Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to navigate website and everything I was looking for was in stock and shipped quickly.
Great for finding the tires but little help for the tubes
The arlen ness stage 2 air filter assembly i purchased had a smashed filter element, the kuryakin grips i purchased had a dried up tube of glue! I paid a premium price for not so premium parts! Not happy with my experience!
Fast clean transaction the way i like it cant really say any more then that. Thanks
The business n products are great n will continue to shop at J&P. Customers service need more improvement
Love Shopping with you guys! Best place to get all my Harley Davidson parts and accessories.
The ordering process was streamlined, facilitating my selection of desired items, and delivery was promptly executed.
Have always had great experiences with services and products
I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live. The purchasing from J&P Cycles website was as straightforward as it can be, the communication with them was very effective, the shipment a blast. I am grateful to the J&P Cycles Team for the excellent service they provide.
Satisfied stop Stop with the questions it's over. I bought it don't need to be answering any more questions
They are a great company and are very knowledgeable
J&P Cycles is great to deal with... good selection of products, fast shipping, and excellent customer service. This is one of my go-to dealers for motorcycle parts and accessories.
Received tire before inner tube which was delayed. Returned inner tube.
Excellent work, my order came in 2 shipments I had to contact customer service to make sure the second order was coming but it was on its way.
Have everything I needed great web site.can't wait to work on my bike... thanks again
I just wish there was a better way to figure out the tube size for motorcycles. I looked for about a day and a half before I ordered the ones I got.
It was easythe information given helped a lot.
Was a web order. Part got delivered safe and sound. No problems noted. Part was what I ordered. Can't go wrong with J&P.
Such brilliant service from the team at JP as always, love the open box discounts and the product is always complete and as perfect as you would expect.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor