share Review
Report Review

Quick and Easy
June 17, 2020

Just fly made it incredibly easy to find the flights, times and prices I wanted. Love this site! I would definitely recommend.

Date of experience: June 17, 2020
New York
1 review
0 helpful votes
Follow Wael T.
Unfollow Wael T.
Send Message
Share Review
Report Review

Best price I scored
January 7, 2020

Searching for best prices for two months until I found this amazing website and booked my tickets within 30 minutes. Highly recommended

Date of experience: January 7, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Vernon J.
Unfollow Vernon J.
Send Message
Share Review
Report Review

Well Designed
July 22, 2017

A well designed system! Works great, gives updates, purchase was smooth and trouble free. I used the system to book two flights.

Date of experience: June 20, 2017
Michigan
1 review
0 helpful votes
Follow Peggy V.
Unfollow Peggy V.
Send Message
Share Review
Report Review

My first purchase with JustFly,,,
June 10, 2017

The experience went very smoothly. It didn't take long and I had a ticket for way less that I would have, otherwise...

Date of experience: June 10, 2017

Overview

Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
741
value
700
shipping
311
returns
510
quality
610
+310