business logo of J&P Cycles

J&P CyclesReviews 22,024

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,631
quality
21,340
This company responds to reviews on average within 4 days

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Texas
2 reviews
0 helpful votes
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IEasy order. Quick delivery
October 7, 2023

Pleased with tires and price, will order again. Just got brake pads too

Date of experience: October 7, 2023
South Carolina
1 review
0 helpful votes
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She-wolf
October 7, 2023

As it should be. Product was what I expected to be

Date of experience: October 7, 2023
Maine
2 reviews
0 helpful votes
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Met all expectations.
October 7, 2023

Quick and easy. The price was right and the purchase arrived when I was told it would. Two things that are important to me.

Date of experience: October 7, 2023
Maryland
1 review
0 helpful votes
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Fast delivery
October 7, 2023

Got the tire in 3 days it's on the bike and it goes round and round. What more can I say. Thank you.

Date of experience: October 7, 2023
Washington
2 reviews
0 helpful votes
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Ordering easy peasy
October 7, 2023

I shopped by bike, found the exhaust I wanted, paid via PayPal. In and out in a few minutes.

Date of experience: October 7, 2023
North Carolina
2 reviews
0 helpful votes
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Said item would ship next business day but took a week to receive purchase!

Item found later from other vendor less expensive and NO shipping costs.

Date of experience: October 6, 2023
Kimberly E. — J&P Cycles Rep
over a year old

We do apologize for your frustration. Business days do not include holidays or weekends. We took a look at your order and it did ship the next business day as we stated. Again we do apologize for the frustration and confusion. We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.

Michigan
1 review
0 helpful votes
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Great!
October 6, 2023

Emily at j&p cycles Taylor is amazing! Helps with everything I need to the fullest extent!

Date of experience: October 6, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fast, easy, and affordable
October 5, 2023

Fast, east and affordable. Speedy delivery! Website user-friendly. Love the free shipping and expeditious delivery.

Date of experience: October 5, 2023
Georgia
2 reviews
0 helpful votes
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J&P like glaze on a donut
October 5, 2023

Awesome like always, become a member save some beer money.

Date of experience: October 5, 2023
New York
1 review
0 helpful votes
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Fast and easy ordering
October 5, 2023

Easy experience, fast delivery, exact product, no issues

Date of experience: October 5, 2023
Oregon
1 review
0 helpful votes
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Monkey Butt Powder is awesome.
October 4, 2023

Monkey Butt Powder is awesome. Works all the time.

Date of experience: October 4, 2023
Tennessee
1 review
0 helpful votes
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Exactly as described
October 4, 2023

Quick easy order and install, technician on phone was helpful and very informative

Date of experience: October 4, 2023
Washington
2 reviews
0 helpful votes
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What I was looking for at a great price... thank you!

Date of experience: October 3, 2023
Arizona
1 review
0 helpful votes
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Finding the right tube was a little tricky, the tube section is hidden

Date of experience: October 3, 2023
Missouri
1 review
0 helpful votes
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HJC Helmet
October 3, 2023

The browsing, buying and ordering process was user-friendly and fast!

Date of experience: October 3, 2023
California
1 review
0 helpful votes
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Great Products
October 3, 2023

Everything was easy to find. Wish I could have got it sooner.

Date of experience: October 3, 2023
Texas
1 review
0 helpful votes
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Quick and Easy
October 3, 2023

It was a quick process, painless and the shipping was quick.

Date of experience: October 3, 2023
Indiana
1 review
0 helpful votes
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I'll be back
October 3, 2023

Parts easy to find - vehicle specific search. Extensive offerings.

Date of experience: October 3, 2023
Ohio
3 reviews
0 helpful votes
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Easy to find, in stock, checkout was a breeze. Fast shipping, packaged well.

Date of experience: October 3, 2023
Michigan
1 review
0 helpful votes
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Rear tire
October 2, 2023

Found what I was looking for it was easy and it was the cheapest I could find anywhere

Date of experience: October 2, 2023