Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I find myself using JP Cycles more and more as my first place to shop for parts. Bigger selection, better quality, less expensive, and parts arrive at my front door sooner than ordering parts from dealerships that are rarely in stock. If one of my bikes is down I don't want to have to wait two weeks to find the time to go to a dealership to pick them up.
Mounting tabs for headlight were farther back than stock part so didn't work for me. Purchased headlight didn't have ground wire as part of harness. Had positive and negative wires. Would have been better to have it sent with a male and female plug to connect to motorcycle.
There is no directions with helmet to show you how to operate Sena system or the light in helmet, much less care instructions!
Received order super fast and exactly what I needed! Website is easy to navigate. I like points you get and can buy merchandise
The boots arrived in a timely manner. They fit over my shoes but haven't had a chance to use them yet.
Compared to the cost of everything else motorcycle relate, if they hold up to one ride, they're worth it.
Excellent quality super fast shipping. Great assortment of products
Went through Facebook to see catalog put in the year of my bike
The sales man was a great help didn't talk to me like I was bothering him.
I called first and the guy was over the top helpful.
Great selection of parts and very fast shipping totally satisfied.
Good prices and great serice. Would purchase from J&P Cycle again if I need some motor cycle gear.
I've ordered numerous things through these guys. Everything arrives on time if not before. Everything that I bought has $#*!s within 24 hours which is awesome. Unless I'm looking for something specific this is where I always make all my orders from. Cuz they're reliable and I know the customer service is there if I need it.
Great experience. Price quality and shipping all top notch...
It was good and I'm getting some more parts………………. I'm getting a gas line now.
I ordered the wrong saddlebag guards and customer service was very helpful.
J&P Cycles had the product we needed, at a good price with great shipping.
Always competitive pricing and quick turnaround on orders. Website easy to navigate.
Always find what I need for exemple this time was a Sadllemen 2 step up seat for 2011 sportster super low
It was a fast and easy experience and everything shipped the next day
I always have a good experience with jp cycle great parts and accessories.
Ordered and arrived as stated as so when order was placed. Shipping for next day delivery is very reasonable.
I am rebuilding my '77 Shovel FLH and receiving the parts in decent amount of time keeps me motivated and on track.
I tried using the 10% discount that popped up and am retired USAF but it didn't seem to work…?
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
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