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Arizona
1 review
0 helpful votes
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Great price and easy to use site
July 2, 2018

I have never found a less expensive flight to LA. It was half what I was used to paying. I am very happy with justfly.com and definitely recommend it.

Date of experience: July 2, 2018
New Jersey
1 review
0 helpful votes
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Easy to book!
September 1, 2017

Very good fare and easy to book...
I checked many companies before deciding. I surely made the best choice.
I had a good experience! I suggest it to everyone!

Date of experience: September 1, 2017
Canada
1 review
0 helpful votes
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Good price And good service.
December 20, 2019

Convenient quick and easy for booking also had the best price. Recommended site for flight booking. Probably will use the site again if I need to book a flight.

Date of experience: December 20, 2019
California
1 review
4 helpful votes
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Wastage of money and time!. Very unreliable service. Keeps on changing the itinerary without informing and new itinerary doesn't even match the time with connecting airlines.

Date of experience: October 28, 2017
Sarah C. Justfly.com Rep
over a year old

Hi Avdhi,

Thank you for taking the time in reviewing our services. When it comes to schedule changes, these changes come directly from the airline and not JustFly as a travel agency. We do see at this point you have agreed to have the tickets fully refunded due to this change.

We apologize for any inconvenience.

Kind wishes,
JustFly Team

Florida
1 review
0 helpful votes
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European Holiday
June 15, 2017

It was very easy to see the different flight options and prices. Made planning the flight portion of the trip easy. Will definitely use JustFly again.

Date of experience: June 14, 2017
Colorado
1 review
0 helpful votes
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These people are the worst. Everyone that answers the phone are from Egypt and they are all scammers, I have been to their country exactly same as these people. They will scam you, lie to you. They are the worst. DO NOT BUY ANY TICKETS FROM THEM.

Date of experience: July 30, 2023
Hawaii
1 review
0 helpful votes
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I haven't gotten on the flight yet but the purchasing process was easy & simple. Clear confirmation before purchase & after. Cheapest flight I could find.

Date of experience: January 8, 2020
North Carolina
1 review
0 helpful votes
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Appreciative
July 29, 2017

I appreciate your service and am satisfaction in every way. I will use JustFly with all my travel plans and recommend it to all of my friends and family.

Date of experience: June 27, 2017
Florida
1 review
0 helpful votes
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Awesome
June 16, 2017

Always buy from justfly best cheapest flights even last minute booking! Anytime I fly just fly is where I get my flights always happy when booking with you guys!

Date of experience: June 16, 2017
California
1 review
0 helpful votes
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The process was easy, convenient and really fit my schedule! The price was right, too! This isn't the first time I've used justfly.com, and it won't be the last.

Date of experience: July 2, 2017
Kentucky
1 review
0 helpful votes
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Very satisfied
July 8, 2020

It was nice finding this flight tickets, and I highly appreciate the way through which I processed my ticket. And I will be back to get my next ticket.

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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The booking was fairly simple and i got the confirmation email in a little while but the initial advertised prices was $162 but was later asked to pay $196

Date of experience: August 10, 2020
California
2 reviews
2 helpful votes
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I am in utter dismay! This is completely shocking! I thought they were a travel agent, as in they are paid a commission by the airline to book stuff, etc. well guess what, you know that is not all of it because if you cancel a fully refundable ticket they try to charge you almost $300.00 in their own fees! I have it on a recorded line! I told the agent it was being recorded. I was completely upfront that I was recording it and that I was going to report this to everyone because I had so many conversations with these people trying to change the flight and the fees they were charging were so high and they kept telling me they were airline change fees as if the airline was charging them. Finally it came out that the airline fee was only $120 because the ticket was actually cheaper and they were adding an additional $250 if I wanted to change the ticket. No this was a fully refundable ticket so I asked to just get a refund and they tried to charge me $270.00 to get a refund. They charge a lot in fees that are not actually airline fees. They are strictly being collected by their company and I think it's completely dishonest that they represent represent them as airline fees when they're not.

Date of experience: July 8, 2019
New York
1 review
0 helpful votes
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Fly.com
May 23, 2017

Good for last minute travel. Prices reasonable but youvhave to pull trigger fast as pricing changes fast.

Good summary of alternative routes, pricrs and airlines.

Date of experience: May 23, 2017
Texas
1 review
0 helpful votes
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Good business
July 29, 2017

JustFly was able to meet my needs in finding affordable flight tickets. This is my first time purchasing flight tickets and JustFly made it easy for me. I also recommended JustFly to my sister.

Date of experience: July 29, 2017
Oregon
1 review
0 helpful votes
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It was quick and painless. I like that.

One hundred characters seems like too much when I am just trying to leave a review as quick and painless as my ticket buying experience was...

Date of experience: July 20, 2017
Spain
1 review
0 helpful votes
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Great flight finder
November 19, 2019

I have now used JustFly multiple times for both international and national flights. It's easy to see all your options and customize the flights you want. Its the easiest site I have used yet!

Date of experience: November 19, 2019
Texas
1 review
0 helpful votes
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Love Justfly
January 10, 2020

I made a last minute booking to travel with my whole family and the prices were great. I booked and within a couple of minutes, I had my itinerary and was ready to go!

Date of experience: January 10, 2020
Michigan
2 reviews
0 helpful votes
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It was easy to click through your site and get our tickets. We decided to go to a wedding on the west coast and on a tight budget. Found some great tickets through justfly.

Date of experience: June 26, 2017
Florida
1 review
0 helpful votes
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I LIKE IT
September 1, 2018

It is the best web site to find the best offer, when I am go to travel to my country always I booking for this amazing web site, I recommend justfly to my friends and parents, thanks for your help. JUSTFLY 5 STAR ALL THE TIME.

Date of experience: September 1, 2018

Overview

Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
741
value
700
shipping
311
returns
510
quality
610
+310