The choice of garments and accessories is delightfully varied and extensive. The website is easy to navigate, the shopping cart works effectively and the transaction of monies is clear and secure. Arrival of the items was accompanied with several emails advising the latest point of delivery and these were most welcome. A subsequent inquiry back to JustFashionNow was quickly acknowledged and promptly answered with a good resolution. Thank you!
It's difficult to follow the receipt and return procedure. The shipment comes piece meal and then if you want to return something the return information that is sent through email isn't the completee purchase order. It's really difficult to understand what I'm returning and if there is an alternate size of an item.
It was going great until i got to checkout. I had to try to enter my information 4 or 5 times because the system wouldn't allow me to enter ant information
I wish the photographer was the tailor of the clothes you announced! They ara in real life horrible and cheap! I wish to return them because they don't look the same as in the pictures.
Please let me know who I can return them and fat a refound. I am very, very dissatisfied.
I saw beautiful summer shoes on the website and was very impressed. I was about to go to my cart and pay when I decided to check the reviews. Lo and behold most of them are horrible. I feel so bad for all the people that got scammed but I am glad that because of the reviews of the victims, I avoided being another one. I hope that more people read the reviews and do not fall for this shady company.
What I got was not what I expected. The material was a cotton blend on all the shirts and dress, not at all what I thought I was going to get. The dress was the biggest disappointment. Heavy not breathable at all, and the color wasn't the vibrant color displayed in the ad. And it much longer than I anticipated.
I was offered 15% of the purchase price to use to have the dress altered a whopping $2.38 hardly enough to cover the cost of a good seamstress. I should have never ordered from Just fashion now. But I thought maybe they would be different from an other company I had the same experience with years ago, so shame on me.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
So far So good, I'll know More once my order arrives
This was my first time buying from JustFashionNow. I ordered 13 tops, and to my amazement every item was true-to-size, and the quality was good. I shop a lot, and most places nowadays do not have the same quality yet are costly. Will shop from JustFashionNow again.
It was difficult to search for specific items without having to go to the particular category (e.g., tops) then going through again page by page. For instance, when I inputted in the search bar the exact name (as in your listing) for a top, it gave me dresses. I had time today, so I fought through it and was able to get enough for my first-time order.
I was looking to buy two dresses and a bag, I ordered it about 2 weeks ago here and got my dresses and a bag today and I love them. It fits perfect. Thanks for the correct size :) I couldn't be more satisfied. Thank you very much to this website, I will definitely use it again!
This is the worst site I have encountered.
Ordered 3 "linen" dresses May 18th. Received them June 7th. Very poor delivery service.
Also, when opening the sealed packages, the dresses felt damp, moist. So disgusting that I didn't even want to try them on.
When will I remember: You get what you pay for.
Now I am going through a lengthy process just to get my money back, and I will still have to pay to ship the stuff back. I may just cut my losses and donate them.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
As far as shopping goes it was great! I was disappointed that it did not fit. 2X is what all my clothes are and this was not a 2X, it was really tight in sleeves and across bust line. I am also not happy about return policy.
The material was synthetic, not nice on your skin. It was not embroidered, but printed. The cut was wrong: too deep in the decollete, too large in the shoulders, too tight at the waist, too long too. The long back was white, looked like a pyjama top. Look and feel very cheap. I can't wear that.
Of course the price was low.
To send it back would have added another $13, I was offered $2 to keep it.
I suggested $12, too high, they finally gave me $4, how great of them!
All in all, you will end up a loser, and they, winners. You are warned.
Don't trust the pics.
I won't make that mistake again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
It's ok, price keeps fluctuating... I hope the size is correct and the product is of high quality
Love the comfortable stretch. Couldn't get the zipper undone. However, I was able to slip the dress over my head due to the size of the scoop neckline Delivery took longer than expected. All in all pleased with the dress.
Great! Sure beats having to leave the house, spend time travelling to store to find what you're looking for and then trying it on.
Plenty of options in the various categories to choose from.
Thank you!
Having a degree in fashion I am appalled at not only the quality of the very sheer fabric (resembled Hospital gowns) but the finish, in particular, the hideously applied overlocking which, in this state, should be reserved for hidden parts of the garment, not the hem. The pricing is moderate for a scimpy summer dress! I could easily have paid this in a high Street store & have a better finish.
Your feedback is so important to us and we will do every effort to provide better products and services.
I ordered my boots on November 1 and received them on the 15th. They were in excellent condition, fitted well, and packaged carefully. When I first ordered them on this website, I made a mistake and had to send an email to customer service, and they were very nice and helpful.
I have in my closet a large part of the clothes of this online boutiue, belts, blouses, pants, and I love them all, they are my style, the belts are made of leatherette, that is important since, I am vegan
The dresses look beautiful and stylish in your advertisements. They're poor quality, however, I shouldn't have expected that much for the price. What upset me the most: one dress had a floral pattern on the lower part of the dress. However, it was only the front of the dress. The back was just one solid color. That makes the dress just look really cheap. If you showed the back of the dresses on your site, as well as the front, I would never have ordered the dress.
The sizes were not standardized, even when matched with the same measurements one top was an XL and another was a 3X (and the 3X was too small). The shoes were of low quality and bent in the middle. I tried to return several items and did get the mailing label from you, but the cost to return the items was to China so it was prohibitively expensive and I will just donate the clothes and shoes to a charity. Given that I cannot trust the sizing and returns are impossible, I will not be shopping with your company again.
Lovely merchandise, easy to order and check out
Terrible, I just want to return my shoes. Cheap quality, total scam. I can't get anyone to return my emails and no other way to contact them. UGHHH I wish I would have read the reviews before placing my order.
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I am so in love with my new dress that I bought here! The size chart is perfect and I couldn't be happier with my purchase.
The quality is amazing and I couldn't speak more highly of it,
My order arrived in a few days! Now i will buy.
It is quite cheap and always of great quality. Shipping is great too! All the products that I have bought have a 100% perfect quality. However, what I like the most are the sales. XDDD Seriously though, the clothing styles are the best, and the accessories and jewelry really work! :)
I wouldn't even give this site 1 star!
STAY OFF THIS SITE. I ordered about 8 items and not ONE of them fit plus it took about a month to get the order. The sizes are all screwed up.
If you want to retrun anything it will cost an arm and a leg because they ship from China. So if you buy something you're stuck with it.
I will never order from here again.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Dear ,In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality.