From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Always takes care of my needs.😘
Have been satisfied with every purchase.
I will certainly purchase again.
Great service from the customer chat represent. Shannon provided a link which allowed me to view item and purchase.
The tires were purchased on February 27th and were supposed to be two-day shipping. We just received the tires today and the customer is not happy with us. We order a lot of stuff from you all and this was the first time it created a real issue.
Almost always have the parts we need
Easy, was able to find and purchase exactly what I was looking for.
Got exactly what I needed in just a few days! Excellent service and great quality products!
Parts delivered on time and fit as describe. Will continue to shop at J&P Cycles. Thanks for the great service 🤘🏼
Great service, pricing and customer service. Will buy from again.
Great shipping, great site with great description. Quality product and was pleasantly surprised I didn't have any problems with exhaust install. Changed the whole look of my bike and it's what I have always wanted. Pleased with my purchase.
I've been shopping at JP cycles for a while, and never had any problems.
Very happy with J&P, been a customer in the past and will be in the future
I love this company… Great service, and great parts!
It was Smooth and Super easy to use.
My only complaint is that I had to (re-thread all the bolt holes.) plus I added 1/2 inch longer bolt's.2 of them.
Purchase brake pads, disc and bracket. Pads and disc were as described and arrived quickly via strange shipping. Bracket is just wrong from the manufacturer? Not J&P's fault. I have yet to contact them about it… Oh, J&P, while I've got you.
I mis-ordered a tire with white wall. When I called customer service, an English speaking lady assisted me. We agreed to place an order for the replacement tire and return the unwanted tire. I had the replacement in 2 business days for no additional charges. Also received a prepaid ups return for my unwanted tire. All shipping was paid for by J&P. Excellent service. I will continue to do business with them.
I ordered the wrong thing and realized it before I got it. They were extremely helpful in getting it returned.
J&P Supplied and delivered as promised. Thank you.
I have my bike saved in their site and it's always easy to find parts that fit my bike.
Fast and easy thanks enjoyed dealing with J&P Cycles the ease of buying and the best price and the speed of receiving it thanks for Your service and support. Looking forward to making further purchases
JP Cycles has been very helpful and received my parts very soon
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members