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J&P CyclesReviews 21,990

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,631
quality
21,306
This company responds to reviews on average within 4 days

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67,417 reviews

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Florida
1 review
0 helpful votes
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Good
December 20, 2025
Updated review

Good quick service. Over all happy just one down fall. Did not get stickers.

Date of experience: December 10, 2025

Easy to shop when with vehicle fitment
December 8, 2025
Previous review

Easy to shop when with vehicle fitment.

Date of experience: November 28, 2025
Arizona
3 reviews
0 helpful votes
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Not sure yet..
December 20, 2025
Updated review

Most site state "same day shipping", but I don't think anyone does. As for this one, it took 4 DAYS until I got an email stating my stuff was "cruising" my way. But I got my order, and it was the correct one.
As for the product itself, I haven't installed yet. 1 of the reviews stated that the image didn't match the actual part and number.
Customer service is always good, helpful with information, they will answer your questions and do the research while on the phone with you. Will order again from here.

Date of experience: November 25, 2025

Always delivers.
April 4, 2025
Previous review

Giving 3 stars due to not having to use the products yet. But I found the color I was looking after pages and pages of scrolling. Price seems reasonable, convenience of home shopping.

Date of experience: February 19, 2025
Canada
1 review
0 helpful votes
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I walked in the store with the most wonderful greetings to the help with finding what I went in for to the parts being ordered be a wonderful man at the desk. Made a call to say I was going be going home and I had to use my aunt address. I had a the best customer service lady ' Samantha she was grate and kept up with all my questions πŸ₯° and was so polite. Much thanks.

Date of experience: November 28, 2025
Illinois
1 review
0 helpful votes
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J&P Delivers
December 19, 2025

Excellent service. Easy inventory review, easy to place orders and delivery is adequate. I ordered standard delivery so you get what you get.

Date of experience: December 10, 2025
Minnesota
1 review
0 helpful votes
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Bag lites
December 19, 2025
Updated review

These are the second set of lites that I have gotten from JP cycles and I had on my first challenger and now I have anew one and put them on this one as well. Great product and a good price. Thanks.

Date of experience: December 9, 2025

Awesome deal on these lights
December 8, 2025
Previous review

Awesome deal on these lights

Date of experience: November 28, 2025
Florida
1 review
0 helpful votes
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J&P is a great place to shop. Never had an issue returning products that didn't work out. Been buying from you for years. Always visit when I'm in Daytona

Date of experience: December 9, 2025
Texas
1 review
0 helpful votes
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Fast Shipping
December 19, 2025

Overall, this is a good site for motorcycle accessories. This will be my second bike and just as the last time, this is my go-to!

Date of experience: December 9, 2025
Georgia
1 review
0 helpful votes
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The part of the lever is a little bit smaller that goes around the shift sprocket then the oem part but should not cause any problems in usage.
Besides what's mentioned above, the part looks great and should work well.

Date of experience: December 9, 2025

JPCYCLES has always been a great place to shop for...
December 8, 2025
Previous review

JPCYCLES has always been a great place to shop for motorcycle parts

Date of experience: November 28, 2025
Ohio
1 review
0 helpful votes
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100% Satisfaction.
December 19, 2025

A website that was easily navigable. A specific product I need that was in stock. I buy a lot of tires and you always have exactly what I need.

Date of experience: December 9, 2025
Florida
1 review
0 helpful votes
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Looks good, easy install. Why do they supply cheap looking bolts and not chrome hardware? Really takes away for the overall look. Had to go to ACE and get proper hardware.

Date of experience: December 9, 2025
District of Columbia
1 review
0 helpful votes
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Service is as expected
December 19, 2025

Item shipped quickly and is exactly as ordered. The order fulfillment is exactly what I've come to expect after being a JP Cycles customer for many years.

Date of experience: December 9, 2025
Illinois
1 review
0 helpful votes
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In remembering of my Dad
December 19, 2025

I am putting it on my 2006 Harley, in remembering of my Dad. And on top of the light well be a chrome hog,. When my Dad seen it he ask wat you do that, I said, well Dad you see the hog has two holes in it nose, and the win go's through it an out the hogs $#*!, and it increases my power, I have never heard my Dad laugh so hard. I know I half to do some work to get it to fit the fender, I just hope I can get it to fit. The fender

Date of experience: December 9, 2025
California
1 review
0 helpful votes
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Great Riding Shoes!
December 19, 2025
Updated review

I bought a black pair of Bilt Dexter 2 shoes Sku# *******. They come with black & white flat laces and look great. They cover my ankles, could be worn on or off the bike no problem and fit my need perfectly. Some have said they put an arch support in them and I see that. Pretty much anyone who has ever worn a pair of Vans or Converse past the age of 18, knows an air pillow or arch support is a nice thing to add to your favorite pair of shoes. These are normally $79.99 but were on sale for $44.99 so I totaled out for $48.25 shipped for free? C'mon you can't beat that 😎. I bought these strictly to show boat when in town or local get togethers when riding my '18 Wicked Red Roadglide Special like I saw other guys when I was younger. Anything longer and the 10" Caroliner work boots go on. I agree a nice pillow in-sole or maybe an arch support might make them and every day wear, if I didn't commute 80 miles a day on the bike. I want to keep the white soles bright, and dealership life in parts, means walking in the shop to see techs, so forget about it! Not sure if the toes will stand up to the shifter peg knob, but mine is rubber, so we'll see. A pair of shoes with two different colored laces, and a Reinforced toe for under $50, delivered to my door in 4-days? Yeah, I'll take that all day long!

Date of experience: December 8, 2025

My go to store!
December 7, 2025
Previous review

My go to store!

Date of experience: November 27, 2025
Illinois
1 review
0 helpful votes
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Good Customer Service
December 18, 2025

Purchased a gift card (for a 2nd time) as a birthday gift and for whatever reason the automated delivery did not work (2nd time with this same email address) so I contacted customer support and had it emailed to my address and then forwarded it to my brother-in-law. Not sure why that needed to happen; but the customer service rep helped me quickly and easily do the "work around" and get the gift to my intended recipient.

Date of experience: December 8, 2025
Kimberly E. β€” J&P Cycles Rep
2 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Texas
1 review
0 helpful votes
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πŸ‘
December 18, 2025

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Date of experience: December 8, 2025
Washington
1 review
0 helpful votes
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Best place to buy motorcycle parts
December 18, 2025
Updated review

J&P Cycles is my favorite site to buy motorcycle parts. They always have what I need and they ship items quickly. Prices are consistent with, or better than, other similar sites.

Date of experience: December 8, 2025

Always have the parts I need
May 9, 2025
Previous review

Always have the parts I need.

Date of experience: April 29, 2025
Arizona
1 review
0 helpful votes
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Not very good.
December 18, 2025

I received Product. Opened box, and found both end pieces for lower part of windshield had been broken. I need to send item back. Having a little difficulty doing that.working on it now.

Date of experience: December 8, 2025
Kimberly E. β€” J&P Cycles Rep
2 days ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
πŸ“§ Email: customerservice@jpcycles.com
πŸ“ž Call: 800-318-4823
πŸ’¬ Live Chat: jpcycles.com
We're here to help!

Florida
1 review
0 helpful votes
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Disappointing best describes my experience.
December 18, 2025
Updated review

I was shopping the internet for Harley parts. While on J&P Cycles, I was prompted to receive a 10% discount if I started an account. I started an account and placed an order over $100.00. The discount was never applied. Using the online chat to see what happened, I was told that the discount couldn't be used for Drag Specialties items. I couldn't find anywhere that says that when I placed order. The items received were poorly packaged and of low quality, in my opinion. Returning was easily arranged and I was charged $10.00 for using the shipping label they provided. Disappointing says it best.

Date of experience: December 8, 2025
Kimberly E. β€” J&P Cycles Rep
2 days ago

We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!


Quick and easy!
December 3, 2025
Previous review

Quick and easy!

Date of experience: November 23, 2025
Missouri
1 review
0 helpful votes
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On time like promised
December 17, 2025
Updated review

No issue whatsoever and pleased with them. Will of course need more things later and will check your team for pricing. Thanks

Date of experience: December 7, 2025

So far so good but haven't received them yet and will...
December 5, 2025
Previous review

So far so good but haven't received them yet and will know more later

Date of experience: November 25, 2025
Maine
1 review
0 helpful votes
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Five Stars
December 17, 2025
Updated review

Needed a rear tire fast logged in to the website and found what I was looking for, made the order and received the tire in two days.

Date of experience: December 7, 2025

Easy pezy!
December 5, 2025
Previous review

Easy pezy!

Date of experience: November 25, 2025