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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Received promptly, correct parts and a very good description from the manufacturer
My product was lost in the mail and the customer service representative that assisted me was fantastic.
Great as always. J & P has always have quality parts and deliver on time.
I have ordered a few parts from J&P Cycles. I have never had any complaints about quality or service. I will order again.
I ordered and received the order quickly and can't wait to install them
Everything was in perfect condition, well packaged. Won't know how well they will work, until I finish the bike but everything I've bought from J&P over the years has worked well.
I still prefer to speak with a person, but this went fairly well. I think there's just too much information on the page and it's hard to keep track of what I want.
Tires shipped quick. They arrived early without any issues.
Just type in what bike you have and shop. Even jumping around looking at different stuff
Ordered online and the item I purchased was delivered within 2 days! Excellent service!
Being someone whose new to ordering my own parts, I had a horrible time trying to get help. I didn't know my when my purchase was being shipped out until it arrived. I couldn't even get assistance with that.
Customer service and help was not great.
A person answered the phone!
Great customer service from a knowledgable representative. Got me back up and running
Bought two replacement motorcycle tires, they had been advertised as used but still had the vent spews attached to the rubber. Only needed a bit of cleaning, but basically I got two great tires for the price of one on other sites listing as brand new.
Thank you for the easy searches by vehicle
Seem to be good quality, came fast, good price. Quick easy install nice fit
Fast and easy been shopping here for years
I needed an adaptor and you sent it to me asap and at no charge - what great folks! Thank you.
Phone personal very knowledgeable,
They were able to verify the correct part for my special application
Parts ordered delivered in a timely manner. Parts were exactly as advertised.
Great buying experience! I would definitely buy again from this company
From the online chat product search to delivery, everything was smooth. To top it off, my order was correct!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!