JustFly surprisingly gave us a small credit to the purchase of our flight, which was already heavily discounted from the price quoted on other travel sites.
I would give negative star. I have had the worst experience with this company.The flight was cancelled one month ago and JustFly should of notified me.
Accidentally booked the wrong location. Called support to refund the ticket after I bought it 25 min ago, and got a $75 dollars per passenger cancellation fee. Ridiculous. Never using just fly again.
I liked the site layout. Very easy to navigate. Extra fees were annoying though... maybe show prices in a range so you can see what the end cost will be before selecting a flight?
Best price and very easy to use i would highly recommend. My sister took another flight seventy miles away. She said it was cheaper but I saved almost 100 dollars flying out of our local airport.
Will use again in the near future. Appreciate the price alerts. Intend to tell friends and family about this site thank you very much for a pleasant experience
To be able to buy a ticket at short notice for the price I did was beyond relief. While every other site was offering 2 - 3 times more, Just Fly came in extremely cheaper!
I have never used this site before, but will definately use it again. The website was easy to navigate. The charges appeared correctly on my billing statement.
First-time user and will defiantly use again. I don't fly often but after looking at other sites this seemed to have the cheapest and easiest way of selection for me.
Can't understand. Limited English and understanding from the Rep. Not willing to negotiate to gain business. Have child that just turned 2 a few months ago and was told there would be no negotiation.
Hi David,
Your files show that no phone calls were made to us. Could you email us more details via social@justfly.com so that we can better understand the situation?
Thank you!
JustFly Team
I've booked all my flights with JustFly.com and not once did I experience a cancelled flight, a dropped call or rude customer service. Kudos to the people working here for keeping up the good work!
Very user friendly site with great prices! Would definitely recommend to a friend. Found cheap flights to LA. We will be using JustFly for our next purchase!
Great accessibility, prices, and searching. Love the convenience of receiving price alerts with lowest fares. Makes life simpler during all this craziness in the world.
I haven't come across any issues with Airlines and journey. Even Justfly has third party consumer. I did not face the difference. Overall its very satisfying.
Everything at Just Fly was seamless. They have some of the best rates and their customer service team was there to assist us with our rescheduled flight from Florida.
Got a cheap flight. Happy with that. Customer service seemed nice. Will use again in the future, and it would be awesome if they could work some discounts in for teachers or public sector workers!
I was able to get the cheapest price for my trip. Unlike other sites, Justfly didn't increase prices because of your frequent search on their site. Good site, Great service.
#Justfly
Only took few mins to do plus reasonable I like the email alerts on price drops was very satisfied have used justfly before plus referred others also pleased
Had a good experience purchasing - quick and easy to enter information. My concern just comes from not hearing about or being familiar with this site so I'm worried if this is a legit ticket?
Hi Angela,
Thank you for giving us a shot! JustFly has been selling flights with over 150 international airlines for almost 3 years! We're very dedicated to making sure our customers get the best from us so if ever you need help with something, please feel free to reach out via email at social@justfly.com.
Cheers and have a lovely trip!
JustFly Team
My experience on JustFly has always been great! Affordable prices and takes less than 5 minutes to book. Can't really beat this website so thank you for everything that you do.
Overview
Justfly.com has a rating of 2.2 stars from 6,164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 174th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good day,
Thank you for your message and feedback.
We will be carefully reviewing the issues that occurred with your booking and provide the required training to ensure that our team is equipped to handle any situation; we always rely on customer feedback to help improve our services.
We apologize for any inconvenience you may have experienced.
Kind Regards,
JustFly Team