Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great website and very quick delivery. Would recommend to anyone.
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Not satisfied with the box having a description of what is inside. A big label saying Hogtunes, 550 watt 6 speaker system is waiting to be taken off the steps.
I like to refer my clients to this site because it offers good prices and tend to have the items in stock.
JPCYCLES has good quality and good prices. Wish there was a store in CALIFORNIA with all their accessories.
Quick and easy to order tires. Delivered within a week.
J&P Cycles is awesome great customer service, fast shipping and large inventory of products.
Was happy with my order and delivery time. Prices are good also
Helmet looked terrible on the head.But J&P Cycles customer service was excellent, the return was very good, I just had to pay return shipping.
HD old style grips were to tight on my 1 inch aftermarket beach bars, but feel nice and fit good on stock bars
Thanks for all the help =)! Thanks for my tires, I am about to be smashing gears and slamming beers!
Always a good experience from J&P Cycles. Quality items, fast shipping, good customer service. Will continue to use & recommend them.
Impressed with both products! The DOT4 brake fluid performed flawlessly, ensuring smooth braking. The Honda spray cleaner effortlessly removed dirt and left a glossy finish. Plus, the price was unbeatable compared to Amazon. Highly recommend!
Called tenn store to make sure ordering correct shocks.counter person very friendly and helpful felt like known him for years after talking a few minutes thanks
I was trying to take apart the front when to change the tire, the bolts that held the clamp on the bottom of the forks stripped out so I can't get the axle out of the Forks, so I just put. Everything back together and I ride this summer. When our short down season comes this winter I will take it apart and make all the repairs I need.
My experience with jp cycles was good I found exactly what I needed easily and quickly honestly there is nothing to complain about shipping was about a little less then a week
Never had an issue with any J&P products. Very satisfied
Even when busy with bike week, I was in and out...?
Part ordered and received 2 days later. Looks like a quality part (Harley shifter linkage) to replace a known stock part that is subject to failure
Found what I needed and ordered it. Came in less than a week. Greta place to order the parts I need.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor