Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyβs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I'm finding that a lot of the parts really need more pictures and measurements on lengths and diameters, it would be a great help.
The air filter came in a secure package with everything I needed to install. Instructions were very clear and the overall look was great
Everything has been great! The order process was really easy.
Bill K, a technician in Californai saved the day, without him it would have been impossible to figure it out on my own.
I had to guess on the size of the cover because there was nothing on the site to use as a guide for the bike cover I bought. It fits, but it is very tight and, in my opinion, too small... but I'm not going to return it to exchange for a different size due to the hassle
As always I am very happy with my experience with J&P they always go out of their way to help me get the parts that I'm looking for. And they always spend the time to make sure I get what I need. Top Notch all the way
Site was easy to navigate, very timely delivery and satisfied with the product
Great. Timely, always have what I need. Will use you again in the future.
Cannot use promo code w/out creating an account.
Ordered tire, had it 2 days later. Remove the wheel, go to local tire shop. Switch them out. Back on the road hour later.
I have always checked with JP cycles before I did any other kind of search 95% of the time whatever it is I'm looking for they have I really appreciate all the help that they have always given me when I've called in also I will continue to use them before I shop anywhere else
Ordering online was easy. Product arrived quick. Prices right.
Available and quick delivery! Good quality, delivered on time and secure checkout!
I looked for what I needed and found it nice then saw some other really nice stuff I think I might need yes thank you
It was great everything you need is here awesome
I ordered 2 2.75 19 inch, 244 Shinko tires for my bike and they were here three days later
Great price from a great place once again, Thanks guys and gals
Have been getting parts here for years. Great experience!
Very fast service faster than I was alerted got my order right to the door
Thank you, everything was as expected. Order entry and experience was great.
Shopping was easy a couple years ago. I'm back for more. Good product selection, great prices and availability!
Ordering was very user friendly.**********************
Go to their web site. Search for what you want. Choose from a great selection of options. And if you tell them what you ride, they'll tell you if you're buying the correct part. Place your order, and wait for their freaky fast delivery. It's that simple. I've never had to worry about their return policy. But I have called them and they're super helpful. J&P is my favorite!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor