Quickly found a flight at the right price range and made the reservation in less than 15 minutes. I'm telling everyone I know about JustFly..
Everything is quick, easy, and painless. It always gives me the best deals for when I want to travel. I will use just fly from now on.
Easy to navigate & input data for selection preferences, my new "go to" website for finding best price flights with times that are convenient!
JustFly.com is my go to website when booking a flight because I can always rely on them to get everything just right for me
Very quick and easy to use. I usually have my daughter go online a do it for me, I did this trip myself
Still not thrilled with itinerary but price is good. Was sent same price and flight choices numerous times prior to choosing my flights.
.. AND it updates pretty darn quick for all the data that is displayed once finished buffering!
Thanks for a pleasant purchase experience.
Justfly is amazing! They always have excellent online deals and daily emails when prices drop! I always refer my friends to use them.
Able to find a flight at a great price and book it in minutes. No hassles! Easier than other internet booking sites. Thanks
Read the fine print on everything... should you be under the impression you are not! Check your invoice carefully because these SOBs will charge you for services that are worthless. Like travel insurance through CSA. Only good for 24 hours at booking... or a BS extended cancelation policy... you will get NOTHING if you attempt to use this garbage. Frontier/Just fly will charge you $99 per ticket per passenger and additional $50.00 should you attempt to file a claim. It gets better. The extended cancelation policy will only be honored AFTER you cancel your flight and all charges are levied... that's IF they opt to honor the policy... Don't bother calling them because you end up at a 3rd world s-hole call center India or Pakistan with a VS rep that stttttutttters through English. Which you can't understand. Then they start the shuffle you around while on hold for 30 minutes hoping you'll go away... Frontier airlines is horrible and will nickel and dine you to death. If the plane ever shows up... Justfky.com and their worthless travel policy sham company CSA Travel Protection are to be avoided at all costs... Once you see your bill and luggage. Costs you will be better off flying a reputable airline (Jet Blue°). Learn from my horrid experience
Justfly is a great site but sometimes waiting to kong can cost you more or you loose out on first few good price.
No service when you are out of the country. They do not respond to emails.
No refunds, and billing is different than quoted.
5 stars fat and easy to use and good prices was looking for a few weeks before finding this site glad I did
They cancelled my return home flight- promised to reimburse me and I haven't heard a WORD. I was on hold for hours- constantly being told to wait with zero resolution. BUYER BEWARE
Hi Jessica,
Thank you for taking the time in reviewing our services. We have gone ahead and reached out to the agent who was handling your case to let him know to reach out to you as there seems to have been a resolution on this.
We apologize for the delay.
Kind wishes,
JustFly Team
Was referred by a friend who regularly travels for work. Loved how easy the site was to navigate, enter details and compare prices.
I booked from justfly and my ticket was ready at blazing speed i recommend anybody to book here for best prices hassle free
Site is very easy to use, even for the technology challenged people like myself. Has multiple flight options. I would recommend this site.
All reps I had spoken with about cancelling and re-booking flights was very helpful and made it easy to move forward doing so.
After you reserve, problems begin. Unless you like your ticket and decide to take it as is. I will never use just fly.
Hi Fred,
Thank you for taking the time in reviewing our services and we apologize to hear you are having issues with your bookings. If you would like for us to have our escalations team look into this, please send us an email at social@justfly.com with your 9 digit reference number and a brief description of the issue so we can have someone look into this for you.
Kind wishes,
JustFly Team
Didn't have to re-enter my search criteria each time. Easy to use and very fast. Results were better than the individual airline rates.
Overview
Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Summerside, PE, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
Thank you for taking the time in reviewing our services. We're so sorry to hear you've had a negative experience with us. We would like to look into this matter for you but we were not able to find your reservation with the reference number you have left. Can you please send us an email at social@justfly.com and someone from our Escalations Team will be able to contact you?
Kind wishes,
JustFly Team