It is a good store with good customer service. I loved the dress, mistakes can happen in everything, unfortunately, the seam of the dress on one side has loose threads and it was not finished correctly, so I had to return the garment, the whole change process was done without problems and quickly.
Unique reasonable clothing and accessories. The items were shipped within the reasonable amount of time. Fashion Now offers a wide variety of clothing. Their sales are great! A company Taht I will definitely order from again. A++++ site that is easy to navigate with excellent descriptions.
Had a little trouble checking out. I like your product selection and prices. The earrings arrived broken but was able to glue them. Wish you would use cotton on your t-shirts but still a good value. One top was too large. Size is a little difficult to determine but overall a good experience.
Had a little trouble checking out. I like your product selection and prices.
1st order: fabric said "sweatshirt" was in fact French terry. Ad photo enhanced, and design shown larger than in fact. 2nd order: sleeves and body of shirt different dye lots. Large stars shown on outside sleeves at level of center front design, in fact were placed under, in armpit. Looks really stupid. Wanna return? You get to pay shipping to china, and then they give you 15% of price (less shipping). In 1st case that is $3.00. For item total cost paid w/shipping... $38.00. Hubby "buyer beware".
It's Friday night at 7pm and I finally remembered to email my inquiry to this online clothing page without imagining that someone would respond so quickly. Answered all my questions! It is always a pleasure to buy with this boutique :)
The people who work there are not only understanding and friendly, but also very helpful on the internet. They have some cute outfits that are just my style! I never regret my purchases from them. They have some really modern and trendy outfits for SO CHEAP. Thanks for the prompt service. Great job
Ordered a coat and can't get a response do too the email being over full and Paid for expedited shipping and still never gotten it and can't get info on it will be contacting my credit card company and filing fraud charges. Can't call due too being oversees so I should have looked for online reviews before purchasing
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
I purchased the Black & Pink Dress - they are cheap and nasty.
The Pink dress has a Red pen mark right in the middle at the front of the dress - not happy, so even if it was wearable you wouldn't be able to. The material is like what they make cheap bed sheets out of, material is so thin you can see through both dresses, so it doesn't matter what colour you choose. It's obvious that they are doing knock offs that's ok but their product isn't up to standard. Was hoping for a couple of cute dresses for xmas :( didn't happen.
Honestly the only thing that was satisfactory with my order was the delivery time.
Your feedback is so important to us and we will do every effort to provide better products and services.
The measurements were way to big the dress was at least 18 inches too long and I am 5"4 which is average height.
I usually wear a L/XL and I took the dress out of the package and my daughter said "My 600lb life" it was a massive XL about a size 24 I guess.
We laughed for so long. Don't bother it says free returns yeah, for them. But, they did offer me 15% back, lol.
Anyway, I will have to donate the dress and take the loss, but will never order from them again.
Ticked off in Toronto
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
This is a very easy site to navigate. It offers a wide variety of quality clothing at very competitive prices and postage is always fast. Best of all, I like the regular free delivery offer. Recently, not only did I receive free delivery, but I also received an additional 10% off on heavily discounted prices. The first time I go to the site, I have recommended it to all my friends.
Took a long time. Got what I ordered, and for the prices, was satisfied…. One item had a feature not shown in pic or described…. Don't even know what it's supposed to be…. For the most part, I was pleased…
Good experience shopping. Item didn't look like picture once I received. To ship it back, it would have cost half the purchase and original shipping price. Probably would not purchase again. Company gave me 10% back. Will never wear the item.
Fun. The size guide is helpful also. My order for all items was 3xlarge and yet at least 5 of the items came in size S. 2 of the tops I gave to family members as an extra Christmas gift. However the lovely new clothes that I can't wear leave me very sad really.
Always happy! I usually don't go out of my way to write reviews, but every time I place an order from this website, I am impressed by their professionalism. I place an order, get a shipping email, and usually get it within a couple of weeks. Well packed and I have always been happy with the item. Thanks for restoring my faith in online shopping :) I highly recommend it!
Incredible customer service The customer service was outstanding. Your dedication to quality makes me want to keep shopping at this online boutique! The range of dresses is impressive. I had the best experience with my order, I will be eternally trusted.
I like the service, it was fast and easy to use. I haven't seen the shirts yet, since they were sent to my sister's address. She received them, she is impressed, they liked her a lot, she will also buy here.
Disappointing quality, had to pay for return to China after 5 months the parcel was returned to me with no explanation, still waiting for a reply to my request to refund postage. Don't know what to do now - very unwilling to try posting to China again, do not touch this company, wish I had read the reviews first.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
Incredible customer service. The customer service was outstanding. Your dedication to quality makes me want to keep shopping at this online boutique! The range of dresses is impressive. I had the best experience with my order, I will be eternally trusted.
Easy process, but costly shipping.
After receiving the clothes, which took two weeks for the arrival, I will not order anymore. The material of the clothes was very cheap. The pictures from the website look better than what they really are.
The dress had hems sewn and was sewn very roughly. The material and pattern did not fit description. There was NO mention of the amount being in American dollars cost me much more than what the invoice stated. That is unethical.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for shipping issue, We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@JustFashionNow.com or by chat online.
JustFashionNow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
We had trouble with jumpers we purchased and sent them to cart, when we finally went to cart they weren't there and we could not find them again
Overview
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Rayleigh, Essex, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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