Overall excellent airlines and prices to choose from best deals out their hands down no competition with other web sites I always tell friends and family about how amazing just fly is.
Booked and cancelled within 45 min, no clarity on cancellation fees in itinerary or during online cancellation. Ended up paying $300. Justfly is a scam!
Everything worked well and there were no issues. Sites a little clunky though. Hopefully
You guys can make it more modern and easy to use. Did I hit one hundred characters yet?
Worst expiration ever! Horrible customer service! Nobody gives a damn once you pay! Didn't get what we payed for! STAY Away from scammers this site, there are better places to book you flight.
Very easy to complete transaction. Direct link from Kayak and all search fields were populated. Used this service before and had positive experience. Will recommend.
They double charge you for flights and also have hidden charges that you don't know about until your card is charged... DO NOT GO THROUGH THESE GUYS! STILL FIGHTING TO GET MY MONEY BACK. Justfly... you suck
It's nice to see a travel agency who doesn't eat up your time and budget. Most of my flights I book here since it is very convenient and fast. No more driving down town and waiting in line for me.
They still haven't processed my refund. NEVER use this company. Worst travel agency ever. I have spent hours on the phone sending them all the documentation.
I bought Premium Flex tickets because they are fully refundable. The airline confirmed this, but JustFly later refused a refund! A very dishonest operation.
This company scamed me. On December 13 2022, I booked a flight with them and they told me the price I booked was past and they wanted to charge me more which I declined. Oh my God it was back and forth with them on phone calls. I have never been frustrated like that in my life. Eventually I have to book another flight. They never refunded a penny to me. I lost $1421.75. My credit card company said they could not dispute the transaction because I did not have evidence since all our dealings were phone calls. Their customer respondants are all liars and scamers. One name I remember was Jaezy *******851. Watchout for these numbers *******855, *******313, Please DO NOT TRY TO BOOK WITH JUSTFLY.COM if you want your peace of mind. They are scammers.
No complaints. Easily accessible, fast & above all... great price. Will use again! Very pleased with how quickly the transaction went through & a quick confirmation of booking via email.
Justfly not only provides fast and efficient service, but is able to obtain better online rates, even at the last minute with familiar airlines... and out of a city without the best flights!
These gangsters overcharged me by 33%. My attempt to resolve the problem went nowhere. There is nothing to say except do not use them. Work directly with an airline.
I am not able to recollect which journey related rating, so it would be better if you can mention a brief information regarding the survey. Thank you.
Very easy site to use. It gives you a lot of choices... times... airports and airlines. I like that you see both flights at the same time, not just arrival but departure too.
I've used many different booking sites over the years, and Just Fly usually wins! The customer service is great as well, though sometimes they have very broken English and are hard to understand.
Easy fast and clear. Made booking so much easier with no hassle. Most options were not automatically selected for you so it was convenient to select what I preferred before confirming my booking.
I have booked that last few flights with Justfly, for my family and a friend. The best prices, no extra fees, great customer service! They are my first go-to when researching travel!
Just Fly always has great prices, a variety of flight choices, and it is so easy to book! They are always my first choice in searching for deals and I rarely end up booking with anyone else.
Found the site by chance. The rates are super competitive It was no trouble at all. Easy access, as one, two, three. Am planning on flying more often using Justfly.
Overview
Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 174th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members