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JustFashionNow

How would you rate JustFashionNow?
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Iowa
1 review
0 helpful votes
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I Love the Unique Clothes
January 2, 2022

This is my first purchase. I fell in love with a jacket, and so I ordered it in a 3X, the size I normally would wear. I was thrilled to get it, but after trying it on, it was just way too small. I contacted the company and asked if I could exchange it, and I was told the 3X was as large as it came. Instead of the hassle of returning it they offered me a 25% compensation, which really would have paid for the postage to return it, that's all. I am keeping the jacket in hopes I can find someone who will want it.

Date of experience: January 2, 2022
Virginia
1 review
0 helpful votes
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Happy
May 13, 2021
Updated review

Love the look of items, just hope they fit. I went by the sizing chart
Got everything I ordered on time. Loved it all. Fits great I will be shopping for more THANK-YOU
I do wish you had more cotton shirts and all; I like what I got, but not really crazy about the silky blend---But this was nice

Date of experience: May 13, 2021

Love the look of items, just hope they fit
May 12, 2021
Previous review

Love the look of items, just hope they fit. I went by the sizing chart

Date of experience: April 12, 2021
South Carolina
2 reviews
0 helpful votes
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First Impressions
April 3, 2021
Updated review

The printed shirt is decently constructed and I love the look of Monet's colors on it. On the other hand, the peach, front-pleated shirt is a peachy-pink, while the trim is a true pink. They don't match and don't belong together. The stitching of trim to shirt is poorly done.

Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Your items are very pretty and unique
March 13, 2021
Previous review

Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.

Date of experience: March 13, 2021
New Jersey
1 review
0 helpful votes
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Poor quality merchandise
September 12, 2022
Updated review

Received item I never ordered and was never charged for, though company insisted that was not the case. When I wanted to return it, I was told they had to go back to China, and since that would be so expensive, I was offered a 15% refund. Since I had paid nothing, I said to forget it. Items I did order were what I ordered but were not very good quality. Since I had paid so little, I didn't really care, but I would not order from you again.

Date of experience: August 13, 2022

Easy to shop
July 14, 2022
Previous review

Easy to shop - just too many choices!

Date of experience: July 14, 2022
Germany
1 review
0 helpful votes
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Variety of clothes
October 13, 2020

The variety of clothes that this website buys is excellent, the quality too. It was good to try new clothes that we wouldn't have bought otherwise. I will continue to order with this wonderful website.

Date of experience: October 13, 2020
Georgia
1 review
0 helpful votes
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Hit and miss
April 17, 2022

JUSTFASHIONNOW made ordering easy and the products were here in a timely manner. I ordered five dresses and two fit. Sizes are little unpredictable. I was okay with the look of most of dresses. Hard to exchange because the are in China. Choose wisely.

Date of experience: April 17, 2022
GB
1 review
2 helpful votes
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I bought a jacket, size 5xxxx. I bought it large so it would be baggy. I cannot get it on, its no where near the size they promised.

I used paypal to pay for it as i believed that if the firm had a paypal account, they would be a legitimate business,

I complained to the firm who want me to pay postage and customs back to china (£16) or accept the £20% they are offering. The jacket was £16 plus £4
Postage... i can see that they want me, to pay for their shoddy work, or error. If they cannot abide by uk trading laws, then they have no business to be advertising in the uk and they should not be further endorsed by pay pal.

I have opened up a pay pal complaint. Suggest everyone else does this if you paid using paypal

Date of experience: September 23, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

France
1 review
0 helpful votes
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Shipping was, of course, fast (in the midst of a pandemic) and the dress fit me like a glove! I'm small in size and the models are fabulously curved, so I was worried that even the XS size wouldn't give me the sagging look I wanted (seeing as the model was size S!)! It was my biggest concern. Turns out it fit! It fits very well! I was so surprised that I kept my mouth open the whole time! I'm rambling, but I'm so happy! I am very happy with my first order and will definitely do so in the future! Thank you very much to the team of this boutique!

Date of experience: June 18, 2020
Canada
1 review
0 helpful votes
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A few hiccups, every time i wanted to add an item or view my existing items in my cart my cart showed that it was empty unless I added a second of the same item in it. It was very confusing. I also wanted to put this order with the Klarna feature but I couldn't find out how to do this so I had to buy everything in one lump sum. The clothes is as always amazing and the price is also very great. Can't wait for them to arrive so I can wear them.

Date of experience: June 30, 2023
Canada
1 review
0 helpful votes
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Not happy
May 13, 2021
Updated review

As i suspected i only like one top that i ordered. Unfortunately, the material is not to my liking especially the white dress i ordered... its seethrough so i won't be wearing it. Pretty disappointing!

Date of experience: May 13, 2021

This is my first time ordering so i hope everything...
April 12, 2021
Previous review

This is my first time ordering so i hope everything fits!

Date of experience: April 12, 2021
Israel
1 review
4 helpful votes
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We ordered items from JustFashionNow. We received a notice after a few weeks that there was a delay and the items would be sent within 8 business days by express mail. They were not sent after 8 business days and we requested a refund. A week after we requested a refund they sent the items (not by express mail) which no longer were in season. They told us we no longer can cancel the order since it was already shipped. They are a scam and inefficient.

