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J&P CyclesReviews 17,742

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,219
quality
17,088
This company responds to reviews on average within 5 days

Instant Feedback

58,271 reviews
North Carolina
1 review
0 helpful votes
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Brake Locking
March 30, 2024
Updated review

I've shopped J&P Cycles a long time and have always been very satisfied with their products, speed of service and on the rare occasion I have an issue, their customer service department is on point.

Date of experience: March 20, 2024

Good parts Fast
December 11, 2023
Previous review

Good parts Fast

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Small mishap
March 30, 2024

I Had to weld the nut for air cleaner cover because it was broken off in box

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Good deal
March 30, 2024

Grips are to take vibration out of the handlebars or hands go numb when riding

Date of experience: March 20, 2024
Missouri
1 review
0 helpful votes
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Great price
March 29, 2024

I purchased 2 Shinko tires. I was with how fast I received them and that the born on dates were under a year old.

Date of experience: March 19, 2024
Australia
1 review
0 helpful votes
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Quick and good quality
March 29, 2024

I ordered it in australia and it arrived before i even blinked my eyes

Date of experience: March 19, 2024
Virginia
1 review
0 helpful votes
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Great service!
March 29, 2024

Easy system to navigate and have a lot of parts. For victory motorcycles I was surprised at the amount of inventory they have!

Date of experience: March 19, 2024
Washington
1 review
0 helpful votes
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Easy shopping
March 29, 2024
Updated review

Your website is easy to navigate and I found the parts immediately. Received my order correctly the first time in 4 days.

Date of experience: March 19, 2024

Ez shopping
March 10, 2024
Previous review

Ez shopping. Correct fit verified.

Date of experience: March 10, 2024
Washington
1 review
0 helpful votes
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Great service
March 29, 2024

They had what i needed, and shipped the product quickly.

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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Just what I wanted
March 29, 2024

I did learn buying Michelin commander lll touring tires that when I was looking for my back tire which is a commander ll the size 140/90 B16 when I ordered the commander lll the size shows MU85 B15 which is the same size.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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Outstanding job
March 29, 2024

They helped me get situated on my return on a reasonable time and were very transparent.

Date of experience: March 19, 2024
Michigan
1 review
0 helpful votes
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I'm greatful we have J P here saves me money
March 29, 2024

As always great to do business in a local store that makes it easy to receive our precious parts

Date of experience: March 19, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Pennsylvania
1 review
0 helpful votes
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Very satisfied.
March 29, 2024

Order was exactly what I wanted. And delivered quickly. Faster than I expected.

Date of experience: March 19, 2024
New York
2 reviews
0 helpful votes
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Shinko tires are the real deal.
March 29, 2024

Great company, great products, fast shipping, these shinkos are the new tires of 2024 A+A+

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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Great place to shop.
March 29, 2024

Order was as expected. Shipping was somewhat slow and tracking not normal but product arrived finally.

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Ordered all the fluids for ab3 hole service on my 01 HD RK. Everything came in a kit which was awesome.

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Very helpful staff
March 29, 2024

I was searching for a helmet and they were very helpful. They didn't have my size in stock but made sure it was shipped to me fairly quickly.

Date of experience: March 19, 2024
Georgia
2 reviews
0 helpful votes
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Quick resolve
March 29, 2024

Got sent the wrong brake line and there was some confusion bout the picture online and what I actually ordered and got. Talked to Kat over the phone and quickly replaced it with the right kit.

Date of experience: March 19, 2024
New Jersey
1 review
0 helpful votes
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Easy ordering!
March 29, 2024

I've ordered from them several times. Never an issue!

Date of experience: March 19, 2024
Washington
2 reviews
0 helpful votes
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Good product
March 29, 2024

It would be nice to have better Instructions. You need to know what your doing to install this properly

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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Quality of part is good
March 29, 2024

Fast delivery and competitive prices! Have loved at other places and this place was the cheapest on the market for the certain item I purchased

Date of experience: March 19, 2024