Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
J&P Cycles processed the order quickly. However, I don't really see any difference in the lean angle of the bike after installing the replacement extended Jiffy Stand. That was the only reason I purchased it.
This is an easy fix and these parts seemed good quality and fit perfectly.
This is a pretty good company, and the products you receive are exactly as are described.
Quick delivery day early
Put the new jets in bike starts and runs great
When my order shipped the tracking Did not get updated by The carrier. I contacted custom service they responded the same day. And followed up the next day. And my product arrived on schedule but just did not have a tracking online. And now they follow up with an email if I got my product perfect customer service
Great service! I would highly recommend using J&P Cycles for all of your motorcycle parts.
Good selection and easy website good price and fast delivery
Good prices and fast/free delivery. What more can you really ask for
I ordered on a Friday got it by Tuesday and it was easy to set up and install. Thanks guys!
I absolutely love my new mirrors for my 2023 Harley Freewheeler! Very stylish and sleek! Love how fast their shipping is! Their website is very easy to navigate
Very good price, lots of selections,and fast shipping!
Very easy to find the correct size tire for my bike. Tire was in stock and shipped very quickly.
Dont buy cheap bolts, jp cycles has what you need.
Good stock, good prices, fast shipping.
The starter I purchased and the Coustomer service was the best…. Definitely buy my motorcycle parts from J&P Cycles again
Got it on time and that was probably the most important part.
Found the seat I needed at standard price point…nuff said.
Great quality and super fast shipping as always! Love J&P!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and one of our team members will assist you.