Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Not a J&P issue but Kuryakyn brake pedal description was misleading. Got parts to compliment Kuryakyn floorboard extensions. Brake pedal was actually 3/4" shorter than stock but with a lower angle. Jury's out on any benefit. Ordered the wrong shifter extension apparently; that's on me. Not sure how that happened.
You guys have always been easy to deal with. Thanks!
Everything was described as listed and shipped promptly. Thank you.
Love this product. Cheaper here than at Harley dealers. Easy and fast to order!
Everything went as expected and I am very pleased with my products. They shipped and delivered when I was told and the products did not have any damage.
Altough these wind buffers were not made for the heritage classic 2023 all I had to do was get a hole
Drilled in the proper place and they fit nicely. They work perfectly, they nullify the air that normally comes up from under the windshield and into my eyes and riding glasses. They are perfect, what a pleasure to not have my eyes watering because of the wind buffetting. Hopefully they will soon make a pair with the proper hole placement, but until they do these work great.
David Page
I have been very happy shopping here BUT this last time, the order shipped UPS and then transferred to USPS. At that time, my address was nto legable and was not delivered. If it hadn't been for me the next day talking wiht my mail delivery person and him finding it at the facility and delivering it to me 2 days later. WHY if it is mailed UPS does it get transferred to USPS?
Ordered wrong tire for my bike and J&P cycle was prompt to send me a RMA to send back the wrong tire and sent the right tire immediatley, very happy with your service. Thank you
Always the best selection of parts for any bike I am shopping for. Very fast and easy ordering. Stress free!
They was fasten delivery on time. Always shopping on JP Cycles for years
I use J & P for ALL my motorcycle needs. In 4 years they've NEVER let me down. All the products I've ordered have been exactly as advertised and the shipping is very much appreciated. Highly recommend you give them a ty
JP Cycles is my go to for any and all motorcycle needs
Happy with the J&P from the ordering to the shipping. Will shop here again
Very helpful with ordering by phone,parts were in stock and received with in a week
I'll be back!
My Aging Bike will definitely Need More Parts in the Future!
I only Wish I could Free Up Time to Work on the Bike as Quick as J&P Cycles Delivers Parts.
I've been doing business with JP Cycles for a long time. When I thought it was time to upgrade the intake on my VTX1800, I knew I'd get the right stuff shipped fast with JP. Sure enough, I placed my order, and received my Baron's Big Air Kit in 3 business days. JP Cycles is as dependable as the tides!
Quick and easy would buy again shipping was fast tire was great
No complaints. Good products. Fast shipping. Easy to navigate website and check out.
Parts arrived quickly, got my bike set up in just a few days.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor