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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Pleased with tires and price, will order again. Just got brake pads too
Quick and easy. The price was right and the purchase arrived when I was told it would. Two things that are important to me.
Got the tire in 3 days it's on the bike and it goes round and round. What more can I say. Thank you.
I shopped by bike, found the exhaust I wanted, paid via PayPal. In and out in a few minutes.
Said item would ship next business day but took a week to receive purchase!
Item found later from other vendor less expensive and NO shipping costs.
Fast, east and affordable. Speedy delivery! Website user-friendly. Love the free shipping and expeditious delivery.
Awesome like always, become a member save some beer money.
Easy experience, fast delivery, exact product, no issues
Quick easy order and install, technician on phone was helpful and very informative
What I was looking for at a great price... thank you!
Finding the right tube was a little tricky, the tube section is hidden
The browsing, buying and ordering process was user-friendly and fast!
Parts easy to find - vehicle specific search. Extensive offerings.
Easy to find, in stock, checkout was a breeze. Fast shipping, packaged well.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We do apologize for your frustration. Business days do not include holidays or weekends. We took a look at your order and it did ship the next business day as we stated. Again we do apologize for the frustration and confusion. We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.