Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Website easy to navigate, making finding parts & fitment simple. Everything shipped quickly & the price was right.
Great company to deal with have never had any problems. Customer service was very helpful in ordering the right windshield.
My first choice for everything motorcycle related 👍
Purchased some 750mA trickle charges for my motorcycles. Chargers come with all the necessary attachments and work perfectly.
Website was easy to use and the parts fit perfect. Seems to be good quality.
Was fast and easy...my perchace came sooner than expected and is of the highest quality way better than the factory all I got was a motor mount for a dyna...but if y'all know dynas that mount is life or death thank you j.p cycle...
It was beyond what I expected. The fit was perfect, high quality.
I Like my Helmet!
Always fast, easy to return if needed which hardly ever happens, good to use site if you have a motorcycle. Probably a pretty useless site if you dont have a motorcycle.
Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.
JP cycles is a very respectable Co. They do what they say
As usual seamless no-problem deal. I was contacted when this item was back in stock.
Appreciate "fitment" confirmation for my specific motorcycle.
Fitment was fine: Kuryakyn "Iso Grips" (Black) for 2023 Harley Street Glide Special.
Easy to do, fast and quality stuff.Was a pleasant experience.
I purchase most of the parts I need for my five HDs from J&P Cycles as they have a great choice of items to customize my bikes and they are quick to deliver. I keep coming back as they do a great job!
The online chat lady ( Bonnie) got the right part immediately! Yes
I have been wanting to buy the vest for some time, now I am able to afford it with no interest and discounted very well. Thank's J&P, R/P and Affirm
I received the check valve repair kit and it had great instructions. Everything worked well except the long o-ring removing wire tool. It seems like it was bent in the wrong direction (opposite from the short wire).
Great selection and fair price! Matches my bike and specifications!
Easy to find the two tires I needed and easy to order! Thank you!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor