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Mexico
2 reviews
1 helpful vote
Follow Kamela K.
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Justfly got me where I needed to go
January 14, 2020

I was booked on a flight, which got cancelled in SFO. Flights were booking fast, so I got a seat on justfly.com. I'll get in about 13 hours later than planned, but I'll get there.

Date of experience: January 11, 2020
Georgia
1 review
0 helpful votes
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2017 Summer Fun
July 18, 2017

Very easy to book with justfly
The prices are very good and you
Get your confirmation quickly.
Will book again with justfly and tell my friends to
Give them a look next time they book

Date of experience: June 16, 2017
Canada
1 review
1 helpful vote
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Sure success
December 14, 2016

I live and swear by JustFly. They never messed up my trips once, I always trust them for all my travel needs, excellent and consistent all this time, I recommend them for a surefire trip.

Date of experience: December 13, 2016
New Jersey
1 review
0 helpful votes
Follow Aroja A.
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Never ever use just fly, never answer the phone when you need help. If you need refund you will be ripped. JustFly simply looting your money when you request refund.

Date of experience: February 13, 2024

JustFly are looters
November 9, 2023
Previous review

I went through an emergency heart surgery a week before the my departure. Due to Doctor recommendation I informed Just JustFly to cancel my 4 tickets and refund my money. They deduct $520.00 per passenger, I lost $2080 in this cancellation. JustFly is playing advantage of customers emergency situations. JustFly are looters. Never ever use them

Date of experience: November 2, 2023
Virginia
1 review
0 helpful votes
Follow Grover M.
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I was loking to buy an air fare to Bolivia the price was $850 with 6 hours in PANAMA, they offer another air fare with one hour in Panama for $ 2,600 Wich I refused (too much), they still charge me $2,600.00, no refund was ever made, more than two years.

Date of experience: January 31, 2023
District of Columbia
1 review
0 helpful votes
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I USED JUSTFLY TO BOOK MY TRIP. THE AIRLINE CANCELED MY TICKET AND JUST FLY HAS REFUSED TO REACH OUT TO DISCUSS MY REFUND OR FLIGHT CREDIT. I HAVE BEEN TRYING TO CONTACT THEM FOR ALMOST A MONTH NOW. THE AUTOMATED CHAT FEATURE IS NOT EFFICIENT AND THE DISREGARD FOR CUSTOMERS IS PATHETIC. I NEED MY MONEY?

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Flying made easy
May 18, 2017

I went to the web site looking for alternative dates, times, etc and wanted to compare convenience. I found just the right flights, at good times and it was easy to purchase.

Date of experience: May 18, 2017
California
1 review
0 helpful votes
Follow Alex D.
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Great deals and easy as one two three.
December 2, 2019

There are many sites and I was satisfied with my results. The updates with the flights kept me alert with any changes. I will be recommending JustFly to my friends and family

Date of experience: December 2, 2019
Canada
1 review
0 helpful votes
Follow Mohamed M.
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Got a good deal
May 25, 2020

Was worried about finding a flight for awhile and was happy to get one at the last second for a lower rate than other sites great easy to use page and happy with with the service thanks!

Date of experience: May 25, 2020
Canada
1 review
2 helpful votes
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Worst service ever
June 14, 2018

I have spent countless hours on the phone and have gotten no where. Being on hold and being transfered all over the place. Please save your money and go with someone else

Date of experience: June 14, 2018
Louisiana
1 review
0 helpful votes
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Easy.
November 1, 2019

Due to my car breaking down
I thought I would have to cancel my vacation. Last minute deal helped me make my trip to Virginia. I will check this site first everytime.

Date of experience: November 1, 2019
Michigan
1 review
0 helpful votes
Follow Katherine S.
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Easy!
May 15, 2017

Booking with JustFly.com was quick and easy! Best prices I found, and I looked around. My confirmation from the airline I am flying was in my inbox in a matter of minutes!

Date of experience: May 12, 2017
New Jersey
1 review
0 helpful votes
Follow Shawntay D.
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Just the right price all The time!
August 21, 2017

Love this site. I know I can save always when I book!. I dont ever have any troubles with my tickets at all. This site is the best booking site for flights.

Date of experience: July 20, 2017
Texas
1 review
1 helpful vote
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Change within 4hrs is not good
May 30, 2017

Last time I booked the ticket and want to change, they charged me extra money. For loyal customer, they have to have favorite policy. Otherwise, why I have to book through Justfly?

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
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Never book with Justfly!
October 12, 2021

Booked a flight that was changed not by a few hours but by 2 days. Cancelled my flight. Never got refund. Nobody to speak with. The most horrible experience. Never! Never! Never!

Date of experience: October 12, 2021
North Carolina
1 review
0 helpful votes
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Great experience
July 28, 2017

Booking was very easy. When I called customer support to clarify something the rep was very helpful and wanted to book the reservation for me. I declined because I needed more time.

Date of experience: June 26, 2017
Nebraska
1 review
0 helpful votes
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Great
July 9, 2017

Booking was as easy as 1 2 3. I got the lowest price that was available on the internet. I will always come back to this site to do my flight booking.

Date of experience: July 9, 2017
Oregon
1 review
0 helpful votes
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Best options for tickets not available anywhere
January 30, 2020

I was able to find tickets for a steal. My friend recommended this site and I found tickets for less than half the price I was going to book from other sites

Date of experience: January 30, 2020
Connecticut
1 review
0 helpful votes
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This company had a flight from dominican republic to do a layover in panama and then to el salvador and it happen to be a scam they knew it was a 19 hours layover which is wrong because this country will not allowed you to be there more than 12 hours without a visa. So i purchased and they didnt retunr my money
They are charging me a fee from the frying company a fee from the agency and a fee for canceling. No one answers if you call copa air directly this is a big scam too they will not help you with nything and they dont care no custumer services no one is good at all.

Date of experience: February 6, 2023
Texas
1 review
0 helpful votes
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To the point
July 18, 2017

Positive experience, Easy and able to combine desire flight departures. United airlines should offer the basic on luggage like the other airlines, one small luggage and one personal item.

Date of experience: July 18, 2017

Overview

Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 174th among Discount Travel sites.

service
741
value
700
shipping
311
returns
510
quality
610
+310