Very easy website. Booking flight simple. Uncomplicated process. Great flight options. Great choices. Friendly customer service. Will use again and again.
Everything went smoothly with the reservation. I had no issue and the the flight options were what I was looking for. Cost were competitive with other searches.
Smooth to use and saved me tons of money! The interface of the software was very user-friendly. The ease of finding the best prices cannot be compared.
I got good flight deals. I had good experience using justfly. Easy booking experience with good rates. I will definitely use this site on my next trip.
Very user friendly and quick booking experience. I needed a ticket and instantly found one that was within a very good price range and date range. Thanks.
Always easy booking through Just Fly! Will always book through this site! I always find the cheapest and most available flights through them. Over every other site... this is the best one!
I booked with Just Fly and my flight was from St. Thomas with a connecting flight to Ft. Lauderdale to Baltimore. I then went on to check my bags and was getting charged over $100.00 for my two bags from St. Thomas to Ft. Lauderdale and then I was being charged again over $100 for my two bags from Ft. Lauderdale to Baltimore. I called the airline and they said it was because my flights through Just Fly were two separate direct flights instead of a connecting flight. I then spent two hours on the phone with Just Fly explaining they made a mistake with my flights and asking them to correct and book a connecting flight. Finally I got a manager and the wonderful manager Dave laughed at me and said that flights are done this way all the time and if I didn't have any bags it wouldn't matter. He was such a condescending jerk and had absolutely no intention of helping me. Obviously I received no help from Just Fly so we were going to have to fly into Ft. Lauderdale and have one hour to go get our bags and recheck them and go through security again and make our next flight...Ridiculous! Thank goodness when we got to the airport in St. Thomas and told them how Just Fly set up our flights the desk told us that how it was set up is illegal and made corrections and set it up properly. I would never recommend booking a flight through Just Fly.
For those who still go to real-life agencies like I used to, go ahead and use Justfly. Its cheap, its free and its got all the things you need to book a flight to wherever you want to go.
Fast and good prices, was a good one.
My experience today was amazing, I did not about Justfly, I believe is new at the same time good because I found good prices.
I've found the lowest prices for flights with JustFly. The site is easy to navigate with good results. JustFly is the only site I use now when I am planning a trip.
It was quick and easy, better than the other sites we tried. The confirmation came real quick, we were very disappointed with other website that said it was confirmed and then cancelled
So far so good. The best price, user friendly website, I will definitely use you again. I will let you know if everything goes smoothly, if not you will hear from me.
The best prices and many choices. Easy to navigate. Choose between cheapest fares, direct flights, and flexibility all on the same page. All airlines and all possibilities.
Fairly simple to use. Daily quotes were nice to keep updated with pricing. Would recommend to a friend for use. However, only showed limited airlines for pricing.
A lot of nice features made picking flights a breeze. Comparing flights and finding deals is an automatic thing, and it certainly saves a lot of hassle compared to doing it manually.
It is easy and affordable. I check rates on a daily basis and they are always the cheapest and it is so simple. I would recommend this service and I travel often!
I first used JustFly to find flight to Japan for my son. It made the process easy. I now use it to find cheapest flights from Atlanta to Houston for cancer therapy.
I use them several times if you use the optional seat selection through them it will cost you for the seats however, this is not mean anything you will still have to by the seats through the airline
I saw negative posts about justfly.com, but like all reviews about anything - there are usually negative reviews. Someone will always complain. So I didn't think about it... but now that I used them, I believe they are a FRAUDULENT company. They canceled my outbound flight without my authorization on a trip to Italy for my brothers wedding. I spent at least 8 hours on the phone with them ( multiple calls). They sound real nice ( although English is hard to understand). But they continually claim it's the airline, and not them, that is changing the flight... finally I went to the airport. The delta airline agent called them and justfly.com even claimed to the delta agent that Delta was the problem, even though I was at the delta airlines counter and they assured me the issue was justfly.com. So we caught them in their lie... Delta agent ended up hanging up on them, apologized and issued a new ticket for me... delta agent was an angel. PLEASE DO NOT BE FOOLED by them. If u look at reviews, u will see this is a consistent pattern.
The promotional emails are a little misleading, and can be overwhelming. However, the website is user friendly and the price offers are very reasonable.
Overview
Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian,
We’re so sorry to hear that you’ve had a negative experience with our customer care team. We will be carefully reviewing the issues that occurred with your booking, and provide the required training to ensure that our team is equipped to handle any situation. We always rely on customer feedback to help improve our services.
Please let us know if you have any further questions or concerns.
Kind wishes,
JustFly Team