business logo of Justfly.com
How would you rate Justfly.com?
grey star
grey star
grey star
grey star
grey star
South Carolina
1 review
0 helpful votes
Follow Yann L.
Unfollow Yann L.
Send Message
Share Review
Report Review

Review
June 10, 2017

They could make it a bit user friendly. At times their seems to be cheaper prices elsewhere. But this site was worth it.

Date of experience: June 10, 2017
Illinois
1 review
0 helpful votes
Follow MariaDelia Y.
Unfollow MariaDelia Y.
Send Message
Share Review
Report Review

Great service and pricing structure
November 20, 2019

I usually book on line but have had to call to make changes, all those who answered my calls were patient and helpful

Date of experience: November 20, 2019
Virginia
1 review
0 helpful votes
Follow Amy P.
Unfollow Amy P.
Send Message
Share Review
Report Review

Buying plane tickets for my brother
June 19, 2017

I was looking for plane tickets for my brother with a small budget. You flight were lower than any competitor. Way to go!

Date of experience: June 19, 2017
Maine
1 review
1 helpful vote
Follow Margaret E.
Unfollow Margaret E.
Send Message
Share Review
Report Review

Justfly searches for you.
February 19, 2018

Justfly found the best price for my flights and I didn't have to spend time doing that or deal with the airline directly.

Date of experience: February 18, 2018
Virginia
1 review
0 helpful votes
Follow Keismyd V.
Unfollow Keismyd V.
Send Message
Share Review
Report Review

Cheap
July 24, 2017

I loved the site because it was cheaper then other booking sites. They are very helpful by showing cheaper prices for different days.

Date of experience: June 22, 2017
Virginia
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Send Message
Share Review
Report Review

End Trip from Papeete, French Polynesia in HLN
November 21, 2019

Everything was very easy and happy to find the cheapest ticket from Honolulu back home. Purchased on line and not a problem. Thanks.

Date of experience: November 21, 2019
New York
1 review
0 helpful votes
Follow Peter C.
Unfollow Peter C.
Send Message
Share Review
Report Review

Incorrect ticket rate
June 28, 2017

Ticket rate was increased by $200+ after submitting the displayed amount on the site. I had to cancel and book for another day

Date of experience: June 28, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Peter,
Thank you for taking the time to review our services. Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but the fare is only locked in once the booking is ticketed.

Kind wishes,
JustFly Team

Maine
1 review
0 helpful votes
Follow Corona R.
Unfollow Corona R.
Send Message
Share Review
Report Review

TOTAL SCUM BAGS!
November 15, 2022

THEY MESSED UP MY FLIGHTS THAT I BOOKED AHEAD IN JUNE (FLIGHT SCHEDULED FOR NOVEMBER - INTERNATIONAL FLIGHT) AND THEN TRIED TO DOUBLE CHARGED MY CREDIT CARD! THIS AGENCY IS A TOTAL SCAM!

Date of experience: October 16, 2022
North Carolina
1 review
0 helpful votes
Follow Brianna A.
Unfollow Brianna A.
Send Message
Share Review
Report Review

Pretty easy experience..
July 3, 2017

Bought a ticket online to WA, it was easy and semi pain less. I haven't left yet but overall so far so good..

Date of experience: July 3, 2017
New York
1 review
0 helpful votes
Follow sandhya k.
Unfollow sandhya k.
Send Message
Share Review
Report Review

Great
June 30, 2017

Prices are very reasonable. It was easy to book tickets. I would recommend this site to all my friends and family. Thank you.

Date of experience: June 30, 2017
Pennsylvania
2 reviews
0 helpful votes
Follow Dionisia M.
Unfollow Dionisia M.
Send Message
Share Review
Report Review

Very nice
June 30, 2017

Everything went well. Now I hope to not have problems when time to fly
Thanks for the great price
Okay let's get this.

Date of experience: June 30, 2017
Minnesota
1 review
0 helpful votes
Follow Harvey O.
Unfollow Harvey O.
Send Message
Share Review
Report Review

Washington
February 2, 2020

You were very swift and referee me to contact the airline with questions, which I did, they quickly acted and situation promptly resolved.

Date of experience: February 2, 2020
District of Columbia
1 review
1 helpful vote
Follow Patricia M.
Unfollow Patricia M.
Send Message
Share Review
Report Review

Great!
May 24, 2017

My overall experience was that the it was quick and efficient, I would use JustFly again! We look forward to our trip.

Date of experience: May 24, 2017
Oregon
1 review
0 helpful votes
Follow Regi Q.
Unfollow Regi Q.
Send Message
Share Review
Report Review

Easy
December 3, 2019

Best price for a 3 week advance ticket over a holiday even. Easy to book and raise response. Sounds far so good.

Date of experience: December 3, 2019
California
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Send Message
Share Review
Report Review

Lowest Price I Could Find
May 23, 2017

I had to book last minute trips two weeks in a row to Anchorage, Alaska and found th best fares on Justfly.com.

Date of experience: May 22, 2017
Kentucky
1 review
0 helpful votes
Follow Miguel L.
Unfollow Miguel L.
Send Message
Share Review
Report Review

Very good
May 22, 2017

I had a good experience and their price is also competitive. Easy booking i will try them again for my next trip

Date of experience: May 20, 2017
Indiana
1 review
0 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Send Message
Share Review
Report Review

Just fly is my go-to site for air travel.
May 17, 2017

Simple to use, fair pricing... I use justfly.com for most of my airline travel bookings. Check it out. You won't be disappointed.

Date of experience: May 17, 2017
Canada
1 review
0 helpful votes
Follow EDISON V.
Unfollow EDISON V.
Send Message
Share Review
Report Review

Excellent Service
July 14, 2017

I searched for a best airline ticket in different places. Justfly site was easy to book and best among all the sites.

Date of experience: July 14, 2017
Florida
1 review
0 helpful votes
Follow Erika S.
Unfollow Erika S.
Send Message
Share Review
Report Review

Always. A great experience!
August 15, 2017

Always a pleasure dealing with this company for any type of travel booking. Very quick and always have the best prices available

Date of experience: July 14, 2017
Canada
1 review
0 helpful votes
Follow Douglas E.
Unfollow Douglas E.
Send Message
Share Review
Report Review

Easy to use and understand
November 1, 2019

I had a good experience, also I'm fairly new to the site, and from earlier experiences, will be using this site regularly.

Date of experience: November 1, 2019

Overview

Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
741
value
700
shipping
311
returns
510
quality
610
+310