business logo of J&P Cycles

J&P CyclesReviews 22,024

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,631
quality
21,340
This company responds to reviews on average within 4 days

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Arizona
1 review
0 helpful votes
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Just what I wanted!
October 2, 2023

Thanks for the part. You were the only ones who had it!

Date of experience: October 2, 2023
Illinois
1 review
0 helpful votes
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Shopping at JP Cycles.
October 2, 2023

It was quick, easy and simple. Don't change a thing.

Date of experience: October 2, 2023
Tennessee
1 review
0 helpful votes
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Good pr, helpful salesperson
October 2, 2023

I buy all our tires from here. Fast and easy.fast delivery.

Date of experience: October 2, 2023
South Carolina
1 review
0 helpful votes
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Brake pads are really great.
October 2, 2023

Had just what I needed, quick and easy checkout. Fast shipping.

Date of experience: October 2, 2023
GB
1 review
0 helpful votes
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Excellent Service.
October 2, 2023

Very easy to understand and use the web site and also the ordering process.

Date of experience: October 2, 2023
Florida
1 review
0 helpful votes
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Shopping and checking out
October 2, 2023

Shopping and checking out was very easy. Maybe too easy;o)

Date of experience: October 2, 2023
California
1 review
0 helpful votes
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My husband has been looking for motorcycle grips for days and found them on the J&P Cycle website! He bought them! Turns out they do not fit the handlebars he purchased, bummer! But, the Customer Service guy, Patrick was awesome at taking care of the whole thing! We got the returns and money all taken care of on the one phone call! Yes, we will shop again because of Patrick!

Date of experience: October 2, 2023
Hawaii
2 reviews
0 helpful votes
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Prompt shipping
October 2, 2023

Free shipping to Hawaii was a great addition to my shopping experience

Date of experience: October 2, 2023
Iowa
1 review
0 helpful votes
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Great Awesome just what I needed
October 1, 2023

Great thank you. Will be shopping here again thanks

Date of experience: October 1, 2023
New Hampshire
1 review
0 helpful votes
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A shop with hard to find parts
October 1, 2023

I never knew that there was a military discount. Can i get some of what i spent just the last 2 months, please

Date of experience: October 1, 2023
Georgia
1 review
0 helpful votes
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Pleasantly Surprised
October 1, 2023

Simple, quick, no excess aggravation. Easy, user friendly.

Date of experience: October 1, 2023
Rhode Island
1 review
0 helpful votes
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Quickly found the voltage regulator I needed and had it installed within 3 days of ordering. Works great, will order from J&P again.

Date of experience: October 1, 2023
California
1 review
0 helpful votes
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Starter
October 1, 2023

It was great and fast delivery. Will buy here again

Date of experience: October 1, 2023
North Carolina
1 review
0 helpful votes
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Easy to order. Great prices! It was shipped quick and I received it just in time for my vacation!

Date of experience: October 1, 2023
Washington
1 review
0 helpful votes
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Great updates, prompt delivery.
October 1, 2023

Have everything I need, seamless transaction this far.

Date of experience: October 1, 2023
Missouri
2 reviews
0 helpful votes
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Everything correct and on time
September 30, 2023

Easy to find what I was looking for. A little slower than Amazon, but Friday arrival after a Sunday night order is not bad at all.

Date of experience: September 30, 2023
North Carolina
1 review
0 helpful votes
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Turn signal load equalizer
September 30, 2023

I purchased the Badlands load equalizer for my street glide. It took 5 minutes to install. Ordered one for my sportster.

Date of experience: September 30, 2023
Texas
1 review
0 helpful votes
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Good service
September 30, 2023

Great parts and exactly what I was looking for to get it done

Date of experience: September 30, 2023
Arizona
1 review
0 helpful votes
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Outstanding
September 30, 2023

Always appreciated J&P's no BS shopping and order placing.
And the fact that they generally have what I'm looking for when others are sold out!

Date of experience: September 30, 2023
North Carolina
1 review
0 helpful votes
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Good experience from J&P cycles
September 30, 2023

It was quick and easy to look for what I was after. The only issue i had was the carrier let the item sit for a entire day 20 miles down the road for me…before they sent it..

Date of experience: September 30, 2023