Date of experience: August 10, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Virginia
1 review
0 helpful votes
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Did not receive my items
July 24, 2023
Updated review

My experience not pleasant and I will NOT order anything else from the company. I sent two emails that were unanswered until I had an investigation into getting a refund. The one pair of shoes I ordered did not fit correctly and I ordered the correct size. I did not want to go through the hassle of sending them back if I couldn't even get a response back from the items I paid for and did not receive.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,
We understand that you may be concerned about the status of your return request; however, after reviewing our records, we could not find any record of a return request or email submitted by you.

We value our customers' satisfaction and strive to answer all inquiries and requests promptly, so if you have not yet made a return request, we encourage you to send us an email or contact our live chat for assistance.
For return policies and guidelines, you can check this link:https://www.justfashionnow.com/information/returns

Our team is here to assist you throughout the entire return process, and we are committed to providing timely and effective support to all of our customers. We will be happy to provide additional assistance to ensure that your needs are met.

If you have any further questions or concerns, please do not hesitate to contact us via email support@justfashionnow.com. Our customer service team is always here to help.

Best regard,
Kary
JUSTFASHIONNOW


So far, the experience has been pleasant, I will be...
May 22, 2023
Previous review

So far, the experience has been pleasant, I will be certain once I received the merchandise and the quality of my items.

Date of experience: May 22, 2023
Ohio
1 review
0 helpful votes
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Amazed at the LOOK!
April 6, 2023

I couldn't wait to visit the JFN website to see what may be available for my shopping experience because I needed to find something perfect for a wedding and Sunday services as well. I ordered a very cute dress that I thought would suit various occasions. The delivery took weeks, but the dress finally arrived. The size was way too small and I knew the measurements must be for a junior sized young lady. How disappointed I was and realized their would be no point in trying to reorder or find something else. I read the reviews and wish the craftmenship of the clothing was a little more up to standards. Thank you for your time. I'll recommend JFN to others who prefer a smaller fit.

Date of experience: April 6, 2023
Tennessee
4 reviews
1 helpful vote
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First Time Shopper
June 18, 2021
Updated review

This site is very appealing to women, as there is a large selection of beautiful clothing and accessories. However, the sizing is not very accurate. On each item, I checked the sizing box, to confirm that the items I chose would fit me as I like. However, I was disappointed that almost all of the items were uncomfortably small around the shoulders and especially the bustline. Live and learn!

Date of experience: June 18, 2021

Nice selection of womens' clothing!
May 19, 2021
Previous review

Nice selection of womens' clothing! Hope my order arrives soon!

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Having some trouble returning the items that didn't fit well
July 15, 2022
Updated review

I liked some of the items I ordered and will definitely keep them and hopefully will find others that fit well in the future. I like the jewelry very much and one of the shirts is Especially Terrific. I just need address information so I can return the dresses that didn't fit well. Thanks so much for your help in the future.
I might suggest that you include the address in the shipment where items can be shipped back. You might gain a future order from a customer who has spent way too much time trying to get an address from your company to send back the missfitting items.

Date of experience: June 15, 2022

Good So Far
May 16, 2022
Previous review

Good So Far. Can't wait to see the quality of the Dresses!

Date of experience: May 16, 2022
Nevada
2 reviews
0 helpful votes
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Well, I guess you get what you pay for. I ordered 2 different skirts. One of them looks like the skirt pictured on the site. The other one wasn't even close. Not the same fabric pattern at all. I guess they thought I wouldn't notice. I did. This site is a BIG disappointment. Do NOT order from this company.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

South Dakota
1 review
1 helpful vote
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Not good
December 15, 2020

I ordered a pair of women's socks- colorful with ribbed horizontal lines. Very pretty by the picture. I get them, the one sock is bigger than the other, there are no ribbed lines, just flat and duller colors than the picture. Very disappointed. I read the return/exchange policy and there are no returns on sale items - everything is a sale item, it looks like!

Date of experience: December 14, 2020
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.

New Jersey
1 review
0 helpful votes
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Bad review
April 14, 2022
Updated review

The "sweatshirt" that I ordered was really just a blouse and was waaay too big although I ordered the smallest size that you had. We I tried to return it, the Post Office told me it would cost $28.00 so I m stuck with it.

Date of experience: March 15, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to look at at products
February 13, 2022
Previous review

Easy to look at at products. Large variety. A little confusing on size - I usually wear a medium or large but, according to your chart, I had to order a small and hope it fits.

Date of experience: February 13, 2022
Arizona
1 review
0 helpful votes
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I will need to see how the dresses fit. I never have very good luck with online shopping for dresses, but the website was easy to navigate. What you consider a 4X is in actuality more like a 2X, so none of the dresses that I ordered fit right.

Date of experience: May 8, 2022
New York
1 review
1 helpful vote
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Return policy
August 4, 2020

So far, I do not have any problem with the quality of the clothing I received.(I'm waiting for a shipment) However, I am praying that the rest of the clothing I ordered will fit. The return policy is really a work of art. First, they direct you to their web site to initiate a return knowing that it doesn't work. Then you e-mail them, and they direct you AGAIN to their web site that doesn't work. Then you email them AGAIN and they offer a small discount because returning it for a refund sounds like it will probably never happen... they must inspect it AFTER it goes through customs, and that's after you follow all their rules before sending it and spending a small fortune to return it. You also have to make sure that you meet all their deadlines. UNBELIEVABLE!
I will never order anything again without checking the reviews first.

Date of experience: August 4, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Could you tell us your order number so that we can check it for you?

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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